Director, Customer Experience Jobs in Durham, NC

Elevate client relationships by driving delivery, unlocking growth, and ensuring long-term satisfaction through proactive engagement and strategic guidance in a fast-paced environment...

Optimize member engagement by leveraging data analytics to enhance digital experiences across platforms such as websites and mobile apps. Collaborate with cross-functional teams to drive insights, imp...

Manage and optimize comprehensive onboarding programs, ensuring engaging experiences for new hires. Collaborate with cross-functional teams to improve processes and maintain alignment with organizatio...

Lead the charge in driving growth strategies within commerce, mentoring a high-performing team, managing client relationships, and leveraging data to enhance performance across platforms while fosteri...

Accelerate growth by executing engaging field marketing programs that drive pipeline and ROI. Collaborate with sales and lead events to enhance brand presence and client interaction in key markets, en...

Drive your career by shaping pricing strategies for SaaS products in a dynamic environment. Collaborate with cross-functional teams to optimize market positioning and accelerate revenue growth through...

Unlock potential by driving product initiative execution, prioritizing team workflows, and enhancing Agile processes. Collaborate with cross-functional teams to align engineering work with product goa...

Drive digital conversion strategy and optimize customer experiences across multiple eCommerce brands, enhancing engagement and revenue through data-driven insights and collaborative improvements in cu...

Pioneer strategies to enhance card fraud prevention and drive metrics across various programs, balancing risk with customer experience. Collaborate across teams and lead efforts to optimize fraud mana...

Lead the management of Patient Services initiatives while ensuring quality, cost, and service targets are met. Drive program evolution, oversee client relationships, and develop strategic business pla...

Unlock your potential by driving growth as a key player in a dynamic sales team. Collaborate with talented professionals to deliver tailored solutions and foster long-term client relationships, ultima...

Transform your career with a senior role driving multimedia storytelling that captivates and engages audiences. Use your creative skills to produce impactful content, strategize and grow audiences acr...

Optimize customer support by building a scalable function, establishing KPIs, and leading a team to enhance the customer experience. This hands-on role offers the opportunity to shape operations from...

Lead and innovate as a Senior Account Manager, overseeing projects to ensure strategic alignment and quality. Collaborate with cross-functional teams and clients, driving partnerships and delivering e...

Shape the future of healthcare strategy as a leader in consulting, driving innovation and transformation while mentoring the next generation of consulting talent across multiple client projects...

Innovate and execute regulatory CMC strategies for radiopharmaceutical products, ensuring compliance across global markets. Collaborate with cross-functional teams to support submissions and enhance p...

Unlock growth as you lead U.S. revenue strategies, drive client expansion, and build a results-oriented sales team in the evolving cybersecurity landscape, engaging executive stakeholders to maximize...

Engage in strategic product management by guiding the product lifecycle, defining roadmaps, and driving feature development to create impactful solutions, while collaborating with cross-functional tea...

Analyze customer insights and market data to shape and execute a strategic product roadmap. Drive cross-functional collaboration to enhance product features and ensure alignment with organizational ob...

Innovate and lead a high-performing team to deliver market-driven products, driving customer satisfaction while leveraging AI and ML technology to unlock new opportunities. Own the entire product life...

Unlock growth potential by driving strategic field marketing initiatives, leveraging data to identify emerging verticals, and crafting programs that engage and convert. Collaborate cross-functionally...

Lead the charge in delivering innovative technology solutions for our Technology, Media and Telecom clients, enhancing their strategic outcomes through effective collaboration and expert communication...

Optimize the flagship SaaS SRM platform by managing product features and workflows. Lead cross-functional teams to enhance user experience, engage customers, and drive measurable outcomes in a multi-s...

Lead transformative business development initiatives by leveraging your existing nonprofit network to drive growth, engage stakeholders, and close enterprise-level consulting deals. Embrace autonomy w...

Champion an AI-first platform that empowers clinical teams by enhancing workflows and patient management in virtual care settings. Drive strategy and collaboration across stakeholders to innovate and...