Director, Customer Experience Jobs in New York, NY

Empower success as a Director of Professional Services, leading customer implementations and operational excellence for cloud and on-premise solutions. Oversee delivery teams and drive client satisfac...

Champion client success by managing accounts post-sale, aligning strategies, and driving optimization to achieve client goals and enhance their ABM efforts. Foster partnerships through data-driven sup...

Unlock potential by driving excellence in MarTech product management, shaping strategy and governance to enhance performance across a complex portfolio, and fostering critical alignment with senior le...

Lead the charge in enhancing digital customer experiences by shaping strategies for platform adoption and engagement. Collaborate across teams to define value propositions and optimize user journeys...

Lead innovation and product delivery for a digital mobility platform, collaborating cross-functionally to enhance user experience and implement market trends. Build a high-performing team while drivin...

Drive innovation as you lead product strategy and delivery for transformative digital solutions and enhance customer experiences across global mobility brands, maximizing utilization and revenue with...

Lead the charge in optimizing e-commerce operations for a diverse portfolio, ensuring account health, compliance, and fulfillment processes are seamless. Collaborate cross-functionally to enhance bran...

Innovate high-volume call center operations to enhance customer trust and service quality. Lead supervisors and agents, ensuring performance standards are met while cultivating a culture of engagement...

Lead transformative Product Marketing strategies to enhance messaging and Go-To-Market initiatives across product lines. Collaborate with cross-functional teams to optimize positioning and drive growt...

Champion operational excellence by leading the Prior Authorization team, ensuring compliance and quality in clinical reviews while optimizing workflows to enhance member satisfaction in a fast-paced h...

Transform your career with a leadership role prioritizing NAM and EMEA pipeline growth. Lead team-focused ABM strategy while managing global events, fostering cross-functional collaboration, and lever...

Drive innovative product strategies by owning and optimizing enterprise-level marketing platforms, focusing on customer needs and transforming digital experiences to deliver meaningful outcomes for di...

Pioneer new pathways in data engineering by leading strategic initiatives, enhancing data governance, and championing innovative architecture for our global data infrastructure. Drive operational exce...

Shape the future of product marketing by driving cohesive narratives that translate complex ideas into clear buyer value. Collaborate cross-functionally to enhance product understanding and customer e...

Play a key role in strategic media planning and buying to optimize client campaigns, managing multi-channel initiatives and delivering impactful results. Collaborate with teams to enhance media perfor...

Drive the strategic oversight and operational execution of pharmaceutical speaker bureaus, partnering with cross-functional teams to ensure compliant and effective program delivery while managing team...

Lead the transformation of customer experience and digital self-service, driving strategic improvements across channels and workflows to enhance satisfaction and efficiency while lowering operational...

Lead the charge in optimizing enterprise customer success by managing a dynamic team of CSMs. Drive strategic initiatives to enhance customer outcomes, ensuring engagement and satisfaction while foste...

Deliver transformational sports marketing strategies while advising Fortune 500 brands. Lead high-performing teams, define strategic vision, and manage global partnerships for impactful business outco...

Lead the charge in developing and executing a cohesive member experience strategy across payor products, enhancing communication and collaboration while ensuring alignment with business objectives and...

Take ownership of the product strategy for a leading sports website, driving innovation and team success while collaborating across design and engineering. Lead, mentor, and develop product managers t...

Shape the digital landscape as you lead creative teams, ensuring engaging user experiences and brand consistency across all platforms. Drive strategic initiatives while managing digital assets and fos...

Drive strategic HR partnerships to enhance organizational capabilities, focus on talent decisions, and support transformation initiatives within the Global Supply Chain and Home Warranty sectors, alig...

Unlock potential by leading strategic partnerships, cultivating revenue growth, and driving adoption of advanced retail solutions in a globally inclusive team focused on transforming travel for airlin...

Accelerate progress at delivering top-notch D365 Business Central solutions through effective leadership and strategic guidance, ensuring client satisfaction and successful project completion across d...