Qualifications

• Proven leadership experience in student services, student unions, or hospitality within an educational setting.
• Experience managing and developing high-performing teams.
• Strong passion for customer service and creating memorable experiences for students.
• Excellent organizational and communication skills with a solution-driven approach.
• Ability to thrive under pressure in a fast-paced, multicultural environment.
• Bachelor's degree or equivalent experience in education, management, hospitality, or a related field.
• Fluency in English; additional languages are an asset.

Responsibilities

• Lead and inspire teams to foster a positive, energetic, customer-focused culture.
• Oversee coordination of student services, housing, and activities for a seamless student experience.
• Collaborate with academic departments to enhance the student journey.
• Ensure student welfare and discipline, addressing issues with empathy and professionalism.
• Drive operational excellence by maintaining high standards and improving processes.
• Build inclusive community environments that encourage cultural exchange and personal growth.
• Contribute to school initiatives and operational priorities that support campus success.

Benefits

• Discounts on EF programs for staff and friends/family for all EF programs.
• Free access to EF Hello, a premium language learning app.
• Opportunities for domestic and international career advancement within 2-3 years.
• And much more...