Director, Customer Experience Jobs in New York, NY

Optimize educational frameworks by leading customer training initiatives, creating engaging certifications, and directly crafting content that enhances learning and compliance in a collaborative envir...

Oversee cross-functional programs and security metrics for risk coordination, ensuring clarity and prioritization of security initiatives within the Financial Services and Data unit. Engage with leade...

Drive member engagement and retention as you craft a dedicated success function. Oversee communication strategies, manage member relationships, and collaborate with teams to enhance the overall member...

Lead the charge in transforming business intelligence strategies into actionable insights. Collaborate with cross-functional teams to enhance data-driven decision-making and drive measurable business...

Grow your career with a pivotal role in fostering executive relationships to drive technology adoption and business transformation for strategic customers, while leveraging deep industry insights to i...

Lead and scale a high-performing client services team, driving innovative experiential solutions while building strong client relationships and managing project delivery across diverse budgets and com...

Champion innovative product strategies and lead BRS initiatives, collaborating with cross-functional teams to enhance bankruptcy risk solutions. Drive market adoption and deliver data-driven insights...

Play a key role in driving customer success by managing a high-performing team, developing scalable strategies, and ensuring value realization for the Mid-Market Scale segment, all while enhancing cus...

Champion analytics excellence by guiding clients and teams, leveraging deep expertise in Adobe Analytics to drive strategic decisions and enhance measurement practices in a fast-paced environment...

Drive revenue growth by managing the sales cycle and engaging enterprise customers. Collaborate with cross-functional teams, understand technical challenges, and develop strategic initiatives to close...

Transform enterprise experiences by shaping strategy and leading multidisciplinary teams. Drive innovation across Salesforce's product ecosystem to redefine collaboration, customer journeys, and agent...

Lead the charge in enterprise sales within the Life, Annuities & Health sector, driving growth through strategic customer relationships and complex software sales. Own the full sales cycle from prospe...

Drive the evolution of Provider Directory solutions, blending strategic vision with market needs to enhance healthcare data accuracy and client engagement. Collaborate across teams to deliver impactfu...

Accelerate global marketing strategy and leadership by driving brand, performance, and revenue operations. Lead a high-performing team to enhance the digital customer journey and optimize commercial p...

Champion clinician engagement to enhance relationships, trust, and data quality. Oversee strategic partnerships and drive insights from clinician perspectives to shape organization-wide initiatives an...

Empower the growth of a new Category Management function, aligning procurement strategies with enterprise objectives. Drive transformation through data-driven practices, team leadership, and strategic...

Unlock potential by leading strategic initiatives that enhance commercial operations and incentive compensation strategies. Collaborate with clients to deliver innovative, data-driven solutions that d...

Join a team that drives customer experience initiatives, collaborating with leaders to align business strategies, reduce operational defects, and execute impactful regional programs that enhance outco...

Engage with a talented team to enhance customer success strategies, driving retention and growth in a dynamic environment. Shape customer relationships and lead initiatives that maximize value through...

Lead a dynamic team to drive the Payroll business strategy, ensuring financial success and operational excellence. Own the P&L, set commercial direction, and collaborate cross-functionally to achieve...

Drive engaging consumer marketing initiatives that deepen user connections with the product, ensuring impactful multi-channel campaigns that maximize retention metrics and optimize performance through...

Lead the charge in redefining Total Rewards strategy, enhancing compensation, equity, and benefits to attract and retain top talent while anticipating workforce shifts driven by AI and market trends...

Grow your career with a leading cinema marketing firm, building strong client relationships, selling integrated media programs, and driving innovative solutions for brands in a fast-paced, dynamic env...

Shape the future of our global GTM strategy by leading capacity planning, territory design, and incentive structures, driving growth and operational excellence across Sales and Customer Success framew...

Join a team that's driving transformation through innovative consulting solutions. Shape strategies that enhance business efficiency while collaborating with diverse clients to unlock their full poten...