Director, Customer Experience Jobs in Charlotte, NC

Elevate your expertise in experiential marketing by advising clients on strategic event production and maximizing ROI through innovative solutions and optimal partnerships. Join a dynamic team dedicat...

Engage with state leaders and workforce boards to transform service models, streamline processes, and leverage technology. Drive impactful strategies while enhancing workforce development to meet comm...

Join a team that's transforming enterprise communications through advanced technology and insights. Drive strategy, implement solutions, and enhance data analytics to optimize performance and decision...

Grow your career with leadership in business development, targeting the Behavioral Health sector. Leverage your expertise to drive sales, establish client relationships, and exceed financial goals whi...

Join a team that's dedicated to crafting and implementing effective patient support programs. As a strategic leader, you will drive program design, coordinate stakeholder engagement, and ensure succes...

Transform the client experience as a strategic leader, driving digital innovation and organizational change for industry giants. Collaborate across teams to deliver insights and solutions that redefin...

Join our dynamic team as a Client Success Lead, fostering strong partnerships with merchants. Leverage your expertise to optimize account performance, identify growth opportunities, and drive client s...

Unlock potential by driving new business opportunities within SMB healthcare providers. Take ownership of a high-volume sales pipeline, fostering relationships and closing deals to help transform the...

Lead a dynamic team driving technology strategy for Retail Front Store modernization, ensuring execution of complex initiatives while collaborating across multiple engineering teams to accelerate tran...

Join a team that oversees underwriting operations, guiding strategic initiatives and enhancing customer relationships while ensuring compliance with regulations and performance metrics...

Lead the charge in establishing and guiding an Enterprise API Office, ensuring scalable API governance and collaboration across teams to enhance capabilities and drive efficiency in API management and...

Lead strategic planning and execution across complex, cross-organizational engineering initiatives, enhancing release predictability and operational discipline while collaborating with senior leadersh...

Tackle project delivery challenges and drive customer satisfaction by effectively managing service execution for diverse client portfolios while enhancing team performance and solution adoption...

Empower our transition to a product operating model by establishing portfolio disciplines that connect investment decisions with capacity and expected value, enabling informed trade-offs across enterp...

Advance client outcomes by leading a high-performing team of Customer Success Managers, driving retention, growth, and satisfaction metrics while shaping overall partnership strategy and addressing cl...

Champion the growth of client relationships by leading a dynamic team of account managers. Drive operational excellence, enhance team development, and ensure high performance across business verticals...

Transform privileged access management programs by leading strategy, refining best practices, and implementing Zero Trust principles. Collaborate across teams to enhance security, ensure compliance, a...

Unlock your potential by leading product strategy and innovation for employee benefits and financial wellness. Collaborate cross-functionally to drive commercialization, partner ecosystem, and measura...

Oversee and innovate the performance, strategy, and governance of a multi-channel contact center, leading a dynamic team to drive operational excellence across diverse markets while enhancing customer...

Shape the future of healthcare by leading product innovation and strategy for a top-tier Quality product line, ensuring market excellence and customer satisfaction through AI-driven solutions and cros...

Grow your career in legal services sales by developing strong client relationships, managing the full sales cycle, and presenting innovative solutions to law firms and corporate legal departments. Joi...

Lead cross-functional teams to drive product commercialization, optimize portfolio, and accelerate revenue growth through strategic planning and execution. Ensure timely market introduction and measur...

Drive impactful AI FinOps by shaping governance, optimizing costs, and partnering with engineering and finance to enhance transparency and accountability in AI investments, enabling strategic business...

Unlock potential by leveraging deep insights to shape product positioning and lifecycle messaging, influencing cross-functional teams while owning the market value narrative across a B2B portfolio...

Lead the charge in behavioral health network engagement by driving adoption through a focused team. Empower providers and streamline operations using AI to enhance relationships and ensure effective i...