Director, Customer Experience Jobs in Durham, NC

Help us drive client success by managing relationships, resolving issues, and identifying growth opportunities. Leverage your expertise in healthcare to enhance customer satisfaction and ensure effect...

Lead the design organization to craft user-centered experiences across mental health care. Empower teams to deliver strategic design solutions, shape business goals, and enhance clinical outcomes thro...

Drive sales enablement efforts to boost seller productivity, enhance pipeline generation, and streamline execution. Collaborate with leadership across departments to build and operationalize scalable...

Drive global regulatory excellence by leading teams in strategic operations, UDI, and compliance. Partner cross-functionally to ensure market access and develop robust governance frameworks, while fos...

Transform customer experiences by leading a high-performing Customer Success team. Collaborate cross-functionally, drive client value, and implement scalable strategies to enhance user engagement and...

Empower the future of the trades by defining, owning, and delivering AI-driven product strategies that enhance operations for Exteriors contractors. Drive innovation from concept to execution while co...

Empower exceptional client experiences and retention by leading customer-facing operations. Drive operational excellence, team development, and strategic partnerships while fostering a culture of acco...

Lead a dynamic team in overseeing commercial real estate transactions, from lease negotiations to property disposals. Shape client strategies with expertise, manage workflows, and mentor staff while e...

Elevate our Customer Success strategy by leading a team that manages diverse accounts, optimizing engagement models, and creating data-driven solutions to enhance retention and support growth across a...

Lead the charge in enhancing technology solutions for tax services, managing the full product lifecycle while collaborating with cross-functional teams to drive value and innovation in our offerings f...

Lead external communications strategy to enhance brand visibility and reputation. Collaborate with executives and teams to execute impactful PR programs across media channels, shaping narratives that...

Drive transformative IT strategies to scale technology operations, modernize systems, enhance security, and implement AI governance across the organization, partnering strategically with cross-functio...

Lead and execute strategic initiatives that drive business performance, aligning cross-functional teams to achieve measurable outcomes. Utilize strong relationship-building and analytical skills to in...

Lead and transform engineering strategies for a key fraud detection platform, guiding teams to deliver high-quality, scalable systems while aligning with cross-functional partners to enhance execution...

Drive client satisfaction and revenue growth by managing relationships and sales for a diverse client base, ensuring effective communication and resource navigation for optimal service delivery and re...

Accelerate progress at CreativeX by owning positioning, driving product launches, and building competitive intelligence, ensuring impactful storytelling across a versatile audience that fuels growth a...

Drive the sales strategy for a leading CPG account, leading a high-performing team to achieve revenue growth, manage key customer relationships, and optimize product offerings while delivering impactf...

Drive the lifecycle marketing strategy for a multi-product ecosystem, focusing on user engagement, retention, and expansion. Build foundational programs and optimize user journeys to create immediate...

Transform execution outcomes by bridging enterprise strategy with field operations. Lead Therapeutic Area initiatives, ensuring smooth launches and transitions into steady-state operations while foste...

Drive team performance and client growth by leading a sales-focused group of leaders. Utilize data-driven strategies and coaching to enhance sales effectiveness while ensuring accountability and best...

Pioneer innovative solutions by leading software implementation projects that enhance healthcare analytics and data integration. Manage client relationships while ensuring projects are executed on tim...

Empower our enterprise transformation by leading strategic procurement efforts, aligning vendor strategies with corporate growth objectives, and serving as a trusted advisor to executive leadership in...

Join a team that's shaping the future of customer success by leading a dynamic group of Customer Success Managers. Drive account strategy, enhance performance, and foster cross-functional partnerships...

Lead the charge in transforming digital demand generation through AI-driven marketing strategies, optimizing multi-channel B2B campaigns to drive growth and efficiency in a fast-paced environment...

Transform product delivery by defining strategic roadmaps and influencing AI innovations. Collaborate with leadership to ensure accountability and mentor emerging talent across a vital sector in retir...