Director, Customer Experience Jobs in Chicago, IL

Drive revenue growth by leading strategic revenue operations, aligning sales, marketing, and customer success to enhance efficiency, optimize forecasting, and implement scalable systems for data-drive...

Transform how legal professionals engage with AI solutions by leading product development initiatives, collaborating cross-functionally to innovate, prioritize, and deliver features that enhance user...

Accelerate progress at the forefront of design by pioneering Agentic Experience. You'll transform AI interaction, mentoring teams and influencing product strategy while ensuring innovative, reliable d...

Elevate global tax compliance through strategic oversight and enhance tax efficiency. Collaborate with stakeholders, manage risks, and develop junior team members while navigating complex tax framewor...

Empower customers in the Midwest by managing and optimizing their cloud landscapes. Lead technical governance, risk management, and drive operational efficiency to align cloud operations with business...

Drive the growth initiatives across creative, media, and CRM areas, leading pitch processes and collaborating with client leaders to harness agency capabilities into effective strategies for new busin...

Take ownership of innovative data solutions by transforming complex business challenges into impactful products. Collaborate across functions to define product requirements, enhance workflows, and dri...

Lead transformational initiatives as a program operations expert, bridging product strategy and execution. Drive impactful solutions for a portfolio serving over 1,200 higher education partners, foste...

Transform global intellectual property strategies to enhance compliance, support innovation, and mitigate emerging risks while collaborating with teams and managing external counsel in a dynamic, high...

Transform the future of patient care as you spearhead our Home Dialysis Division, driving strategic growth, enhancing clinical outcomes, and fostering strong partnerships while ensuring excellence in...

Drive strategic marketing initiatives and oversee product launch readiness in a dynamic oncology environment. Collaborate across teams to optimize marketing execution and ensure compliance, while deve...

Champion the strategic deployment of projects in State & Local Government, overseeing budgets, timelines, and team dynamics. Serve as a trusted advisor to executive leaders, ensuring project excellenc...

Play a key role in driving AI transformation by leading the strategy for service applications. Collaborate with global teams to implement innovative AI-driven solutions, ensuring improved service deli...

Join a team that's redefining quality engineering governance, driving strategic alignment and operational excellence across technology initiatives to enhance organizational effectiveness and foster in...

Drive innovative ad concepts and enhance audience engagement by crafting compelling paid social ads. Collaborate with the Creative Director and deliver 15 briefs weekly, refining messaging to build tr...

Accelerate progress at our global tech services by leading contract manufacturing initiatives for our respiratory product line, ensuring quality, efficiency, and innovation through collaboration acros...

Drive product marketing strategy for real-world data assets. Collaborate cross-functionally to enhance product positioning, develop go-to-market plans, and create compelling messaging that resonates w...

Drive financial integrity through expert oversight of project governance, enabling commercial success in client engagements. Collaborate with cross-functional teams to ensure project profitability and...

Join us to transform supply chain capabilities through process excellence and digital innovation, enhancing customer service and operational efficiency for sustainable growth across multiple departmen...

Engage in driving revenue growth by expanding strategic partnerships and acquiring new enterprise clients. Merge expansion selling with net-new enterprise acquisition to establish a repeatable sales m...

Elevate your career by leading supply chain planning across two business units, driving strategic initiatives and team performance while ensuring alignment and execution of key operational goals. Your...

Elevate patient experiences by leading product management for our pharmacy claims platform. Collaborate with cross-functional teams to drive data-informed strategies, enhancing workflows and deliverin...

Shape digital product strategy by advocating for customer needs and aligning stakeholders. Collaborate across teams to deliver exceptional digital experiences that drive business value and customer sa...

Unlock the potential of customer and employee experiences through design, collaborating with clients to create engaging, user-centered strategies that elevate interactions and drive satisfaction in va...

Drive the optimal customer journey in aftermarket solutions, enhancing operational success and strategic growth. Collaborate cross-functionally to ensure seamless service, support, and customer retent...