AlphaSense

Product Marketing Manager - Expert Call Services

AlphaSense$107K — $133K *
US-AnywhereRemote in United States
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years in product marketing in a high-growth SaaS environment
  • Proven ownership of messaging, campaigns, and product launches
  • Ability to build cross-functional relationships for GTM execution
  • Strong strategic mindset for identifying differentiators
  • Experience using customer insights for messaging and campaign development
  • Familiar with growth tactics and product-led growth strategies
  • Excellent verbal and written communication skills to simplify complex topics
  • Analytical skills to convert data into actionable insights

Responsibilities

  • Develop compelling messaging that distinguishes ECS from competitors
  • Gather and synthesize customer feedback to shape product and marketing strategies
  • Conduct market and competitive analysis to inform positioning
  • Drive campaigns to enhance ECS awareness and meet call volume goals
  • Collaborate with product managers on roadmap developments
  • Evaluate new go-to-market opportunities with the ECS business team
  • Monitor key business metrics to suggest strategic improvements

Benefits

  • Performance-based bonus
  • Equity options
  • Comprehensive benefits program
  • Opportunity for career growth in a dynamic industry
  • Work in a collaborative, cross-functional team environment
Full Job Description




About the Role:

As the Expert Call Services (ECS) Product Marketing Manager, you will own and drive go-to-market positioning and strategy for the Expert Call Services arm of our business. ECS is the content engine behind AlphaSense's industry-leading library of proprietary Expert Insights and is a critical part of what makes our decision-grade AI decision-grade.

You'll craft messaging that differentiates ECS from other expert network providers and drive campaigns that build awareness of ECS and support call volume and velocity goals. You'll partner with our expansion and adoption teams to build cross-sell initiatives that move platform-only customers into call taking customers, and work closely with our enablement team so customer-facing teams have the resources and information they need to message and sell ECS effectively. You'll also partner with the ECS business team and product team to understand new opportunities and programs and launch these as the offering evolves.

The ideal candidate brings curiosity, an execution-oriented mindset, and working knowledge of growth tactics and product-led growth. They should be comfortable collaborating with and informing cross-functional partners. A background in financial services is a plus, but we value experience across diverse B2B content landscapes and are open to candidates from various industry backgrounds. We're looking for a passionate product marketer who enjoys translating product and market insights into messaging and campaigns that resonate with customers.
Who You Are:
  • Experience: 3-5 years in product marketing, ideally within a high-growth SaaS environment.
  • Ownership & Independence: Comfortable owning messaging, campaigns, and launches.
  • Cross-Functional Leadership: Builds strong relationships across marketing, enablement, product, revenue and business teams to drive GTM execution.
  • Strategic Mindset: Able to independently identify differentiators and translate market and customer insights into clear positioning and messaging.
  • Customer-Centric: Experience using customer insights to shape messaging and campaigns, and GTM recommendations.
  • Product Launch Experience: Experience owning or heavily driving product launches from planning through measurement.
  • Growth Tactics & PLG Expertise: Working knowledge and experience of growth tactics and product-led growth strategies.
  • Communication Skills: Strong verbal and written communication, with the ability to turn complex concepts into clear and compelling messaging.
  • Analytical Skills: Ability to synthesize data into insights and recommendations that improve GTM performance.
  • Industry Background: Background in financial services or expert networks is a plus, with a general acumen for financial content and industry research.

What You'll Do:
  • Positioning and Messaging: Own the development of compelling messaging that differentiates ECS from other expert network providers, building positioning documents and frameworks that resonate with the target buyer.
  • Voice of the Customer: Gather and synthesize customer feedback, surfacing insights that influence product roadmap, messaging, and go-to-market strategies.
  • Market and Competitive Analysis: Track industry trends and the competitive landscape, flagging shifts that may require an updated approach or help inform product roadmap and positioning and messaging updates.
  • Go-to-Market Execution: Own and drive campaigns that build ECS awareness and support call volume and velocity goals, along with cross-sell & expansion, partnering with marketing and revenue teams to bring them to life end-to-end.
  • Product Collaboration: Partner closely with product managers to stay informed on roadmap developments and support strategic initiatives within ECS business.
  • Business Partnership: Work alongside the ECS business team to understand and evaluate new GTM opportunities as the offering evolves.
  • Performance Tracking: Monitor and interpret key business metrics related to revenue, pipeline, and product adoption, and use those insights to recommend improvements to existing strategies.


For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below.

You may also be offered a performance-based bonus, equity, and a generous benefits program.

Base Compensation Range

$107,000-$133,000 USD

About AlphaSense

AlphaSense is a software company that provides an AI-powered search engine for business professionals. The company was founded in 2011 and is headquartered in New York City. AlphaSense's search engine allows users to search across a wide range of sources, including company filings, news articles, and research reports. The company's platform is used by a variety of industries, including finance, consulting, and legal. AlphaSense has received numerous awards for its innovative technology and has been recognized as one of the fastest-growing companies in the United States.
Learn more about AlphaSense
Size
200 employees
Industry
Founded
2011

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