Director, Customer Experience Jobs in Brooklyn, NY

Grow customer success strategies by leading a team of CSMs, enhancing satisfaction, retention, and expansion. Collaborate across departments to align objectives while driving performance and process i...

Innovate market insights for core consumer segments, driving brand growth by uncovering deep insights and developing strategic initiatives that enhance our competitive advantage in the personal care s...

Drive compliance excellence across the Americas, translating global standards into regional practices, while leading a small team to support insurance, regulatory, and operational initiatives across d...

Drive growth and market adoption of specialty beauty products by developing comprehensive sales strategies, managing key accounts, and fostering strong client relationships. Collaborate cross-function...

Join a team that drives innovation in product management by shaping a pivotal infrastructure. Collaborate across functions to create impactful customer experiences and leverage data insights for a sea...

Champion world-class client consultation and support, fostering strong relationships with high-touch clientele and designers. Gain visibility within a dynamic luxury brand, developing product expertis...

Champion client success by leading a global team to enhance relationships, drive retention and innovations in client experience across diverse recurring revenue accounts...

Join a team that's leading the charge in cloud migration initiatives through agile methodologies. Collaborate cross-functionally to drive successful end-to-end projects, ensure compliance, and mentor...

Innovate across agile Scrum/Kanban teams for seamless cloud migration. Drive program increment planning, enhance communication, and support hybrid architecture initiatives that empower engineering exc...

Help us drive business growth by acquiring new accounts and expanding client relationships in the audience data ecosystem. Collaborate with teams to deliver tailored solutions while meeting revenue ta...

Lead the charge in elevating quality performance across regions, driving continuous improvement initiatives, and influencing change. Collaborate with cross-functional teams to ensure the execution of...

Empower our marketing strategy by leading a cross-portfolio effort to define market narratives, shape go-to-market strategies, and ensure cohesive alignment across teams to drive growth and adoption f...

Explore your leadership potential by driving partnerships and growing creator relationships in the podcast ecosystem. Manage a dynamic team, craft innovative strategies, and influence revenue growth i...

Shape the future of healthcare by driving internal strategy narratives and enabling impactful communications within a dynamic team, ensuring alignment across Johnson & Johnson's Data Science & Digital...

Lead the strategy and execution of global enablement programs, ensuring Sales and Customer Success teams are equipped to meet business priorities effectively, with a focus on scalability, consistency...

Champion operational excellence by leading the product support team. Ensure outstanding service delivery, streamline support processes, and advocate for customer needs while collaborating with enginee...

Accelerate AI-driven contact center enhancements, leading delivery and sales efforts. Drive strategy, implementation, and measurable outcomes, collaborating with teams to realize AI potential and tran...

Lead the charge in developing innovative recruitment strategies to attract diverse talent for career and investment programs, while managing a dynamic team and collaborating with partners to meet prog...

Lead the charge in building strong senior-level client relationships and ensure client satisfaction and retention. Drive marketing initiatives and identify growth opportunities while managing risks an...

Transform client relationships by leading innovative strategies, driving retention, and managing risks while coordinating integrated marketing plans to deliver exceptional results for clients and agen...

Join our innovative team to shape impactful customer experiences through advanced product management, leveraging AI and engineering to optimize user interactions across digital platforms. Contribute t...

Manage design-build construction projects, ensuring compliance and quality. Collaborate with diverse teams to oversee progress and resolve issues while maintaining documentation and safety standards f...

Drive seamless client experiences by managing accounts, leading teams, and delivering strategic insights. Cultivate strong client relationships while overseeing campaign execution and ensuring high-qu...

Manage production processes and supplier relationships, ensuring timely execution and quality standards. Collaborate cross-functionally to streamline workflows and improve operational efficiency while...

Drive the healthcare industry's future by leading strategic engagements, advising C-suites, and delivering impactful outcomes. Utilize your extensive consulting experience to shape innovative growth m...