Salary range (but not limited to):
118,700 - 145,100
Annual bonus target, based on the base salary, with a potential payout of up to
double the target (subject to personal and company performance):
15%
As part of our commitment to
Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) - with Intact matching 50% of your net shares.
Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.
Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.
About the role
Our growing team is looking for a
Senior Product Manager - Product Ops Lead!
We're looking for a highly experience
Product Operations Lead with
excellent ability to coach leaders and teams with respect to product-oriented operating model.
The mission will be to empower cross-functional squads and mentor Product Owners through coaching, shadowing, and sharing industry leader's best practices (such as data-driven decision-making, customer focus, iterative development, continuous improvement, frictionless experiences, etc.) while driving our transformation, in close collaboration with coaches and various stakeholders, towards a scalable, product-centric culture across all business units.
What you'll do here:
- People
- Shadow POs and provide practical guidance and real-time feedback.
- Coach them on core product skills: discovery, hypothesis-driven prioritization, stakeholder engagement, storytelling, outcome definition.
- Act as a trusted partner and sounding board for Product Owners navigating those changes.
- Develop a training curriculum for product owner.
- Contribute to community of practice and implement a PO shadowing program across IFC.
- Process & Practices
- Define and reinforce product operating model practices from continuous discovery to delivery and impact review.
- Clarify roles, responsibilities, and accountabilities across the product lifecycle.
- Collaborate with Engineering, Design, and Data to create outcome-focused discovery and delivery models.
- Establish prioritization frameworks (e.g., RICE, WSJF), portfolio visibility, and high-level readiness standards for feature quality (with Engineering/QA).
- Introduce lightweight templates and ceremonies (roadmaps, PRDs, product review and more) tailored to team maturity.
- Support BU manager for recruitment, team maturity assessment and work closely with the coach for the overall change management strategy
- Tools
- Guide teams on Product board, Jira Product Discovery, Confluence/Whiteboard for documentation, and Jira for execution tracking.
- Promote analytics, experimentation, and portfolio tools; operationalize squad dashboards (KPIs, cycle time, quality signals).
- Use insights to drive continuous improvement and remove friction.
What you bring to the table:
- 5+ years in Product Management, including 2+ in Product Operations or product-transformation roles.
- Experience in large enterprises; influence across IT squads and stakeholder groups.
- Proven coaching ability; elevates team practices without formal authority.
- Strong facilitation and communication; crafts compelling narratives and presentations.
- For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.
- No Canadian work experience required however must be eligible to work in Canada.
#LI-Hybrid
Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team.
