Director, Customer Experience Jobs in Austin, TX

Drive customer success by leading global teams, improving retention, and enhancing product utilization, ensuring a seamless experience across diverse regions and platforms while driving operational ex...

Lead the charge in operationalizing new content experiences for millions, managing multidisciplinary teams in a fast-paced environment. Drive innovation, optimize workflows, and enhance global launch...

Join us to lead customer success initiatives that drive measurable growth, retention, and satisfaction for our digital retail dealer clients. You'll strategize, advocate, and enhance the customer expe...

Transform customer support by leading a 150+ global team, deploying AI agents, and building a world-class service model. Drive proactive engagement, develop innovative strategies, and serve as the voi...

Join a team that's driving growth by identifying key opportunities and leading cross-functional initiatives across Marketing, Product, Sales, and Engineering, ensuring teams execute with clarity to ma...

Transform customer engagement through strategic leadership in semiconductor programs. Oversee end-to-end management, ensuring timely deliverables and alignment across teams while fostering strong part...

Champion a unified customer engagement strategy, enhancing HCP and KOL experiences across therapeutic communities to create a seamless, impactful journey that meets enterprise objectives and drives su...

Drive the digital product strategy for consumer channels, enhancing user experiences from discovery to service. Lead a high-performing product team, leveraging data and AI to optimize journeys and sol...

Lead strategic data partnerships to enhance collaboration and decision-making across commercial teams. Drive governance, compliance, and innovative data integration with a focus on maximizing value fr...

Lead a global workforce management strategy to enhance operational resilience and service excellence. Collaborate across multiple regions, shaping capabilities and processes to drive productivity and...

Join a team that's redefining digital experiences by leading organic growth and website optimization initiatives across multiple business units, focusing on strategy, execution, and cross-functional c...

Elevate your career by overseeing strategy and execution across commerce media and marketplace dynamics. As a key leader, you'll drive excellence, manage client relationships, and collaborate cross-fu...

Engage with a global design team to elevate and transform product user experiences. Shape design strategy focused on AI empowerment, operational scalability, and leadership development to ensure intui...

Advance global compensation strategies to enhance talent acquisition, retention, and equity. Partner with leaders across functions to leverage data-driven insights, optimize compensation programs, and...

Join a team that's driving the strategy and execution of global compensation programs to support competitive pay decisions, enhance talent retention, and optimize compensation practices across the org...

Shape the future of global compensation strategies by driving analytics, policy governance, and scalable operations. Collaborate cross-functionally to enable competitive pay, enhance talent retention...

Drive product marketing strategies and operations at a critical growth phase. Lead a team to define market narratives and align cross-functional initiatives, ensuring impactful launches that enhance s...

Lead strategic client relationships by developing integrated multi-channel plans. Elevate stakeholder engagement through actionable insights and measurable outcomes while fostering team growth and mai...

Lead the strategic direction and execution of Intelligent Document Processing and TotalAgility, driving significant product growth, customer engagement, and market positioning through innovative AI so...

Grow your career with an innovative role leading retention marketing strategies that enhance customer journeys. Drive high-touch engagement for key accounts while developing automated solutions for br...

Join a team that's shaping the future of automation by managing large-scale projects and a talented team. Drive results with strategic leadership and ensure exceptional delivery across diverse custome...

Join a team that's pivotal in optimizing deal structuring and execution. This role partners with Sales and Renewals to enhance revenue and minimize churn, ensuring solutions are mutually beneficial an...

Accelerate growth as a strategic leader in B2B telehealth, owning the commercial engine for new business acquisition, customer retention, and revenue operations, while driving scalable commercializati...

Innovate sales strategies to drive growth in service sectors across AMER. Engage executives, develop key relationships, and leverage your expertise to turn prospects into revenue while maximizing exis...

Create and execute a strategic roadmap for data products that drive client value and revenue. Lead product lifecycle from concept to commercialization, while building a team and leveraging cross-funct...