Director, Customer Experience Jobs in Austin, TX

Champion a vibrant People function in this hands-on role focusing on HR operations, compliance, and employee engagement within a high-growth technology environment. Lead initiatives that drive structu...

Drive strategic direction for the Inside Enterprise Account Management team, ensuring revenue growth, customer retention, and satisfaction. Lead and develop managers to enhance sales execution and dee...

Join us to lead and enhance client engagement strategies, driving operational excellence and fostering loyalty in a fast-paced environment focused on measurable value and client success across multipl...

Champion strategic resourcing by analyzing data and leading staffing initiatives. Drive operational efficiency, manage complex workforce demands, and enhance financial performance while fostering grow...

Drive the strategic vision for our Global Desk customer segmentation. Lead and mentor the North America Customer Success team, ensuring proactive engagement and high retention while collaborating acro...

Shape the future of global deal strategies by leading a high-impact team focused on streamlining sales processes, enhancing quote-to-cash efficiency, and driving continuous improvement in complex comm...

Grow your career with an opportunity to lead client management and drive revenue retention. Build trusted client relationships while overseeing upsell strategies and leading a high-performing team to...

Drive client success by leading renewals, upsells, and client engagement strategies. Shape enterprise relationships and empower a high-performing team to achieve measurable business growth through str...

Engage as a key leader overseeing a major enterprise SaaS program, ensuring alignment across multi-workstream teams, and building strong relationships with strategic stakeholders for successful implem...

Design and lead comprehensive revenue enablement programs, collaborating with Sales and RevOps to ensure impactful training and resources that drive pipeline success and sales performance throughout t...

Join a team that's revolutionizing customer experience with AI-driven insights. You'll lead the design and execution of innovative listening programs to enhance customer engagement and drive organizat...

Tackle market insights and analytics to shape a customer-centric strategy. Collaborate with cross-functional teams to develop effective Voice of Customer initiatives, leveraging advanced analytics to...

Transform customer support solutions by analyzing needs, unlocking value, and implementing strategic initiatives that enhance client relationships and organizational effectiveness while fostering inno...

Join a dynamic team as you manage client invoicing, collections, and performance metrics. Utilize your strong communication and organizational skills to enhance workflow efficiency and foster client r...

Champion a product team by leading innovative AI-driven development. Inspire growth, accountability, and collaboration with cross-functional partners while enhancing client experiences and fostering a...

Shape product marketing strategy for Cisco IQ by integrating market insights, driving GTM execution, and establishing enablement excellence across the organization...

Drive innovative customer solutions by leading a dynamic team to enhance fiber deployment and customer satisfaction across multiple states, while managing significant investments and fostering cross-f...

Partner with us to elevate digital experiences by leading a dynamic team delivering secure, user-centric web services. Drive modernization efforts using emerging technologies and ensure compliance wit...

Lead the charge in optimizing customer success with Synapse applications. Collaborate across teams to elevate user experience and drive business outcomes for strategic enterprise imaging clients in yo...

Drive enterprise sales strategy and execution, leading a high-performing team to engage Fortune 500 clients through consultative, value-driven partnerships, navigating complex sales cycles and achievi...

Join a team that's reshaping the future of AI by ensuring operational excellence across product and engineering. Lead cross-team initiatives, streamline processes, and foster alignment as you build fo...

Unlock potential by leading a dynamic Customer Success team focused on driving value and growth for strategic enterprise clients. Foster partnerships and ensure high-quality engagement to enhance cust...

Join a dynamic team to shape Gummicube's marketing strategy, leading a diverse group to drive growth and brand awareness through innovative programs, digital marketing, and strategic partnerships acro...

Explore a leadership role guiding Product and Experience Marketing, driving strategy and execution to enhance homeowner and professional experiences while fostering a high-performing team in a dynamic...

Drive operational strategy and excellence in event execution, ensuring efficient delivery of flagship experiences while collaborating cross-functionally with diverse teams. Lead the evolution of scala...