Director, Customer Experience Jobs in Boston, MA

Lead the charge in driving account growth for key clients, leveraging AI expertise to shape conversations with CXOs. Expand engagement depth while achieving aggressive revenue targets and enhancing cl...

Elevate your career by driving key account growth and establishing strategic AI partnerships, while expanding client relationships and achieving ambitious revenue targets through collaborative efforts...

Join a team that's shaping the future of automation by managing large-scale projects and a talented team. Drive results with strategic leadership and ensure exceptional delivery across diverse custome...

Join a team that's pivotal in optimizing deal structuring and execution. This role partners with Sales and Renewals to enhance revenue and minimize churn, ensuring solutions are mutually beneficial an...

Accelerate growth as a strategic leader in B2B telehealth, owning the commercial engine for new business acquisition, customer retention, and revenue operations, while driving scalable commercializati...

Accelerate growth by delivering impactful brand strategies and consulting solutions while establishing strong client relationships in a dynamic, collaborative environment that fosters innovation and e...

Innovate sales strategies to drive growth in service sectors across AMER. Engage executives, develop key relationships, and leverage your expertise to turn prospects into revenue while maximizing exis...

Create and execute a strategic roadmap for data products that drive client value and revenue. Lead product lifecycle from concept to commercialization, while building a team and leveraging cross-funct...

Tackle media strategy and planning for healthcare clients. Lead a team, innovate omnichannel solutions, and drive measurable outcomes. Partner with stakeholders to elevate audience-first approaches an...

Elevate customer engagement through strategic lifecycle marketing that drives product usage and revenue growth in an API-first environment by leveraging data insights and cross-functional collaboratio...

Help us champion compliance by enhancing our regulatory frameworks and operational integrity. Collaborate with cross-functional teams to ensure adherence to standards, mitigate risks, and prepare for...

Transform compliance practices by driving operational excellence and ensuring regulatory adherence in a dynamic pharmacy environment. Collaborate cross-functionally to reinforce standards, assess risk...

Lead the charge in forming strategic partnerships within healthcare, enhancing client success through data-driven insights and operational excellence. Drive retention and growth while ensuring unparal...

Advance growth and retention for strategic enterprise clients by leading complex expansions and renewals. Foster deep relationships with stakeholders to align solutions with critical initiatives and d...

Join a team that's redefining product marketing in a high-growth AI-centric environment. Lead strategic initiatives, own key messaging, and shape impactful marketing efforts that engage shop owners an...

Innovate user experiences by designing interactive, data-driven prototypes that showcase digital solutions, bridging gaps among product management, engineering, and client engagement for impactful pre...

Shape the future of corporate travel technology through strategic leadership, driving innovation and operational excellence while managing product integration efforts to enhance customer and advisor e...

Transform the employee technology experience by leading a modern Digital Workplace team focused on proactive, AI-driven service solutions that enhance user satisfaction and operational efficiency...

Elevate your career by leading underwriting performance strategies for a top Fortune 20 company. Drive insights and optimization while fostering relationships ensure competitive claims experience and...

Champion a data-driven Customer Success program that enhances retention, proactively identifies risks, and efficiently engages a diverse customer base through innovative workflows and analytics. Lead...

Lead and inspire teams to drive innovative marketing strategies in healthcare, ensuring client satisfaction and operational excellence while building strong client relationships in a fast-paced and ev...

Join us to shape the future of AI-driven marketing platforms. In this high-impact role, you'll oversee product strategies, lead teams through innovation, and champion customer value in a fast-paced, d...

Pioneer industry standards in digital identity and security. Lead strategic engagement and influence across key ecosystems. Collaborate with teams to drive innovation and ensure compliance with emergi...

Lead the New Business Experience team, driving product strategy and execution from marketing handoff to policy bind. Collaborate with executives to create AI-native solutions and ensure exceptional cu...

Lead product marketing strategy and execution, driving growth in data-driven solutions across media and entertainment, from market insights to product launches, ensuring alignment with sales and custo...