Director, Customer Experience Jobs in Charlotte, NC

The Project Director will oversee water and wastewater treatment projects in the metro Charlotte, NC area, ensuring all contractual requirements are met while maintaining safety, budget, and schedule...

Unlock the potential of clinical data management by overseeing operations, vendor collaborations, and team development, ensuring project timelines and quality standards are met throughout the drug dev...

Engage in shaping organizational effectiveness through strategic partnership and innovative frameworks. Lead initiatives that enhance change management, facilitate leadership alignment, and drive succ...

Lead the charge in expanding our Mid-Market team by mentoring and managing Account Executives, driving sales growth, and ensuring effective strategies for competing against performance marketing chann...

Join our dynamic team to design and implement enterprise solutions, translating customer needs into efficient technology strategies while ensuring delivery excellence in a fast-paced environment...

Join our team to lead transformative proposal strategies, drive content development, and enhance competitive positioning. You'll play a key role in elevating our market presence while shaping compelli...

Innovate retention strategies by leading a transformative renewals motion that drives revenue growth, enhances customer experience, and simplifies processes through data-driven decision-making and sca...

Design engaging UI/UX for AI-driven customer service solutions. Collaborate with cross-disciplinary teams to create intuitive, human-centered experiences that scale across digital platforms, enhancing...

Drive search innovation and strategy, optimizing SEM campaigns for impactful performance. Collaborate cross-functionally to enhance integrated strategies and mentor team members while shaping industry...

Shape impactful client relationships by managing seamless implementations, utilizing advanced technologies to personalize email and mobile experiences, while collaborating across teams to achieve clie...

Lead category growth initiatives by executing strategies and programs that enhance revenue and customer experience. Use data-driven insights to identify opportunities and collaborate across teams in a...

Transform data governance by leading initiatives that bridge legal compliance, data security, and technology operations. Drive innovative self-service workflows while ensuring compliance across divers...

Lead and optimize a global Solution Consulting team focusing on library software solutions. Collaborate with key stakeholders to enhance pre-sales strategies, drive revenue, and elevate customer engag...

Engage with stakeholders to define and drive innovative solutions that enhance customer satisfaction. Oversee delivery teams with a focus on optimizing their performance while ensuring effective commu...

Deliver impact by owning the build of a key Client Communications Service, refining the roadmap and enabling features to enhance client engagement and retention, ensuring alignment with compliance sta...

Transform customer engagement by managing a vast digital success portfolio. Drive retention, adoption, and proactive solutions while collaborating cross-functionally to enhance customer experiences an...

Join a team that's shaping the future of wellness by driving growth in key retail partnerships. This role encompasses account P&L ownership, strategic planning, and cross-functional collaboration to e...

Accelerate progress at the forefront of B2B demand generation, leading high-impact strategies and multi-channel campaigns to scale revenue and solidify market leadership across complex organizations a...

Strategize global talent acquisition initiatives, ensuring talent alignment with business growth. Lead a dynamic team to optimize recruiting operations and build strong partnerships while driving cont...

Join a team that champions operational excellence by integrating cross-departmental functions to ensure the smooth execution of 180+ annual events while fostering a culture of continuous improvement a...

Join a team that's shaping operational excellence in the Aerospace & Defense sector. Drive strategic initiatives in global manufacturing, supply chain, and quality management while fostering innovatio...

Develop strategic commercial initiatives to elevate business growth, strengthen client relationships, and optimize bid strategies. Collaborate cross-functionally to enhance market positioning and driv...

Lead the charge in project management excellence by overseeing multiple projects, ensuring quality, budget adherence, and client satisfaction. Collaborate with teams to drive creative solutions and ma...

Champion operational excellence as a regional leader driving KPIs and scaling high-performing teams. Collaborate cross-functionally to enhance service delivery and implement standardized workflows acr...

Join a team that's committed to driving customer success through comprehensive management of public agency accounts, ensuring retention and adoption while fostering robust relationships with HR and fi...