Director, Customer Experience Jobs in Durham, NC

Shape the future of customer engagement by leading a dynamic team to drive success, deepen relationships, and deliver exceptional value through strategic oversight in a fast-paced healthcare technolog...

Empower growth by leading new business development initiatives, cultivating major retail partnerships, and driving strategic sales solutions in a collaborative environment. Bring innovation and compet...

Engage with global leadership teams to integrate strategic people initiatives that enhance performance, culture, and talent planning while ensuring organizational design supports business growth and r...

Shape product strategy for an Inventory Management System that enhances grocery operations. Collaborate with teams to deliver intuitive solutions, ensuring customer needs drive priorities and developm...

Join a team dedicated to building pipelines for senior Epic and access operations talent. This role requires strategic engagement to cultivate relationships with industry leaders, necessitating expert...

Accelerate content excellence by leading strategy and execution across digital channels, ensuring compliance and optimization for AI-driven search, while connecting acquisition to servicing through mu...

Redefine product design excellence by leading diverse teams, enhancing client relationships, and integrating AI to deliver innovative, scalable product experiences while fostering growth within the de...

Join us as a Program Manager, owning strategic outcomes in health benefits. Lead high-impact projects to drive revenue, client retention, and operational excellence, while leveraging innovative tools...

Champion complex technical programs by driving alignment and execution across teams, enhancing efficiency and visibility through scalable processes, while embedding AI solutions to boost operational e...

Drive strategic growth through M&A initiatives, leading cross-functional teams to assess markets and execute complex deals in the technology sector. Collaborate with executives to enhance shareholder...

Lead the charge in crafting a transformative capital markets ecosystem strategy that drives adoption and innovation, positioning the blockchain network as a leader in institutional finance through par...

Join a team that's passionate about driving revenue growth in our POS and Payments solutions. You will lead the sales strategy, manage direct and channel sales, and maximize customer engagement to boo...

Join a team that's dedicated to driving high-quality outcomes in specialty casualty claims, overseeing complex issues and litigated matters while enhancing team performance and ensuring compliance acr...

Accelerate growth by developing and executing targeted go-to-market strategies for HR Solutions. You will drive product marketing efforts, conduct market analysis, and collaborate with cross-functiona...

Accelerate progress at our dynamic team, driving innovative solutions and enhancing partnerships across diverse industry verticals. Your strategic insights will cultivate key client relationships and...

Oversee and enhance quality compliance processes in a dynamic setting by leading a high-performing team, managing regulatory interactions, and implementing effective quality systems to ensure adherenc...

Join a dynamic team to drive enterprise-level client partnerships, enhance program consulting, and maximize product value at credit unions. Foster relationships, execute strategic initiatives, and dev...

Lead the charge in driving change management and content excellence initiatives, ensuring a seamless connection between global strategy and local execution while maintaining operational rigor and fost...

Transform client support management by leading a global team, ensuring high-quality service, effective issue resolution, and continuous improvement across operations while fostering a culture of accou...

Lead the charge in federal project management, ensuring effective media monitoring and multimedia production while coordinating with clients, managing risks, and delivering high-quality results under...

Lead the charge in driving product strategy and execution for engagement solutions that enhance student communication. Collaborate across teams to translate customer needs into valuable product capabi...

Engage with a dynamic team to drive DTC ecommerce growth, leading strategy and operations on Shopify and TikTok Shop aimed at achieving $20M in revenue within 18 months while cultivating a high-perfor...

Accelerate progress at a transformative B2B SaaS organization by driving innovative revenue enablement, enhancing AI integration, and optimizing sales performance for measurable impact across the orga...

Drive strategic client coding integration initiatives, ensuring operational excellence and alignment with enterprise standards. Collaborate with cross-functional teams to enhance client relationships...

Unlock potential by leading client coding integrations, ensuring operational excellence and high-quality relationships across healthcare partnerships. Drive onboarding, standardization, and performanc...