Director, Customer Experience Jobs in Markham, ON

Transform customer success by building and leading a high-performing team of Strategic CSMs, developing consultative partnerships, and establishing foundational metrics and frameworks for enterprise-l...

Unlock potential by transforming our global contact center ecosystem into a high-performing, AI-enabled engagement platform. Drive improvements in customer experience and operational efficiency throug...

Transform the global contact center landscape into a high-performing, AI-enabled customer engagement platform, driving operational efficiencies, improving customer experience, and establishing robust...

Unlock potential by leading strategic initiatives that enhance program execution and governance. Collaborate across teams to drive organizational effectiveness, ensuring alignment with business goals...

Join a dynamic team driving project and program management in healthcare, ensuring optimal staff performance and service quality while overseeing innovative client-focused projects and initiatives for...

Drive transformation by mentoring product owners and enhancing operational practices, while fostering a product-centric culture across teams through coaching and effective collaboration with stakehold...

Join a team that's redefining health care by leading design and implementation of innovative AI solutions, ensuring seamless integration and impactful results for clinicians, patients, and caregivers...

Engage as a trusted adviser, driving customer success with strategic sales initiatives in the Enterprise sector. Leverage insights and data to optimize relationships and deliver impactful solutions th...

Take ownership of defining the strategy and execution for an innovative AI-native product portfolio, focusing on how AI reshapes workflows and platform capabilities while driving cross-functional coll...

Lead and develop a high-impact engineering team focused on digital agents and integrations. Drive innovation in AI-enabled engineering practices while ensuring excellence in delivery and compliance wi...

Empower our engineering leadership to build innovative digital agent solutions. Lead a diverse team managing performance and development while championing AI practices to enhance contact center techno...

Elevate your career by driving client and advisor enablement initiatives. You will connect strategy to execution, enhancing business outcomes while leading a high-performance team in a transformative...

Drive innovative product strategy for a comprehensive Administration portfolio, collaborating across teams and placing customer experience at the forefront to enhance our integrated product suite and...

Partner with us to lead the Learning team, designing and executing innovative solutions that enhance capabilities and foster a high-performance culture across a global workforce of 2500+ employees...

Contribute to product strategy and innovation across a diverse portfolio, collaborating with cross-functional teams to drive impactful outcomes and enhance customer experiences, while leading a team o...

Drive impactful solutions across commercial insurance, leading a team of Business Advisors to enhance sales and service excellence while mentoring talent and fostering strong relationships in the Onta...

Seeking an experienced Engineering Director to lead innovative, AI-driven product initiatives, fostering high-performing teams and driving strategy alongside Product and Design for exceptional market...

Empower our product vision by leading a high-impact team in a dynamic SaaS environment. Drive product strategy, execution, and customer insights, while collaborating with cross-functional teams to enh...

Drive IT operations and strategy across North America, resolving user issues, overseeing device management, and implementing automation while leading a small team and representing the region in global...

Oversee client accounts by directing teams to deliver high-quality services and solutions. Drive business growth through strategic planning and effective relationship management, while ensuring operat...

Transform customer credit strategies through data analytics and advanced segmentation, driving growth while managing risk across retail lending portfolios. Design and optimize decision frameworks for...

Champion a vibrant student culture by leading a dedicated team to enhance the overall student experience, ensuring seamless operations and fostering an inclusive community that supports personal growt...

Pioneer innovative HR transformation by strategically optimizing HR tech, focusing on Workday and AI solutions. Collaborate with leadership to enhance efficiency, decision-making, and elevate the empl...

Grow your career with a leadership role overseeing technology risk across global operations. Design and implement risk oversight frameworks to ensure compliance, resilience, and innovation across tech...

Join a team that's passionate about innovation in workplace furniture design. Lead product vision and development, collaborating across functions to create market-leading solutions that align with ind...