Director, Customer Experience Jobs in Ottawa, ON

Drive the integration of analytics and AI in Customer Strategy to enhance engagement and operational efficiencies. Collaborate with cross-functional leaders to innovate data-driven solutions that tran...

Advance our GTM Systems & Tools team by architecting a high-performing revenue tech stack. Lead a skilled team to ensure seamless data flow, optimize workflows, and enable Marketing, Sales, and Custom...

Lead the charge in executing large-scale construction projects while mentoring talent and fostering client relationships. Oversee all project phases from planning to warranty, ensuring safety and oper...

Shape the future of product marketing by crafting customer-centric strategies that drive product adoption and collaboration across teams, while leveraging data insights to enhance messaging and positi...

Join a team that's dedicated to delivering large infrastructure projects. As a key leader, you'll manage project scope, schedule, budget, and client relationships, ensuring outcomes meet safety, quali...

Join a team that's revolutionizing early childhood education by scaling our DTC channels. As a key leader, you'll drive growth, optimize profitability, and cultivate an empowered ecommerce team while...

Manage media strategies, oversee campaign execution, and enhance audience engagement through data-driven insights. Collaborate with teams across agencies to maximize ROI and develop robust partnership...

Join a team that's redefining healthcare product management, leading PhreesiaOnCall's evolution while innovating provider-focused solutions. Collaborate with various stakeholders to build strategies t...

Lead the charge in enhancing client experience through flawless Promotions & Rewards operations. Drive a large team focused on data-informed strategies to reduce support inquiries and optimize fulfill...

Unlock new business opportunities by leading complex sales for data modernization. Drive impactful consulting services while managing enterprise client relationships in a growing practice. Thrive in a...

Shape your career by managing customer relationships, ensuring satisfaction, and driving service quality for assigned accounts in the public safety sector, utilizing strong analytical and communicatio...

Tackle international market expansion as you lead the global launch of SaaS products. Own the strategy, drive integrations, and collaborate cross-functionally to establish a strong presence in Canada...

Drive commercial growth by leading parts sales and supply chain operations. Oversee product management and sourcing while ensuring excellence in inventory and logistics. Optimize strategy for profitab...

Lead the charge in designing innovative legal research solutions that empower professionals to leverage AI insights, enhance workflows, and transform complex information into actionable knowledge, dri...

Advance developer productivity by shaping cohesive strategies for key products. Author a roadmap that enhances workflows across public APIs, integrations, and infrastructure while communicating clearl...

Transform the lead generation landscape by optimizing our end-to-end lead engine, driving outbound campaigns, and developing a high-performing SDR team in a fast-paced SaaS environment...

Join a dynamic team leading the transformation of contact centers through Amazon Connect. Drive modernization initiatives, oversee project deliveries, and shape exceptional customer experiences in col...

Contribute to strategic partnerships and contract negotiations to enhance provider networks, ensuring competitive pricing and value-based care. Lead a team focused on performance and compliance while...

Drive the design vision for innovative AI experiences that empower users, streamline workflows, and ensure seamless interactions across Dropbox's multi-product ecosystem while leading a high-impact de...

Lead the charge in delivering exceptional project implementation for retail clients. Drive customer success through effective onboarding and cross-functional collaboration, while honing your project m...

Drive the vision and execution of innovative enterprise DFIR solutions, collaborating across teams to meet customer needs and business goals while navigating complexities and ensuring strategic growth...

Drive customer success by fostering strong partnerships and optimizing value realization. Champion cross-functional collaboration to enhance enterprise customer engagement and develop tailored success...

Elevate your career as a senior technology leader driving enterprise architecture. Shape architectural standards and governance, unify engineering teams, and influence key technology decisions to acce...

Transform the e-commerce landscape by owning the vision for site theming and merchandising tools that drive retailer conversions. Collaborate with multiple teams to deliver impactful solutions and enh...

Champion operational excellence across multiple client sites, driving performance and efficiency while fostering long-term client relationships and ensuring compliance with financial and service stand...