Director, Customer Experience Jobs in Charlotte, NC

Lead a small team to deliver impactful AI solutions, managing technical direction and operations. Collaborate with stakeholders to enhance productivity while establishing reusable frameworks and best...

Lead a media planning team in crafting impactful national and regional media strategies. Oversee campaign execution and client interactions while optimizing integrated solutions across traditional and...

Join our team as you drive operational excellence in technology delivery, managing production support and customer interactions for a mid-size HealthPlan. You'll play a key role in ensuring seamless c...

Innovate the staff intranet as a trusted knowledge hub, ensuring clarity amidst complexity. Lead information architecture and content quality, enabling staff to swiftly access reliable guidance in a d...

Reimagine customer engagement in the IoT space, driving innovative solutions for small to medium businesses. Leverage your sales expertise to navigate complex negotiations and build lasting relations...

Grow your career with a role that builds demand generation strategies and aligns marketing with sales, driving qualified pipeline and marketing revenue through innovative approaches and strong analyti...

Empower a diverse team to enhance medical management initiatives and implement the Health Equity Cultural Competency Program, driving innovation and improving health outcomes across various clinical o...

Transform media strategies and lead planning across traditional and digital platforms. Collaborate with teams to innovate client solutions, drive performance, and elevate team capabilities in a fast-p...

Engage as a strategic leader in clean energy advocacy, overseeing a team to develop and implement multi-year policy initiatives, ensuring collaboration across stakeholders and members in the Central U...

Engage in strategic product management, leading cross-functional teams through the product lifecycle. Drive vision, decision-making, and execution to create high-impact digital products, while mentori...

Shape the future of autonomous cybersecurity as you craft compelling narratives and drive impactful communications strategies to elevate brand presence and thought leadership...

Champion transformative initiatives in Customer and Partner Experience, leading cross-functional teams to drive strategic alignment, innovative planning, and impactful business outcomes for long-term...

Lead the charge in enhancing financial crime compliance oversight, ensuring disciplined issue management, root cause analysis, and strategic remediation across all GFCC initiatives while developing an...

Partner with us to elevate customer success by delivering tailored strategies, cultivating relationships, and driving compelling results in a dynamic, collaborative environment. Join a passionate team...

Champion operational excellence as you lead large-scale Government Savings operations, optimizing processes through innovation and technology while ensuring KPI accountability and delivering high-qual...

Drive your career by leading the strategy and execution of a compliance platform. Collaborate cross-functionally, mentor a skilled team, and innovate with AI to navigate complex regulations and enhanc...

Drive comprehensive analytics in acquisition cost and value strategies, transforming complex models into actionable narratives for manufacturers and pharmacies while ensuring efficiency translates to...

Lead the charge in strategic fundraising and donor engagement efforts, partnering with executives to enhance revenue growth and organizational visibility in climate advocacy. Drive innovative developm...

Lead the charge in developing a high-performing MSL team focused on essential tremor. Engage directly with scientific stakeholders, translating Medical Affairs strategy into impactful field execution...

Lead a dedicated team to drive client success across diverse delivery modes, ensuring effective governance and coordination. Drive business development within a portfolio, nurturing critical client re...

Shape the future of global demand and growth marketing by integrating B2B and B2C strategies. Build cross-functional teams and systems that drive impactful revenue initiatives for healthcare professio...

Transform your career by leading DevOps and cloud engineering initiatives that enhance secure, scalable solutions in a dynamic financial services landscape while collaborating with cross-functional te...

Drive regional website strategy for multiple international markets. Collaborate cross-functionally to enhance user experience, support AEO/SEO initiatives, and manage web performance metrics. Lead exp...

Lead strategic projects and client engagements globally, ensuring timely delivery, quality standards, and optimal resource management. Collaborate with teams to address complex challenges while drivin...

Accelerate learning velocity across digital products by integrating predictive modeling, customer research, and behavioral data. Collaborate with cross-functional teams to refine decision-making and e...