Director, Customer Experience Jobs in New York, NY

Inspire and lead a dynamic team of Digital Strategy Managers in executing impactful digital marketing campaigns, collaborating cross-functionally to optimize client strategies and ensure exceptional d...

Lead design compliance and quality assurance in large-scale construction projects, ensuring design intent is implemented effectively throughout the process while coordinating with stakeholders and sup...

Drive integrated communications strategies by leading client teams, delivering impactful programs across media and creative platforms, and shaping narratives that resonate in today's dynamic landscape...

Unlock potential by leading product strategy in a dynamic SaaS environment. Drive growth and innovation while building a high-performing team, ensuring alignment across functions to turn customer insi...

Transform customer support by leading a 150+ global team, deploying AI agents, and building a world-class service model. Drive proactive engagement, develop innovative strategies, and serve as the voi...

Join a team that's driving growth by identifying key opportunities and leading cross-functional initiatives across Marketing, Product, Sales, and Engineering, ensuring teams execute with clarity to ma...

Advance your career by leading operational enhancements that unify cross-team processes and elevate client delivery. Collaborate effectively with teams to design practical solutions that enhance accou...

Join us to lead a transformative customer training initiative, modernizing curriculum and operations while managing a global team. Drive change and unlock revenue potential in a dynamic, customer-focu...

Champion the design and optimization of omnichannel experiences to enhance customer journeys. Lead strategic initiatives through data insights and collaboration, driving innovative solutions that brid...

Transform customer journeys by leading omnichannel experience strategies that connect brand purpose with user needs, utilizing real-time data and collaboration with internal and external partners to e...

Empower enterprise-level success by leading complex programs and teams in execution, driving customer engagement, and delivering strategic outcomes. Collaborate closely with stakeholders to ensure bes...

Join a dynamic team as a senior operational leader to drive complex healthcare implementations. Lead cross-functional teams, manage stakeholder relationships, and build scalable processes. Shape the i...

Partner with us to drive impactful cross-channel media measurement. In this leadership role, you will collaborate with stakeholders to deliver actionable insights and optimize media investments based...

Unlock potential by leading innovative research design for media effectiveness. Collaborate with clients and teams to deliver actionable insights and enhance media strategy through rigorous analytical...

Transform the media measurement landscape by leading cross-channel analytics, optimizing client strategies, and translating insights into impactful business decisions that drive campaign performance a...

Unlock potential by leading innovative research strategies that drive media effectiveness and client success. Shape insights and mentor teams to deliver impactful results to senior stakeholders in a f...

Deliver impactful product solutions by bridging customer insights and operational needs while driving measurable outcomes in a fast-paced environment focused on innovation and excellent user experienc...

Transform the consumer digital banking landscape by leading the development of online and mobile banking experiences. Own the performance metrics driving customer retention and build a high-performing...

Join a team that's redefining consumer digital banking by leading the design and delivery of innovative online and mobile experiences. Drive account growth and retention through strategic oversight an...

Lead the charge in enhancing the consumer digital banking experience through strategic management of online and mobile account services, ensuring excellence in onboarding, servicing, and seamless perf...

Collaborate to shape impactful marketing strategies that enhance client engagement and retention within wealth management services, driving measurable business outcomes through cross-functional teamwo...

Elevate your career by overseeing strategy and execution across commerce media and marketplace dynamics. As a key leader, you'll drive excellence, manage client relationships, and collaborate cross-fu...

Transform client partnerships by leading innovative strategies and cross-functional teams to deliver results, ensuring a best-in-class experience that drives business growth and builds a dynamic colla...

Unlock potential by driving revenue growth in the Pharma & OTC space through strategic sales, client relationship management, and innovative digital solutions. Lead and expand partnerships while ident...

Elevate product and site quality through innovative leadership, driving continuous improvement across design and manufacturing processes while establishing a robust and scalable quality framework to m...