Director, Customer Experience Jobs in Boston, MA

Unlock potential by owning executive-level client relationships, driving integrated strategies, and leading action-oriented touchpoints that translate insights into measurable outcomes while championi...

Lead the charge in market research and insights, turning data into actionable strategies that align with business priorities. Collaborate across teams to enhance research quality and stakeholder engag...

Lead the charge in expanding key account engagements and driving AI transformation. Collaborate with CXOs to achieve double-digit growth, while reinforcing Nagarro as a strategic partner. Make an impa...

Unlock your potential by managing key partner relationships in the CTV and programmatic advertising landscape, driving revenue growth through strategic initiatives and collaboration while fostering an...

Drive strategic new logo acquisition across the East region, leading a team of sellers to close complex enterprise deals. Collaborate cross-functionally to enhance market reach and deliver tailored so...

Lead the charge in developing audience-first media strategies for healthcare clients, guiding integrated planning and investment strategies to achieve impactful business outcomes while fostering team...

Drive strategic sales initiatives and foster partnerships, focusing on mid-sized and enterprise clients in the Salesforce ecosystem. Manage lead acquisition, sales process, and collaborate with teams...

Empower a customer-centric culture by leading the design and execution of an innovative customer experience program. Collaborate across functions to achieve measurable improvements and drive organizat...

Oversee the entire customer journey, ensuring retention and expansion through strategic leadership, empowering teams, and instituting systems for effective and scalable operations...

Shape the future of digital client experiences by defining strategies, collaborating across teams, and enhancing institutional services to deliver seamless client journeys and integrated solutions tha...

Drive impactful field marketing strategies that maximize revenue through events, aligning teams to achieve aggressive pipeline goals in a dynamic B2B enterprise environment. Oversee execution from pla...

Drive customer retention and expansion by leading regional account management, optimizing strategies with AI insights, and ensuring compliance while building and mentoring high-performing teams to del...

Champion a vibrant People function in this hands-on role focusing on HR operations, compliance, and employee engagement within a high-growth technology environment. Lead initiatives that drive structu...

Join us to lead and enhance client engagement strategies, driving operational excellence and fostering loyalty in a fast-paced environment focused on measurable value and client success across multipl...

Champion strategic resourcing by analyzing data and leading staffing initiatives. Drive operational efficiency, manage complex workforce demands, and enhance financial performance while fostering grow...

Support strategic workforce planning and resource allocation to enhance operational efficiency. Collaborate with senior leadership to resolve staffing challenges and optimize financial performance thr...

Shape the future of global deal strategies by leading a high-impact team focused on streamlining sales processes, enhancing quote-to-cash efficiency, and driving continuous improvement in complex comm...

Champion the transformation of customer engagement by leading a high-performing Customer Success team. Drive strategic initiatives to enhance customer retention through innovative, digital-first pract...

Engage as a key leader overseeing a major enterprise SaaS program, ensuring alignment across multi-workstream teams, and building strong relationships with strategic stakeholders for successful implem...

Join a team that drives operational excellence across U.S. Field Operations. Lead critical initiatives in commercial planning and execution, enhancing HCP and patient outcomes through collaboration an...

Reimagine product ownership as you lead strategic initiatives in a dynamic team environment. Leverage your technical acumen and collaborative skills to drive client success and deliver innovative solu...

Unlock the potential of supply chains by leading transformation initiatives that enhance operational performance, resilience, and strategic alignment within diverse organizations while driving measura...

Design and lead comprehensive revenue enablement programs, collaborating with Sales and RevOps to ensure impactful training and resources that drive pipeline success and sales performance throughout t...

Join a team that's revolutionizing customer experience with AI-driven insights. You'll lead the design and execution of innovative listening programs to enhance customer engagement and drive organizat...

Tackle market insights and analytics to shape a customer-centric strategy. Collaborate with cross-functional teams to develop effective Voice of Customer initiatives, leveraging advanced analytics to...