Director, Customer Experience Jobs in Cary, NC

Join a team that's driving innovation across our Investment Platform. Collaborate with diverse stakeholders to enhance trading, billing, cash management, and client reporting processes, while ensuring...

Take ownership of defining and operationalizing a customer ROI framework across teams, fostering strategic growth initiatives through measurable value outcomes while enabling effective customer engage...

Lead the charge in Employee Relations for a complex 14-state region, guiding a team of ER Directors. Serve as a strategic partner to senior leaders, ensuring compliance, effective issue resolution, an...

Innovate external-facing initiatives with ownership from concept to execution. You'll navigate ambiguity, leveraging AI-first methodologies to build real solutions, shaping projects that matter to cus...

Champion strategic finance initiatives to optimize revenue and marketing forecasting for DTC and e-commerce channels. Collaborate with senior stakeholders to drive insights that enhance decision-makin...

Elevate engineering productivity by optimizing workflows, driving strategic initiatives, and implementing metrics that enhance delivery speed and quality. Collaborate cross-functionally, fostering an...

Grow your career with a leading investment firm as you drive business growth by fostering client relationships and delivering insightful market education across California. Leverage your expertise in...

Transform lives by leading impactful programs supporting Veteran mental health initiatives. You will manage a complex portfolio within a federal healthcare environment, ensuring effective communicatio...

Pioneer contact center transformation by owning technical oversight and enterprise design across Genesys and Cisco platforms, driving quality in customer engagements and translating business needs int...

Unlock potential by leading a high-performing sales team to drive revenue growth in higher education. Your expertise in enterprise sales will shape our strategy as you establish processes and foster c...

Empower financial excellence across multiple healthcare facilities by providing strategic leadership, driving accountability, and fostering collaboration to enhance financial performance and operation...

Develop actionable strategies to enhance oncology therapy access by leveraging clinical insights and real-world evidence while collaborating with clients to address pivotal market access challenges ac...

Champion innovative clinical strategies in ophthalmology, leading the design, execution, and analysis of trials focusing on retina programs, while ensuring patient safety and driving cross-functional...

Empower financial integrity and operational excellence by leading a team to optimize revenue recognition, improve processes, and drive scalable systems throughout diverse project portfolios in a colla...

Lead the technical evolution of our data lakehouse by establishing standards, guiding architectural decisions, and ensuring robust data infrastructure that enhances analytics and machine learning capa...

Innovate the technical architecture of our lakehouse platform, shaping standards and solutions that empower analytics and AI while directly influencing athlete performance insights and experiences...

Champion transformative consumer software solutions by leading high-performing engineering teams. Drive strategic development and lifecycle management of innovative digital products while ensuring qua...

Lead the charge in enhancing Developer Experience by shaping and executing cohesive product strategy across a diverse portfolio to boost developer productivity and satisfaction through innovation in A...

Drive lender integrations and optimize consumer funnels for improved approval rates and partner satisfaction, owning strategy, requirements, and testing to enhance user experiences and leverage data-d...

Elevate progress at customer financial systems by improving processes and minimizing fraud risk. Lead project teams in the development and maintenance of payment solutions ensuring accuracy and operat...

Join a team that's dedicated to delivering exceptional user experiences. As a key designer, you'll shape product areas from concept through launch, leveraging user insights and modern design tools to...

Lead the foundation of product marketing, driving positioning, messaging, and sales enablement for B2B software. Collaborate with cross-functional teams to craft compelling narratives and launch strat...

Transform organizational potential by leading a dynamic team of Program Managers to deliver complex technology programs and strategic initiatives that enhance operations and support national growth in...

Grow your career with a dynamic team, driving client partnerships and delivering innovative legal solutions while consulting on managed services across law firms and corporate legal departments...

Drive revenue growth by leading high-performing sales teams and executing strategic initiatives across multiple business segments, while fostering partnerships and optimizing sales performance to achi...