Director, Customer Experience Jobs in Durham, NC

Shape the future of our digital product and engineering landscape by defining a multi-year vision, driving strategic investments, and ensuring a seamless customer experience that aligns with business...

Shape impactful consumer insights that drive innovation and growth strategies. Collaborate with cross-functional teams to deliver high-impact research, influencing key business decisions and enhancing...

Drive full-cycle sales for global clinical operations, fostering client relationships and developing strategic plans for service growth in alignment with company objectives...

Empower customer success by managing a portfolio of accounts, driving product adoption, and ensuring account health. Build trusted relationships and coordinate renewals while leveraging insights to en...

Empower global clinical trial delivery through robust stakeholder management, overseeing complex studies from design to report. Foster collaboration, ensure compliance, and optimize operations for suc...

Shape the future of product management by leading strategic direction for key initiatives, driving execution through cross-functional collaboration, and optimizing outcomes via data-driven insights to...

Join a team that's driving project success in mission-critical environments. As a Project Manager, you'll oversee design and construction phases, manage stakeholder relations, and ensure project profi...

Join a team that's dedicated to crafting and implementing effective patient support programs. As a strategic leader, you will drive program design, coordinate stakeholder engagement, and ensure succes...

Drive growth by identifying and securing new business opportunities in risk management and medical education. Collaborate with teams to develop proposals, manage sales pipelines, and ensure alignment...

Unlock potential by leading enterprise-wide Cost of Care solutions. Drive scalability, optimize deployment, and enhance operational effectiveness across diverse markets, collaborating with stakeholder...

Lead the charge in establishing and guiding an Enterprise API Office, ensuring scalable API governance and collaboration across teams to enhance capabilities and drive efficiency in API management and...

Lead the charge in driving integrated omnichannel growth strategies, connecting eCommerce, digital content, and analytics to enhance customer engagement and profitability across Mass and Club organiza...

Unlock potential by leading cross-functional teams to shape product strategy, drive growth, and enhance customer value through data-driven insights and innovative solutions across the full product lif...

Transform treasury practices by leading Kyriba implementations, optimizing processes, and building a skilled team. Drive strategy, establish technical standards, and foster relationships with finance...

Join a dynamic team to lead customer success for SMBs, driving retention and growth. You'll coach a team, streamline onboarding, and leverage data and AI to enhance customer engagement and satisfactio...

Lead the execution of CIAM strategy by optimizing authentication intelligence and fraud detection tools. Collaborate with cross-functional teams to enhance security, reduce friction, and drive data-in...

Shape the future of billing operations by leading a team to enhance accuracy, timeliness, and efficiency. Drive process improvements, manage complex accounts, and collaborate across functions to resol...

Oversee strategic growth initiatives in clinical development, leveraging expertise to enhance operational delivery and client engagement. Drive innovative solutions and build strong partnerships to en...

Transform the future of clinical development by leading strategic initiatives, fostering client relationships, and driving innovative solutions in a dynamic, global environment. Shape best practices a...

Lead the development and execution of innovative procurement strategies, managing the full source-to-pay process while driving cost savings and vendor performance across the organization. Collaborate...

Champion a high-performing content and audience strategy team, driving enterprise-wide initiatives that connect audience needs with scalable content solutions across multiple channels and governance f...

Transform the future of field operations by leading strategic initiatives that enhance commercial effectiveness and drive measurable impact across customer-facing teams. Collaborate with cross-functio...

Transform the future of engineering leadership by driving operational strategy, enhancing collaboration, and fostering client relationships that empower mission-critical and data center projects. Lead...

Unlock potential by leading social commerce strategies across platforms like TikTok, Instagram, and YouTube. Drive revenue growth and optimize customer experiences through innovative, data-driven appr...

Shape the future of procurement by developing category strategies that enhance supply chain performance and drive cost savings. Collaborate across functions to optimize supplier relationships and achi...