Director, Customer Experience Jobs in Grand Rapids, MI

Join our dynamic team as a Client Success Lead, fostering strong partnerships with merchants. Leverage your expertise to optimize account performance, identify growth opportunities, and drive client s...

Unlock potential by driving new business opportunities within SMB healthcare providers. Take ownership of a high-volume sales pipeline, fostering relationships and closing deals to help transform the...

Lead a dynamic team driving technology strategy for Retail Front Store modernization, ensuring execution of complex initiatives while collaborating across multiple engineering teams to accelerate tran...

Join a team that oversees underwriting operations, guiding strategic initiatives and enhancing customer relationships while ensuring compliance with regulations and performance metrics...

Lead the charge in establishing and guiding an Enterprise API Office, ensuring scalable API governance and collaboration across teams to enhance capabilities and drive efficiency in API management and...

Tackle project delivery challenges and drive customer satisfaction by effectively managing service execution for diverse client portfolios while enhancing team performance and solution adoption...

Champion the growth of client relationships by leading a dynamic team of account managers. Drive operational excellence, enhance team development, and ensure high performance across business verticals...

Unlock your potential by leading product strategy and innovation for employee benefits and financial wellness. Collaborate cross-functionally to drive commercialization, partner ecosystem, and measura...

Oversee and innovate the performance, strategy, and governance of a multi-channel contact center, leading a dynamic team to drive operational excellence across diverse markets while enhancing customer...

Shape the future of healthcare by leading product innovation and strategy for a top-tier Quality product line, ensuring market excellence and customer satisfaction through AI-driven solutions and cros...

Drive new business development and foster strong relationships while collaborating with cross-functional teams to execute sales strategies and achieve revenue targets in a dynamic environment. Make an...

Grow your career in legal services sales by developing strong client relationships, managing the full sales cycle, and presenting innovative solutions to law firms and corporate legal departments. Joi...

Lead cross-functional teams to drive product commercialization, optimize portfolio, and accelerate revenue growth through strategic planning and execution. Ensure timely market introduction and measur...

Drive impactful AI FinOps by shaping governance, optimizing costs, and partnering with engineering and finance to enhance transparency and accountability in AI investments, enabling strategic business...

Unlock potential by leveraging deep insights to shape product positioning and lifecycle messaging, influencing cross-functional teams while owning the market value narrative across a B2B portfolio...

Transform the future of engineering leadership by driving operational strategy, enhancing collaboration, and fostering client relationships that empower mission-critical and data center projects. Lead...

Join a team that's focused on driving lead generation through Meta and TikTok. You'll set strategy, execute campaigns, and collaborate closely with creative and analytics teams, all while managing bud...

Lead the charge in behavioral health network engagement by driving adoption through a focused team. Empower providers and streamline operations using AI to enhance relationships and ensure effective i...

Lead the charge in delivering successful global initiatives by managing cross-functional teams and projects. Ensure alignment with organizational goals while engaging stakeholders to drive business tr...

Contribute to innovative AI development to support homelessness solutions. Lead a team in building tools, fostering partnerships, and executing strategies to ensure ethical AI use while maintaining hu...

Accelerate progress at our organization by driving new business through creative, data-driven marketing solutions while engaging enterprise clients and leading the full sales cycle with a focus on mea...

Lead the charge in driving consulting opportunities across North America. Collaborate with cross-functional teams to develop solutions, build executive relationships, and create measurable outcomes th...

Take ownership of new business bookings and strategic account expansion in the FSAAS domain, engaging senior executives and driving growth through complex, consultative sales cycles with a focus on da...

Empower a high-impact team driving AI-infused product strategies across finance and digital workplace domains to enhance operational efficiency, foster innovation, and deliver measurable business outc...

Lead and enhance our global privacy program, ensuring compliance with international regulations while collaborating across teams to embed privacy by design in our cybersecurity solutions for diverse g...