Director, Customer Experience Jobs in Charlotte, NC

Oversee clinical reviews and collaborate with medical teams to ensure optimal service utilization, enhancing patient care quality while ensuring compliance with regulatory guidelines and internal stan...

Shape the future of client partnership operations by leading revenue data management, optimizing cloud-native applications, and streamlining communication across stakeholders to drive growth and accur...

Deliver operational excellence in Home Lending Servicing by defining strategies, overseeing partnerships, and enhancing borrower experiences through compliance and innovative solutions. Lead teams to...

Transform executive communications by shaping and managing the CEO's narrative across media, digital channels, and global forums. Collaborate with cross-functional teams to enhance the CEO's visibilit...

Champion our enterprise sales growth by leading and developing a high-performing team across the North Central U.S., driving strategy, accountability, and client engagement to close high-value deals a...

Inspire brand growth by leading innovative marketing strategies, enhancing visibility in the AI landscape, and driving demand generation. Collaborate across teams to leverage insights for impactful ca...

Drive impactful data products that transform complex financial transaction data into actionable insights for consumers and businesses, enhancing digital banking solutions and ensuring data quality whi...

Drive operational excellence by overseeing vendor relationships and ensuring adherence to service agreements. Collaborate with teams to manage day-to-day operations and improve processes while develop...

Grow your impact as a media leader, driving educational content and brand trust worldwide. Lead a dynamic team to create engaging resources that elevate pitching development, fostering growth in athle...

Engage in product launches, messaging, and customer marketing to drive business outcomes. Collaborate with teams to craft impactful narratives that resonate with B2B audiences, and contribute to custo...

Empower your career by leading our media team to develop groundbreaking pitching education content, building audiences organically across platforms, and enhancing brand trust in the coaching community...

Shape the future of Health & Benefits by driving product execution across a diverse portfolio. Utilize your expertise in Agile methodologies and technical fluency to modernize products and enhance use...

Lead the charge in managing a critical federal communications contract, overseeing a dedicated team to ensure effective service delivery and client engagement, while maintaining accountability for pro...

Transform client experiences by defining and leading comprehensive UX strategies. Collaborate across teams to ensure alignment with client needs and business goals, while fostering high-performance UX...

Unlock potential by driving strategic sales initiatives for major clients. Engage in lead origination, account management, and growth strategies in the Retail and CPG sectors, leveraging industry insi...

Join a team that drives B2B marketing excellence, shaping global strategies, optimizing brand equity, and enhancing revenue growth across tech solutions. Seek a visionary leader to elevate our marketi...

Champion operational excellence by analyzing financial and performance metrics. Collaborate with cross-functional teams to enhance service offerings, support strategic decision-making, and drive profi...

Empower client success by building strategic partnerships and driving engagement, satisfaction, and program value. Collaborate with enterprise clients to identify growth opportunities while providing...

Shape the client services delivery organization, ensuring high-quality implementation and education across various product lines while maintaining strong client relationships and operational excellenc...

Lead strategic sales initiatives for Cisco Security, Data Center, and AI services, engaging with enterprise customers and partners. Drive opportunity creation, solution alignment, and contract closure...

Shape the future of business transformation by leading substantial initiatives that drive growth and innovation for clients, leveraging deep expertise in strategy, technology, and design to create imp...

Lead and innovate hotel sales strategies to maximize revenue, build strong client relationships, and increase group business. Drive business development and collaborate with teams to achieve profitabi...

Elevate member insights by leading comprehensive research initiatives that drive impactful business strategies. As a strategic partner, you'll oversee data analysis and ensure robust recommendations e...

Elevate your career by overseeing IS operations, optimizing procurement and contract functions while leading staff and driving standard practices for critical decision-making and financial performance...

Shape the future of our Content Cloud by driving commercial strategy, expanding product adoption, and enhancing competitive positioning in the market. This senior individual contributor role will leve...