Director, Customer Experience Jobs in Cary, NC

Accelerate progress at a leading EdTech company by driving scalable Customer Success strategies for SMB and Schools segments. Lead teams, optimize models, and ensure customer engagement and retention...

Engage in strategic account management, leading teams to enhance customer relationships and achieve KPIs. Drive initiatives for operational efficiency, training, and departmental performance, fosterin...

Transform the patient journey by driving activation and retention strategies, ensuring seamless onboarding, timely care delivery, and sustained patient engagement. Own KPIs that impact growth, collabo...

Join an innovative team to lead full-stack developers, enhancing enterprise web applications in the automotive retail sector while driving technical excellence and coding standards for timely releases...

Champion your leadership skills by guiding a team of full-stack engineers to develop enterprise-grade web applications, enhance code quality, and foster a collaborative environment for continuous tech...

Discover exciting opportunities as you lead global product planning initiatives, developing strategic roadmaps and fostering stakeholder collaboration to enhance product offerings and market presence...

Lead the charge in shaping enterprise strategy by partnering with business unit leaders to translate high-level objectives into actionable plans, ensuring alignment with organizational priorities and...

Innovate and execute comprehensive event strategies, managing flagship conferences and internal gatherings with operational precision. Drive attendee engagement and brand loyalty through high-impact e...

Design and deliver AI-enhanced customer experiences, collaborating across teams to improve customer journeys. Utilize design thinking and AI tools to create intuitive digital interactions that drive e...

Drive operational excellence by leading a global team that harmonizes onshore and offshore resources. Foster cross-cultural collaboration, enhance performance standards, and ensure accountability acro...

Lead the charge in product management, driving innovation and customer value across market-leading software solutions, while managing a globally distributed team and collaborating across departments t...

Grow your career with us by defining and leading marketing strategies that enhance professional engagement, activation, and retention within a dynamic marketplace environment...

Join a team that drives innovative engineering solutions for clinical trials. Lead a talented organization, reshape technology strategy, and enhance operational efficiency while delivering impactful A...

Own and optimize the Gainsight platform to enhance customer experience through health scoring, playbooks, and actionable insights, collaborating across teams to ensure data-driven customer engagement...

Drive strategic communications initiatives that connect employees to business objectives and enhance engagement. Collaborate with leaders to promote organizational change, effective leadership communi...

Champion growth by leading a high-performing sales team focused on K-12 education, driving revenue and pipeline targets while engaging with key stakeholders and ensuring alignment with customer needs...

Join a team that drives impactful CRM and marketing tech strategies, enhancing advertiser growth through data-driven solutions, automation, and cross-functional collaboration while leading a high-perf...

Shape world-class consumer travel experiences by designing impactful, user-centered interfaces. Collaborate with product teams to create seamless designs while employing data-driven insights and AI to...

Lead the charge in developing strategic partnerships that drive service growth and maximize revenue. Cultivate enduring relationships with city and agency leaders while navigating complex contract neg...

Drive product strategy for financial management solutions, leveraging AI to transform processes and elevate outcomes. Lead a dynamic team to redefine accountability and deliver comprehensive value to...

Drive curriculum strategy to shape future skills in response to emerging tech trends. Collaborate cross-functionally to create innovative learning experiences that align with current market demands an...

Lead the enterprise strategy for content operations, enhancing scalability, compliance, and user experience. Drive continuous improvement, governance, and team leadership while ensuring alignment acro...

Join a team that's transforming customer support by driving AI-native operations and enhancing agent readiness. Lead cross-functional teams to elevate quality and coaching while aligning strategic goa...

Contribute to strategic partner success by leading a high-performing team, defining operational frameworks, and driving impactful performance initiatives for complex partner ecosystems to achieve reve...

Join our team to drive sales success across multiple senior living communities. Oversee and inspire regional sales teams while ensuring they meet marketing standards and exceed census goals within a r...