Director, Customer Experience Jobs in Durham, NC

Reimagine customer journeys by owning the product roadmap, enhancing user experiences across consumer and operator interactions through strategic AI-driven solutions...

Join as a Project Manager to lead new client onboarding, ensuring a seamless and engaging transition. Drive effective communication, resolve challenges, and promote client satisfaction through expert...

Join a team that's dedicated to enhancing relationships with K-12 education clients through tailored solutions and expert service delivery. Leverage your skills in account management to drive growth a...

Lead and drive the full lifecycle of impactful clinical assay projects, fostering collaboration among cross-functional teams while ensuring adherence to timelines, quality standards, and budgetary con...

Oversee strategic project execution while driving governance and performance enhancements within the PMO. Collaborate with senior leaders to optimize workflows and ensure exceptional outcomes across a...

Join a team that's redefining virtual healthcare delivery. Lead strategic and operational initiatives, manage cross-departmental partnerships, and optimize care processes for exceptional client satisf...

Unlock potential by designing intuitive, AI-driven customer service experiences. Collaborate with cross-functional teams to create user-centered solutions that enhance enterprise-scale interactions an...

Shape the future of logistics by leading innovative supply chain strategies, optimizing transportation networks, managing a significant P&L, and guiding a diverse team to enhance efficiency and reduce...

Transform your career by architecting scalable growth for our ecommerce brands. Lead a dynamic team, optimize acquisition strategies, and drive P&L accountability to achieve $20M+ in revenue within 18...

Execute regional marketing strategies to enhance product adoption and brand awareness. Drive market development through effective leadership, collaboration, and innovative campaigns that elevate patie...

Manage and inspire a sales team to achieve goals, develop strategies, and cultivate key client relationships, ensuring exceptional performance and growth within the assigned region...

Build transformative agent tools and workflows that enhance customer service. Lead a dynamic team to implement AI-driven efficiencies while ensuring a seamless agent experience. Drive strategic initia...

Join a team that's redefining clinical operations management by overseeing FSP initiatives, enhancing client relationships, and leading a dedicated staff to deliver exceptional service and project exe...

Explore opportunities to drive solution sales, develop client relationships, and enhance business growth through strategic initiatives in a flexible, sales-focused environment...

Join a team that's shaping project management excellence by leading client initiatives with diverse teams. You'll drive project delivery and foster cross-functional collaboration in a dynamic remote e...

Unlock potential by driving sales strategies for family building solutions in small to mid-market employer groups. Lead consultative engagements, exceed revenue targets, and collaborate with teams to...

Join a dynamic team to optimize consumer experience by translating insights into actionable recommendations, driving improvements through collaboration, analysis, and effective communication to enhanc...

Drive excellence in quality performance across operations by defining standards, harnessing AI tools, and leading collaborative teams to elevate customer experiences and operational outcomes at scale...

Transform your design passion into impactful web experiences. Leverage your expertise in Webflow and B2B design to elevate brand presence through creative assets, landing pages, and effective campaign...

Optimize and enhance support operations by designing efficient systems, driving insights, and implementing scalable processes to elevate customer experiences as part of a collaborative cross-functiona...

Unlock potential by leading delivery for key clients, driving operational excellence and value creation. Collaborate across teams to ensure seamless execution and measurable impact, inspiring trust an...

Lead the charge in transforming sales efficiency by owning the strategic direction and performance of our sales technology stack, ensuring seamless integration of tools and AI to maximize seller produ...

Optimize dealership operations by leading initiatives that enhance sales performance and improve customer experiences through training, technology support, and collaboration with cross-functional team...

Elevate client relationships by driving delivery, unlocking growth, and ensuring long-term satisfaction through proactive engagement and strategic guidance in a fast-paced environment...

Optimize member engagement by leveraging data analytics to enhance digital experiences across platforms such as websites and mobile apps. Collaborate with cross-functional teams to drive insights, imp...