Director, Customer Experience Jobs in Durham, NC

Oversee high-impact initiatives driving productivity gains in Sales and CS. Blend strategic thinking with hands-on leadership to ensure effective execution of cross-functional programs aligned with AG...

Innovate the growth strategy for our impact-driven organization, leading teams in expanding revenue while effectively enhancing patient engagement and outcomes in underserved communities. Drive measur...

Shape the future of value-based payments by leading product strategy, overseeing team development, and driving market innovations within a collaborative, cross-functional environment...

Champion innovative strategies for State & Local Government, bridging customer needs with product development. Drive revenue growth and enhance customer relationships through industry insights and tai...

Pioneer innovative strategies for a Virtual First work stream, enhancing employee effectiveness through technology and research. Lead cross-functional initiatives, manage complex programs, and drive m...

Pioneer revenue growth by leading integrated commerce strategies across wholesale, Amazon, and e-commerce channels. Collaborate with key stakeholders to ensure market leadership, profitability, and se...

Lead the North America partner and field marketing strategy, driving measurable pipeline growth and team development. Collaborate with sales and partners to enhance marketing effectiveness and achieve...

Explore innovative technology solutions as you define and govern enterprise architecture for Commercial & Medical domains, ensuring alignment with business strategy and regulatory compliance while dri...

Build and lead a robust Service Management Office to enhance IT operations, ensuring effective governance, accountability, and continuous improvement across a complex 24x7 environment, while fostering...

Lead global field operations, driving strategy and execution across sales, technical services, and partner functions. Collaborate with senior leadership to optimize pipeline management, forecasting, a...

Lead and optimize digital media delivery across consulting, technology, and client engagement. Drive strategic growth, operational excellence, and team development, ensuring innovative solutions in Go...

Accelerate growth through strategic demand generation and integrated marketing campaigns. Collaborate with Sales and Product teams to optimize the pipeline, drive revenue, and enhance customer engagem...

Lead client relationships and drive strategic growth while ensuring high-quality delivery. Collaborate across teams to align marketing efforts with client objectives and mentor account strategists for...

Lead and develop a team of Product Managers to drive AI-powered product strategy, governance, and investment decisions. Shape the organization's AI capabilities while ensuring responsible AI practices...

Champion a global Knowledge Management strategy to enhance customer experience, operational excellence, and digital transformation. Lead cross-functional teams to drive adoption of best practices and...

Lead the charge in optimizing workforce operations and analytics for multi-condition health care services. Develop strategies for capacity planning, staffing, and analytics to drive efficiency and sup...

Drive corporate marketing strategy by leading brand, communications, and creative teams. Collaborate across functions to enhance market presence and ensure alignment with business goals while managing...

Join the CX Transformation team to lead delivery of critical contact center tech initiatives. Utilize your program management expertise to drive cross-functional projects, ensuring they meet goals whi...

Shape the future of our global environmental monitoring products by leading product marketing, influencing sales strategies, and enhancing competitive positioning. Collaborate across teams to create i...

Lead a talented design team to shape the user experience across multiple platforms. Define interaction patterns, elevate design standards, and collaborate with cross-functional teams to deliver innova...

Lead the development of a clinical supply consulting practice, combining expertise in forecasting, planning, and optimization to enhance decision-making for sponsors. Drive innovation and commercial g...

Lead the strategy and execution of workforce management for customer operations, optimizing staffing and performance through data-driven insights. Collaborate with senior leaders to enhance service le...

Join a team that shapes the people vision and delivers strategic HR support across the employee lifecycle, guiding a small team in an innovative AI-native environment while coaching leaders to enhance...

Drive strategic initiatives and operational excellence across a global portfolio, partnering with leadership to enhance business performance and deliver measurable outcomes in oncology and rare diseas...

Lead the charge in driving revenue growth by building and mentoring a high-performing sales team in the Mid-Enterprise segment, focusing on customer acquisition and market penetration in a competitive...