Director, Customer Experience Jobs in Calgary, AB

Transform customer operations into a growth engine by redesigning systems and processes to enhance experiences and drive engagement, retention, and revenue. Collaborate with teams to create operationa...

Lead the transformation of customer experience through strategic vision and execution. Drive impactful storytelling, measurable outcomes, and develop capabilities at scale within our global organizati...

Unlock your potential by designing and optimizing customer lifecycle campaigns. Lead cross-functional efforts to create seamless customer journeys, ensuring strategic messaging, effective segmentation...

Grow your career with a dynamic role that shapes digital strategies, deepens client relationships, and delivers transformative solutions for major telecom clients, all while leading high-performing te...

Lead the charge in delivering transformative digital strategies for top-tier clients, forming executive partnerships and developing market-ready products that foster innovation and drive revenue growt...

Create a seamless customer experience by defining and optimizing global processes. Engage with stakeholders and transform complex needs into actionable plans, ensuring intuitive and scalable solutions...

Lead the charge in revolutionizing our digital marketing technology stack. You'll own the product vision and execution, ensuring seamless integrations, data governance, and alignment with marketing an...

Lead fulfillment operations to ensure compliance and drive operational excellence. As a strategic leader, you'll build and mentor a high-performing team while innovating processes to support growth an...

Oversee the strategy and delivery of impactful customer and partner learning programs, ensuring alignment with product roadmaps and success metrics for effective adoption and implementation across glo...

Elevate your career by leading product strategy for Market Access solutions, transforming complex healthcare dynamics into actionable insights for clients. Partner with cross-functional teams to drive...

Join a pioneering team to build and lead innovative sales strategies that enhance customer engagement and drive growth through a blend of self-serve segmentation and sales assistance, leveraging data...

Shape the future of DTC ecommerce by driving growth through strategy and innovation across Shopify and TikTok Shop, aiming for $20M+ in annual revenue while leading a dynamic team focused on results a...

Accelerate success at a dynamic remote-first company, engaging with teams to drive innovation. Leverage your skills in a collaborative environment, contributing to diverse projects and enhancing custo...

Drive the Customer Insights product area by transforming data into actionable narratives. Collaborate across teams to build user-facing experiences while pioneering AI-native insights that enhance ent...

Empower clients to innovate by driving AI transformation in digital CX strategies, merging technology with strategy to create impactful business outcomes in contact center operations...

Lead the charge in delivering exceptional customer experiences by coaching and developing a high-performing team in a fast-paced contact center. Foster a positive environment while resolving customer...

Grow your career with a strategic leader in luxury hospitality, overseeing Rooms Operations across multiple departments, developing and executing operational strategies to ensure guest satisfaction an...

Elevate operational excellence within Rooms Operations by driving strategies, ensuring top-tier service, maximizing financial performance, and leading a talented team to achieve brand goals while enha...

Elevate the financial journey for New Canadians by developing and growing a thriving community. Drive engagement and advocacy through culturally relevant education, partnerships, and programs that emp...

Transform B2B enterprise product marketing by driving go-to-market strategies, executing dynamic campaigns, and leading a high-performing team to elevate Instacart's market presence and success in the...

Drive AI innovation as you collaborate with product teams to craft high-impact solutions. Leverage your expertise to translate market needs into actionable strategies, guiding products from conception...

The Principal Architect at TTEC Digital will engineer and design complex Contact Center applications, serving as a subject matter expert in technology impacts on business. This role involves leading t...

Shape the future of customer growth by leading strategic initiatives that drive net-new client acquisition, optimize conversion rates, and enhance overall funnel performance across multiple growth cha...

Make your mark at a transformative organization by driving change, enhancing leadership development, and improving workforce experience while collaborating with senior leaders to align talent strategi...

Champion sales strategy by leading high-performing remote teams to achieve revenue goals, manage client relations, and optimize performance across a diverse portfolio of hotels. Drive accountability a...