Director, Customer Experience Jobs in Burlington, ON

Innovate your career by leading CX strategy initiatives that create impactful, human-centric brand experiences. Collaborate with cross-functional teams and executive stakeholders to drive transformati...

Join us to lead and enhance customer experience strategy, driving business transformation through innovative and human-centered solutions. Collaborate with clients and interdisciplinary teams to achie...

Lead the charge in enhancing customer experience strategies, overseeing contact center operations and digital solutions to optimize service delivery, drive customer satisfaction, and implement innovat...

Transform the landscape of enterprise CXM by leading product strategy for a pivotal portfolio, balancing modernization and customer needs while ensuring compliance and driving successful migrations to...

Elevate client experiences by leading digital platform solutions, overseeing technical teams, and ensuring high-quality delivery across various engagements while driving innovation in analytics, DAM...

Champion strategic client relationships by leading account vision, driving growth, and fostering high-performing teams. Shape long-term strategies and connect client priorities with commercial success...

Lead enterprise-wide process optimization by establishing a Centre of Excellence. Drive cost reduction, enhance customer and employee experiences, and implement automation strategies for scalable grow...

Drive transformative change in Business Banking by enhancing the digital onboarding and servicing journey. Collaborate with cross-functional teams to elevate client experiences and achieve strategic b...

Deliver strategic leadership to enhance resident-centered programs and initiatives across the Long-Term Care Division, fostering a top-quality resident experience while working collaboratively with va...

Unlock the potential of travel partnerships by leading strategy, optimizing operations, and enhancing agent engagement to drive growth and revenue in a dynamic, collaborative environment...

Champion customer growth by developing innovative strategies that enhance acquisition, retention, and loyalty across diverse channels while driving key performance indicators for sustained revenue suc...

Accelerate progress at our organization by designing and optimizing end-to-end GTM workflows. Collaborate across functions to ensure effective processes enable success throughout the customer lifecycl...

Deliver integrated marketing campaigns while fostering strong client relationships and leading cross-functional teams. As a strategic advisor, you'll guide program development to achieve business goal...

Unlock potential by redefining the content marketing strategy for an AI-first e-commerce platform, enhancing customer engagement and establishing brand authority across multiple channels while oversee...

Unlock your potential as a senior leader driving integrated marketing initiatives. Oversee client relationships and project delivery while collaborating with cross-functional teams to elevate brand pe...

Unlock potential by leading client account management and digital strategy. Collaborate with cross-functional teams to achieve KPIs, enhance client relationships, and drive profitable growth while ove...

Transform the client experience by leading innovative programs and service design initiatives. Drive cross-functional collaboration to enhance program impact and ensure alignment with organizational g...

Join a team that's redefining industry communication by leading client-focused PR strategies, fostering relationships, and inspiring innovative campaigns that resonate across media and influence. Your...

Shape the future of content strategy by leading enterprise programs that integrate design, AI, and digital transformation to drive measurable impact while ensuring relevancy and governance across all...

Pioneer personalization excellence as you lead complex product strategies and enhance marketing technology capabilities while aligning teams and ensuring optimal client experiences across dynamic envi...

Join a team that's defining market strategies and elevating procurement narratives. You will lead product marketing efforts, guide a team, and leverage data-driven insights to drive impactful messagin...

Unlock potential by leading customer experience and operations in travel, driving service quality, risk management, and team performance while enhancing automation and collaboration in a growing luxur...

Grow with us to lead and inspire a team in enhancing customer experiences in personal insurance. You'll manage operations, foster collaboration, and drive growth while ensuring high-quality service an...

Unlock customer insights by leading transformative research initiatives. Collaborate with diverse stakeholders to enhance end-to-end customer experiences, ensuring data-driven decisions that align wit...

Champion customer experience excellence by leading cross-functional teams to define, govern, and measure customer satisfaction strategies that enhance engagement and drive business outcomes...