Director, Customer Experience Jobs in Chicago, IL

Transform employee experiences by leading strategic Payroll, HR, and compliance services to ensure operational excellence, efficient team performance, and integrated service delivery across a large, d...

Accelerate progress at a pivotal juncture in the accounting domain, defining and owning a modern, AI-infused platform for contractors across various financial maturity levels, while leading a talented...

Join a dynamic team to lead VCSP product marketing strategy, driving growth and retention through innovative partner messaging and an integrated content framework across diverse Veeam offerings. Shape...

Help us streamline revenue operations and enhance pricing accuracy. You'll optimize CRM systems, manage data hygiene, and ensure effective billing processes. Collaborate with Sales, Finance, and Custo...

Lead the charge in advancing revenue cycle performance through strategic insights and analytics. This role drives operational improvements and collaborates with stakeholders, enhancing financial outco...

Accelerate progress at our innovative CTV business, leading revenue growth through strategic partnerships and leveraging strong agency relationships to exceed sales targets while managing a robust sal...

Lead the charge in redefining growth strategies across customer lifecycles. Collaborate with teams to create a unified, data-driven growth model that drives acquisition, retention, and monetization le...

Lead transformative enterprise IT services for domestic and international teams, enhancing employee technology and service maturity across multiple regions while driving strategic initiatives and oper...

Transform the client service experience for Beauty & Wellbeing, ensuring on-time delivery and high-quality support. Collaborate cross-functionally to drive client success and optimize service executio...

Transform the customer care experience by managing complex claims, overseeing project management from inception to completion, and ensuring quality and timely repairs in compliance with standards that...

Champion data-driven insights to enhance underwriting decisions and optimize portfolio management, bridging analytical teams with stakeholders while driving strategic initiatives in a collaborative an...

Transform the marketing landscape by leading the strategy and execution of enterprise applications that optimize operations, enhance customer engagement, and drive measurable business outcomes across...

Lead and coordinate cross-functional service projects, ensuring alignment with business goals, timelines, and budgets. Utilize your expertise in project management and engineering to drive collaborati...

Lead the UX vision and strategy across products, ensuring alignment with user needs and business goals. Collaborate with cross-functional teams to deliver innovative and accessible user experiences, w...

Drive stability by providing surge support for product launches and critical changes, ensuring effective execution and alignment across operations. Collaborate with teams to enhance readiness and swif...

Lead procurement strategy development and execution to ensure operational efficiency and risk management while building strong vendor relationships and cross-functional collaborations to meet business...

Shape the future of client partnerships by leading strategic marketing initiatives that drive growth and deliver measurable impact. You will craft tailored marketing plans, optimize performance, and f...

Drive local government technology initiatives by leading a results-driven sales team, implementing strategies for revenue growth, building key relationships, and ensuring consistent success against ob...

Lead the charge in shaping global commercial strategies that drive revenue growth and enhance customer value. Collaborate across functions to identify market opportunities and execute impactful initia...

Partner with us to drive product strategy and roadmap execution, bridging business needs and technical solutions to deliver innovative value-driven products in a fast-paced Agile environment while fos...

Elevate operational excellence in a dynamic delivery organization. Drive people development and streamline processes to ensure high-level performance across teams while fostering a culture of trust an...

Pioneer innovative HR transformation by strategically optimizing HR tech, focusing on Workday and AI solutions. Collaborate with leadership to enhance efficiency, decision-making, and elevate the empl...

Grow business by identifying opportunities, fostering client partnerships, and implementing effective sales strategies to strengthen market presence and drive revenue growth in international freight f...

Lead the charge in driving customer success within strategic enterprise accounts, fostering senior-level partnerships, and ensuring growth through tailored engagement strategies and measurable outcome...

Transform the future of AI by leading teams to develop, deploy, and optimize enterprise-level AI systems, driving strategic initiatives and engineering excellence across product and data science colla...