Director, Customer Experience Jobs in Atlanta, GA

Lead the charge in managing a dynamic team of program managers, ensuring high-level client retention, quality service delivery, and strategic expansion efforts to optimize client relationships and dri...

Lead the charge in driving growth marketing strategies across segments, crafting integrated campaigns and events. Ensure alignment with business goals while managing a talented multidisciplinary team...

Seek to innovate product engineering for a transportation management software portfolio. Lead teams, set technical direction, and collaborate with product teams to enhance customer experience and driv...

Optimize educational frameworks by leading customer training initiatives, creating engaging certifications, and directly crafting content that enhances learning and compliance in a collaborative envir...

Oversee cross-functional programs and security metrics for risk coordination, ensuring clarity and prioritization of security initiatives within the Financial Services and Data unit. Engage with leade...

Lead the charge in global brand design and guest experience strategy, driving initiatives to optimize brand performance and enhance franchisee ROI through collaboration and innovation across multiple...

Champion innovative product strategies and lead BRS initiatives, collaborating with cross-functional teams to enhance bankruptcy risk solutions. Drive market adoption and deliver data-driven insights...

Pioneer a transformative Lifecycle marketing strategy to enhance customer engagement and conversion at all stages. Drive growth using data-driven insights and AI to create personalized experiences whi...

Lead the charge in enterprise sales within the Life, Annuities & Health sector, driving growth through strategic customer relationships and complex software sales. Own the full sales cycle from prospe...

Champion clinician engagement to enhance relationships, trust, and data quality. Oversee strategic partnerships and drive insights from clinician perspectives to shape organization-wide initiatives an...

Engage with a talented team to enhance customer success strategies, driving retention and growth in a dynamic environment. Shape customer relationships and lead initiatives that maximize value through...

Lead the charge in redefining Total Rewards strategy, enhancing compensation, equity, and benefits to attract and retain top talent while anticipating workforce shifts driven by AI and market trends...

Shape a robust Identity & Access Management strategy, ensuring seamless operations and alignment with business goals while developing top-tier talent and fostering strong organizational relationships...

Transform IAM strategies to ensure robust identity protection and compliance. Lead a team to oversee access management, risk governance, and security policy development while aligning operations with...

Shape the future of customer engagement by defining strategic themes and insights for executive councils, fostering meaningful dialogues, and partnering with leaders across marketing and product teams...

Champion strategic dialogue by leading executive customer council programs, partnering with cross-functional teams to drive actionable insights, and enhancing customer experiences through tailored eng...

Lead enterprise Identity Security, modernizing access operations and governance while ensuring compliance across diverse platforms to mitigate identity risks and enhance security capabilities...

Unlock potential by leading product strategy for data collection solutions, driving innovation and measurable impact through cross-functional collaboration. Shape and execute a roadmap to transform cu...

Drive impactful change by optimizing product operations through collaborative process design, ensuring alignment and efficiency while fostering innovation and simplification across complex product tea...

Join a team that's shaping innovative experiential solutions while leading client services. Oversee project delivery from concept to execution, nurture client relationships, and scale talent in a dyna...

Shape the future of Shared Services by leading program development and stakeholder engagement across global networks, ensuring operational excellence and alignment with business objectives...

Lead the charge in defining and executing enterprise data strategy, unifying diverse data layers to support AI-driven product features and governance, while driving collaboration across teams to enhan...

Manage and enhance user experience by crafting compelling UX writing and design standards. Collaborate with product teams to transform complex ideas into clear narratives, ensuring quality and effecti...

Lead the charge in enhancing outsourced Member Experience operations while developing senior leaders and streamlining workflows. Collaborate across teams to drive accountability, improve care quality...

Take ownership of product strategy and execution by driving innovative development, informed by market insights and customer feedback, to create competitive health product offerings that align with bu...