Director, Customer Experience Jobs in Durham, NC

Optimize patient experiences by leading product strategy and execution across B2B2C healthcare environments, balancing client expectations with technical feasibility while driving innovation in AI-dri...

Engage in defining and driving go-to-market strategies for AI solutions. Collaborate cross-functionally to enhance product positioning, launch new initiatives, and leverage market insights to reinforc...

Develop and lead comprehensive catalog management strategies that ensure 100% fitment and interchange coverage. Drive improvements in data quality and accountability, influencing cross-functional team...

Pioneer comprehensive commercial operations by designing, implementing, and optimizing pricing and deal negotiation processes. Drive ongoing analytics and continuous improvement, ensuring success in a...

Join a team that's shaping the future of data engineering by leading innovative solutions, mentoring teams, and implementing robust data strategies to enhance operational efficiency and scalability ac...

Pioneer measurable business value with a strong consulting leader. Oversee a team driving customer transformation and solution adoption in CX landscape using AI and Analytics. Collaborate across funct...

Transform corporate engagement by leading a high-performing team to integrate nature into business strategies, driving impactful outcomes for conservation and sustainability across diverse sectors and...

Join a forward-thinking team to define and execute design strategy for AI-driven risk management tools, guiding designers and partners to deliver exceptional user experiences that prioritize risk unde...

Join a team that's dedicated to enhancing customer success by fostering partnerships with top clients, resolving challenges, and driving value in a fast-paced environment. Enjoy cross-functional colla...

Join a team that's driving operational excellence across a global B2B revenue engine. You'll lead revenue planning, forecasting, and optimize the customer lifecycle to enable scalable growth across mu...

Drive customer satisfaction and growth by nurturing relationships, identifying upsell opportunities, and collaborating on account strategies. Leverage industry insights to maximize account potential a...

Unlock your potential as a Senior Industry Expert, guiding RevOps strategy in payer and life sciences. Leverage your deep market knowledge to shape marketing, sales enablement, and operations, ensurin...

Transform design concepts into impactful solutions while mentoring junior talent. Lead client presentations and foster collaboration across teams to deliver innovative brand strategies and campaigns t...

Empower life sciences clients by leading strategic product launches, optimizing commercialization processes, and fostering cross-functional collaboration to achieve exceptional outcomes and drive busi...

Transform strategic initiatives into actionable plans by coordinating across Business Management, GTM, and Operations. Drive measurable outcomes through effective governance and execution, ensuring al...

Unlock exceptional customer experiences by leading lifecycle operations, enhancing service delivery, and driving retention strategies. Oversee teams and processes to ensure seamless onboarding and ong...

Elevate your career by leading the product-led growth strategy for an AI-native platform. Own the customer journey from discovery to expansion, driving user adoption and monetization through innovativ...

Support and monitor customer AWS environments overnight, ensuring security and reliability. Manage incidents, respond to security alerts, troubleshoot issues, and collaborate with teams to optimize pe...

Unlock new growth opportunities by forging strategic partnerships within the CPG sector. Drive executive relationships and develop a substantial pipeline that delivers exclusive savings to consumers w...

Drive member activation by leading a cross-functional team to optimize outreach, incentives, and messaging strategies. Own the activation roadmap and funnel metrics to enhance engagement and ensure sc...

Launch your career by owning full data architecture and devops for a dynamic AI engineering team. Lead initiatives from design to deployment while mentoring engineers in an agile environment focused o...

Join our team to lead the strategy and vision for innovative data products, enhancing our data platform and customer experiences. Collaborate across teams to drive exceptional insights and deliver sol...

Elevate customer engagement by driving successful project delivery, fostering collaboration across teams, and ensuring satisfaction through proactive communication and effective management of complex...

Empower your career by leading innovative marketing strategies that drive growth and enhance brand visibility. Collaborate with cross-functional teams to optimize campaigns and achieve revenue goals i...

Unlock potential by leading a dynamic creative team to drive performance-focused video ads. Oversee the entire creative process, from concept to execution, ensuring data-driven decisions enhance custo...