Director, Customer Experience Jobs in Albany, NY

Lead the charge in transforming contract data into actionable intelligence, enhancing AI-driven product features, and collaborating with cross-functional teams to elevate customer value and experience...

Champion delivery excellence across multiple programs to drive client satisfaction and operational efficiency. Collaborate with teams to standardize processes, enhance solution offerings, and support...

Drive growth by leveraging AI solutions and building strong relationships with existing clients, enhancing their experience with innovative automation strategies. Collaborate as a consultative partner...

Innovate strategic solutions to enhance member engagement through loyalty programs. Lead cross-functional teams, analyze market trends, and develop data-driven strategies to drive health outcomes and...

Collaborate to oversee delivery execution across diverse programs, ensuring quality outcomes and client satisfaction. Drive innovation and create reusable assets to standardize processes, enhancing sp...

The Medical Director will oversee the Community Based Outpatient Clinic (CBOC) and provide comprehensive outpatient primary medical services to veterans. This role includes supervising clinical staff...

Shape the future of commercial legal strategy by leading a transformative legal function, supporting AI integration, and driving innovative processes in a dynamic, growth-focused environment...

Unlock new growth avenues by spearheading strategic sales in the App Marketing and AI sector. Shape innovative client relationships, leverage industry insights, and drive revenue for cutting-edge mobi...

Join a dynamic team dedicated to enhancing patient journeys through tailored support, operational excellence, and strategic collaboration with healthcare providers and payors to ensure seamless care a...

Transform account management by owning high-value client relationships, guiding strategies for growth, and optimizing customer health insights across segments. Engage collaboratively with cross-functi...

Champion transformative projects that enhance performance metrics and client experiences. Collaborate with diverse teams on data-driven solutions, guiding engagements to address complex operational ch...

Advance product-led growth by driving acquisition and conversion strategies. Collaborate with cross-functional teams to optimize user experience, enhance SEO tactics, and deliver measurable impact thr...

Join our team to architect innovative sales strategies across a defined territory, fostering trusted relationships with key stakeholders as you drive solutions in musculoskeletal care for large employ...

Redefine financial planning with leadership in Workday Adaptive Planning implementations. Collaborate across teams to enhance reporting, optimize processes, and drive enterprise performance management...

Lead the charge in shaping strategic technology partnerships and alliances, driving product innovation and market expansion in the SMB ecosystem with a focus on cloud, AI, and emerging tech integratio...

Transform product marketing by managing launches, driving growth, and crafting compelling narratives around innovative security solutions. Collaborate with teams to articulate and promote Chainguard R...

Drive the evolution of medical payment policies as a subject matter expert, collaborating closely with clients to analyze data, present insights, and advocate for strategic policy adoption. Shape the...

Deliver impactful product management solutions that drive data-driven decisions, collaborating with cross-functional teams to shape care delivery through insights and innovation in a fully remote sett...

Help us grow strategic partnerships in HR technology, enhancing our go-to-market strategy. Collaborate with cross-functional teams to drive pipeline and revenue growth, while managing key partner rela...

Transform talent acquisition by leading end-to-end recruiting for R&D roles, shaping a strategy that emphasizes quality and effectiveness while building a diverse pipeline of exceptional candidates th...

Accelerate growth by building and scaling strategic partnerships across leading technology platforms and services. Enhance customer value through collaborative initiatives, joint go-to-market strategi...

Champion customer success by building strong relationships, driving product adoption, and ensuring high retention rates with enterprise clients. Partner with internal teams to enhance customer experie...

Drive design excellence by leading a ~40-person team to create AI-native product experiences, setting quality standards across all areas within the organization. Collaborate with engineering to enhanc...

Manage US partnerships strategy, cultivating key relationships with Big Four and SIs while recruiting new partnerships. Shape the channel's growth through strategic initiatives and cross-team collabor...

Unlock the potential of revenue operations by leading global strategies to enhance sales productivity, streamline processes, and ensure operational excellence within a complex B2B environment. Drive m...