Director, Customer Experience Jobs in Grand Rapids, MI

Develop and execute a strategic vision for digital products, driving customer-focused initiatives and measurable growth. Collaborate with cross-functional teams to optimize product lifecycle and enhan...

Champion a compelling narrative for defense contractors regarding CMMC compliance. Lead integrated marketing strategies, produce impactful content, and engage directly with executives to shape communi...

Transform partner success by managing top Home Service Professional relationships, offering strategic, data-driven insights to enhance growth, retention, and performance while collaborating across tea...

Lead the development of digitally enabled products that support healthcare professionals, ensuring seamless integration with third-party partners while utilizing analytics and customer insights to dri...

Drive operational excellence and enhance customer support for the CVS product line while leading continuous improvement initiatives and collaborating cross-functionally to ensure alignment and deliver...

Deliver exceptional mobile-first UX designs, enhancing Medicare Advantage shopping experiences through collaboration and data-driven decisions while maintaining quality and regulatory standards...

Drive impactful marketing strategies for a high-tech imaging portfolio. Leverage market insights to shape product messaging and sales enablement, ensuring alignment with business objectives and foster...

Inspire growth by leading a dynamic marketing team, crafting strategies, and executing innovative campaigns that align with commercial goals. Collaborate with cross-functional teams to deliver impactf...

Oversee community operations by engaging residents and staff, ensuring their well-being and satisfaction while driving financial health and compliance with all regulatory standards...

Empower commercial success by optimizing operations, driving sales effectiveness, and enhancing customer engagement. Collaborate with diverse teams to implement innovative strategies and streamline pr...

Take ownership of the Medspa narrative by developing positioning strategies, analyzing market trends, and enabling sales teams. Shape Boulevard's growth by evaluating new verticals and delivering impa...

Lead the charge in advancing the iKnowMed G2 oncology platform through strategic technology leadership, cross-functional collaboration, and innovative solutions in a cloud-based environment, enhancing...

Shape the future of oncology studies by leading global project management efforts. Guide cross-functional teams, ensure quality outcomes, and develop project strategies while mentoring others in a dyn...

Serve as a strategic HR Business Partner for growth-focused go-to-market teams, driving talent strategies, performance management, and organizational design for optimal efficiency and scalability in a...

Drive strategic product management and governance for advanced eSource platforms, ensuring compliance and enhancing decentralized and hybrid trials. Collaborate cross-functionally to shape product vis...

Join a dynamic team to architect and execute revenue strategies, optimizing processes from lead generation to closure. Shape high-performance systems to drive sustainable growth while collaborating cl...

Optimize automation program management by leading complex projects, driving customer success, and elevating financial performance. Collaborate closely across functions to ensure quality execution and...

Drive strategic partnerships by managing relationships with brokers and consulting firms to enhance customer engagement and membership growth. Lead cross-functional initiatives to improve operational...

Shape strategic initiatives as a leader in sales and marketing, driving occupancy and brand success across communities. Collaborate with executives to elevate hospitality standards and develop high-pe...

Help us optimize our Workday Learning module by configuring and supporting key learning initiatives. As a technical partner, you will bridge system capabilities with stakeholder needs, driving strateg...

Drive exceptional product design by owning end-to-end processes, applying user-centered methodologies, and collaborating cross-functionally to enhance AI-powered experiences for diverse users...

Lead the charge in building innovative quality tooling platforms to enhance agent performance and streamline operations. Collaborate with cross-functional teams to drive strategy, execution, and user...

Lead the charge in optimizing marketing systems and processes to drive efficiency, data integrity, and scalable operations, enabling marketing and sales success and fostering alignment across teams fo...

Join a dynamic creative team where your expertise will drive inspiring video and photo productions across various channels, enhancing brand storytelling while navigating fast-paced projects in an inno...

Transform Data Science and Machine Learning through strategic vision, driving innovation and automation while collaborating across teams to enhance business outcomes and athlete experiences...