Director, Customer Experience Jobs in Chicago, IL

Lead the charge in expanding our enterprise sales team, empowering innovative technology solutions. Drive performance metrics, develop talent, and foster a high-performing culture, all while championi...

Innovate the support operating model by leveraging automation and agentic AI to transform customer issue resolution, enhancing efficiency and scalability without proportional headcount growth...

Transform product strategy and team performance within the logistics domain. Drive product outcomes, define roadmaps, and ensure alignment across engineering and sales, fostering innovation in SaaS lo...

Shape the future of sales excellence by leading a dynamic B2B team, driving growth in the printing and packaging sector while fostering strong customer relationships and delivering innovative solution...

Champion global retirement strategies by managing multi-country projects, delivering expert consulting services to multinational companies, and developing trusted client relationships for comprehensiv...

Elevate customer success by leveraging research expertise to drive platform adoption, mitigate churn, and foster impactful relationships. Collaborate with teams to enhance customer value and lead a de...

Lead strategic client relationships to drive retention and expansion, enhancing enterprise resilience. Collaborate across teams to align goals and create long-term value, ensuring successful outcomes...

Join a team that's transforming airport operations through technology integration. Oversee strategic partnerships, drive revenue growth, and ensure compliance while enhancing multimodal mobility hubs...

Shape strategic relationships with key clients, develop multi-year account strategies, and lead cross-functional teams to enhance customer engagement and drive business outcomes across diverse healthc...

Lead the charge in driving global pricing strategies and commercial excellence as you influence deal strategies and guide complex decisions in a fast-paced, collaborative environment, shaping the futu...

Join a team that's redefining how enterprise clients access data through APIs. You'll strategize and develop our API and MCP ecosystem, ensuring seamless integration and driving adoption to empower da...

Elevate user experiences as a hands-on UX design leader, guiding a team through complex workflows and interaction models while driving design quality and fostering collaboration with product and engin...

Champion the Deal Desk function to streamline quote-to-closure processes. Influence cross-functional teams, structure complex deals, and enhance workflows while ensuring a high-quality customer experi...

Drive the implementation and management of dynamic Professional Services teams, ensuring exceptional delivery and client satisfaction while championing innovation and operational excellence across cro...

Pioneer innovative commercial learning strategies globally to enhance talent development and customer engagement. Lead high-impact initiatives, bridging strategy and execution, while mentoring teams t...

Transform global mobility programs by leading strategic initiatives and policy design. Collaborate across HR, Finance, and Legal to ensure compliance and optimize the assignee experience for internati...

Lead and drive growth in the US educational market. Own revenue performance, manage a high-performing sales team, and execute customer acquisition strategies for pipeline development and deal closure...

Lead the transformation of clinical quality at a strategic level, ensuring accountability for program integrity, safety, and analytics, while guiding cross-functional teams towards improving healthcar...

Unlock your potential as a leader in risk management, guiding a team to combat fraud across a global portfolio while developing a comprehensive strategy for enhanced security and resilience in our pre...

Drive strategic leadership in Patient Services, enhancing operational excellence and client partnerships while fostering a high-performing culture focused on patient care, accessibility, and program o...

Champion cross-site manufacturing projects, focusing on safety, scope, cost, and communication. Collaborate with teams to deliver turnkey automation solutions that meet technical and commercial goals...

Transform digital engagement with your expertise in lifecycle strategy and multichannel campaigns. Spearhead project workflows using Salesforce and Jira, collaborating across teams to enhance donor ex...

Pioneer initiatives in workers' compensation and safety, ensuring compliance and risk mitigation. Collaborate with leadership to implement effective training and injury prevention strategies across mu...

Lead global CRM transformation, overseeing Salesforce's strategic vision and execution to enhance commercial capabilities, drive revenue, and improve operational efficiency across diverse regions and...

Empower your career by leading strategic initiatives in Enterprise Accounts, driving pricing alignment, and fostering collaboration across Cardiovascular Business Units for sustained growth and compet...