Director, Customer Experience Jobs in Baltimore, MD

Architect a dynamic commercial strategy to scale and evolve operations, driving growth beyond $1B. Design governance frameworks and oversee execution of compensation, enablement, and systems integrati...

Champion the future of demand generation by leading a multi-million-dollar strategy that transforms AI-driven marketing into measurable revenue outcomes while fostering a high-performing team in a ful...

Join a team that's passionate about payroll excellence! Oversee full-cycle payroll for a diverse U.S. workforce, ensuring compliance, accuracy, and operational efficiency while driving continuous impr...

Champion the development and execution of mid-market customer experience products. Drive innovative solutions by collaborating with customers and teams to enhance functionalities that address evolving...

Transform product management with a focus on compliance and scalability. Drive vision, align cross-functional teams, and lead a high-performing group to deliver innovative solutions that strengthen op...

Lead the charge in shaping HR strategies for corporate functions, advising C-suite executives to enhance leadership effectiveness, drive organizational performance, and align workforce planning with e...

Lead the charge in developing and executing the Enterprise Builder program, driving targeted ABM strategies, and ensuring pipeline growth through strategic executive engagement and comprehensive accou...

Join us to lead a high-performing team of Client Success Managers, empowering client relationships and driving service excellence. This role blends strategic oversight and operational management to en...

Join as a Senior Director, Event Production, leading a team to create seamless, unforgettable events for healthcare professionals. Drive strategic problem solving and ground leadership, ensuring every...

Engage in a transformative role where you enhance patient experiences through research, design, and collaboration, ensuring their voices influence clinical and product decisions while improving overal...

Drive company-wide execution as a strategic thought partner. Work cross-functionally to enhance collaboration, build operational systems, and transform complex data into actionable insights, ensuring...

Shape the future of business development by managing comprehensive capture strategies, leading teams to secure federal contracts, and driving revenue through innovative solutions and strategic partner...

Partner with us to define and execute a strategic vision for internal tools and AI, optimizing operational workflows and enhancing efficiencies across the organization through expert product managemen...

Champion the evolution of our adtech solutions, driving value through strategic relationships and seamless campaign execution, while leveraging innovation to enhance user experience for clients and pa...

Lead multiple technology projects, ensuring on-time, within-budget delivery while maintaining high customer satisfaction and effective team collaboration throughout the project lifecycle...

Champion a transformative demand engine by architecting integrated marketing systems. Lead diverse teams to optimize GTM strategies, engage channel partners, and ensure seamless regional execution whi...

Join a team that's at the forefront of financial technology innovation, leading strategy and execution for a critical product suite. Empower trade professionals by developing impactful payments and fi...

Elevate customer success by leading a Sales Engineering team focused on driving revenue through technical excellence, strategic engagement, and cross-functional collaboration in complex sales environm...

Transform client relationships by managing a diverse portfolio of health plans, ensuring exceptional service delivery, and driving strategic outcomes that generate value and demonstrate key metrics. E...

Drive client relationships through strategic marketing initiatives, overseeing client advocacy and co-marketing efforts. Lead a small team, enhance brand visibility at industry events, and collaborate...

Transform demand generation through strategic vision and hands-on execution. Lead programs and team to drive revenue growth, build multi-channel strategies, and optimize pipeline contributions while m...

Elevate the HR partnership model in a dynamic healthcare setting by guiding strategic workforce decisions, fostering executive relationships, and ensuring alignment with growth initiatives for optimal...

Lead workforce transformation and strategy, aligning talent with emerging AI technologies. Drive change in operating models, team design, and skills, while enhancing organizational effectiveness acros...

Manage operational excellence and customer satisfaction in scaling AirDial implementations, overseeing complex deployments and global support. Drive innovation through AI-driven tools, establishing hi...

Accelerate progress at our Workday Healthcare practice by acquiring new clients and expanding accounts. Drive sales goals by leveraging expertise in Workday SaaS solutions, optimizing client relations...