Director, Customer Experience Jobs in Grand Rapids, MI

Lead and enhance our analytics efforts by managing a skilled team while driving the implementation of business intelligence solutions to optimize Epic EHR usability and performance across diverse appl...

Elevate the revenue organization by leading the global Revenue Readiness strategy, driving infrastructure, and enhancing seller effectiveness across various functions while shaping priorities with sen...

Execute strategic sales initiatives while leading high-performing teams and managing P&L. Develop strong customer relationships to drive growth and align with organizational goals, fostering a culture...

Unlock potential by collaborating with sales teams to design innovative solutions, guiding clients through platform integration, and ensuring a smooth transition from sales to implementation in a remo...

Unlock growth in member experience by leading cross-functional initiatives for payor-focused products. Drive clear and consistent member interactions, develop strategic communications, and enhance use...

Elevate operational efficiency by transforming broken processes into seamless workflows. In this role, you'll lead impactful projects focused on credentialing and payer enrollment, optimizing team per...

Drive commercial growth by identifying opportunities, evaluating market trends, and influencing strategic decisions. Collaborate with teams to translate priorities into actions that enhance organizati...

Join a dynamic team to lead critical BAS projects, ensuring seamless integration of automation systems and smart building solutions while collaborating with diverse stakeholders to meet project goals...

Elevate your career by supporting high-value enterprise deal cycles, driving strategic deal structuring, advising stakeholders, and enhancing deal strategies in a dynamic, collaborative remote environ...

Collaborate with management to optimize billing operations, enhance service quality, and achieve financial targets through team leadership, process improvement, and effective communication across depa...

Reimagine operational excellence by leading the Critical Sparing Program to enhance network reliability and customer experience through strategic governance, 24x7 readiness, and cross-functional partn...

Provide the strategic vision and direction for a new CI/CD product designed for software agents, ensuring rapid iteration and user adoption while collaborating with cross-functional teams to deliver a...

Lead transformative operational excellence initiatives by optimizing processes, fostering cross-functional collaboration, and driving a data-driven decision-making culture to enhance efficiency and cu...

Champion growth by driving strategic marketing solutions and fostering client relationships. Empowered to build a portfolio, collaborate with specialists, and shape the future of digital advertising i...

Join our team to architect and lead end-to-end lifecycle marketing strategies that drive adoption, renewal, and expansion across our customer base, directly impacting revenue growth and enhancing cust...

Explore impactful product design and elevate user experiences. Lead end-to-end design on mobile/web, shape systems for AI-accelerated teams, and optimize critical funnels while collaborating closely w...

Transform warehouse and eCommerce operations by leading technical and operational projects. Collaborate with cross-functional teams to design scalable solutions that enhance productivity and drive exc...

Lead a dynamic team in driving strategic medical affairs initiatives, ensuring effective engagement with key health system stakeholders and the execution of high-quality clinical strategies aligned wi...

Lead the charge in healthcare engineering management by guiding a skilled team across the U.S. and India. Utilize your extensive healthcare domain expertise to ensure project execution aligns with U.S...

Accelerate project success by leading teams to deliver high-quality results on time and within budget. Manage all aspects of project execution, ensuring customer satisfaction and adherence to Convergi...

Accelerate patient care by leading case management practices across multiple facilities, ensuring compliance with standards and developing impactful quality programs. Collaborate with team members to...

Shape high-quality training materials for mortgage functions. Utilize deep instructional design expertise to develop engaging content and assess curriculum needs, ensuring accuracy and learner readine...

Oversee the end-to-end Medicare Advantage product experience, driving member engagement and care delivery. Collaborate with cross-functional teams to create scalable solutions that meet unique Medicar...

Unlock your potential as you create engaging content experiences that simplify healthcare and financial benefits for members. Collaborate across teams to drive behavioral change and help members achie...

Empower marketing innovation by leading a dynamic team to craft compelling narratives and strategies that connect with enterprise clients and drive measurable growth in the autism care technology spac...