Director, Customer Experience Jobs in Austin, TX

Tackle media strategy and planning for healthcare clients. Lead a team, innovate omnichannel solutions, and drive measurable outcomes. Partner with stakeholders to elevate audience-first approaches an...

Elevate customer engagement through strategic lifecycle marketing that drives product usage and revenue growth in an API-first environment by leveraging data insights and cross-functional collaboratio...

Help us champion compliance by enhancing our regulatory frameworks and operational integrity. Collaborate with cross-functional teams to ensure adherence to standards, mitigate risks, and prepare for...

Transform compliance practices by driving operational excellence and ensuring regulatory adherence in a dynamic pharmacy environment. Collaborate cross-functionally to reinforce standards, assess risk...

Lead the charge in forming strategic partnerships within healthcare, enhancing client success through data-driven insights and operational excellence. Drive retention and growth while ensuring unparal...

Advance growth and retention for strategic enterprise clients by leading complex expansions and renewals. Foster deep relationships with stakeholders to align solutions with critical initiatives and d...

Join a team that's redefining product marketing in a high-growth AI-centric environment. Lead strategic initiatives, own key messaging, and shape impactful marketing efforts that engage shop owners an...

Shape the future of corporate travel technology through strategic leadership, driving innovation and operational excellence while managing product integration efforts to enhance customer and advisor e...

Empower our team as you define and lead research strategies for partner tools, combining hands-on execution with visionary leadership to influence business decisions and drive exceptional partner expe...

Elevate your career by leading underwriting performance strategies for a top Fortune 20 company. Drive insights and optimization while fostering relationships ensure competitive claims experience and...

Champion a data-driven Customer Success program that enhances retention, proactively identifies risks, and efficiently engages a diverse customer base through innovative workflows and analytics. Lead...

Lead the global Customer Success operations strategy by analyzing renewal health, modeling retention risks, and enhancing post-sales processes while managing a skilled team across diverse regions for...

Join us to shape the future of AI-driven marketing platforms. In this high-impact role, you'll oversee product strategies, lead teams through innovation, and champion customer value in a fast-paced, d...

Pioneer industry standards in digital identity and security. Lead strategic engagement and influence across key ecosystems. Collaborate with teams to drive innovation and ensure compliance with emergi...

Champion transformative executive and internal communications strategies that shape leadership narratives and enhance employee engagement across diverse channels for maximum alignment and trust within...

Lead the New Business Experience team, driving product strategy and execution from marketing handoff to policy bind. Collaborate with executives to create AI-native solutions and ensure exceptional cu...

Lead product marketing strategy and execution, driving growth in data-driven solutions across media and entertainment, from market insights to product launches, ensuring alignment with sales and custo...

Join a dynamic team to enhance client experiences through effective system design, leveraging Salesforce and Zoom solutions. Drive operational excellence by optimizing workflows and collaborating with...

Join our team to transform customer support in the automotive marketplace! You'll lead a dynamic team to foster relationships and enhance operational workflows using innovative AI tools for improved c...

Shape the future of customer support in the automotive marketplace! Leverage your SaaS expertise to optimize operations, drive AI innovations, and enhance enterprise relationships for improved service...

Join a growing Activation team to lead impactful social media strategies for healthcare clients, driving execution across organic, paid, and influencer programs while fostering client partnerships and...

Lead the charge in developing and executing engineering strategy, managing high-performing teams, and enhancing customer-facing applications while driving technology modernization and operational exce...

Join a team that's at the forefront of innovative Email & SMS Marketing, leading client strategies, optimizing campaigns, and fostering team development, while driving insightful, data-driven decision...

Lead the strategy and execution of enterprise applications and data management. Own product roadmaps, ensure system efficiency, and build a high-performing team while driving innovation through AI and...

Join a team that's building a transformative training program that empowers operators with essential skills, driving customer satisfaction, and adoption in the rapidly evolving construction technology...