Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
$110K - $130K *
Join a team that's revolutionizing global customer support by leading operations, defining service standards, and collaboratively enhancing technical capabilities while driving customer satisfaction a...
3 weeks ago
Director of Customer Success, SMB
$110K - $130K *
Grow your career with a dynamic customer success team driving retention, adoption, and expansion in the SMB market. Lead strategic initiatives and ensure customer satisfaction while managing key relat...
1 week ago
$150K - $180K *
Grow your career by owning enterprise sales processes, building relationships, and closing deals in home décor, beauty/wellness, and online retail. Drive significant revenue growth by leveraging consu...
1 month ago
Director, Marketing Transformation & PMO
$160K - $200K *
Lead the charge in establishing a robust marketing PMO, driving integrated campaigns, and implementing AI transformation initiatives to enhance operational efficiency and execution across a fast-scali...
2 days ago
Manager, Customer Success - Upmarket
$113K - $150K *
Manage and develop a high-performing team of Customer Success Managers, driving retention and value realization for a portfolio of Upmarket customers, while collaborating cross-functionally to ensure...
3 weeks ago
Sr. Manager, Enterprise Customer Success - Select
$125K - $169K *
Transform customer outcomes by leading a high-performing team dedicated to leveraging Samsara's solutions. Drive strategic growth while ensuring enterprise clients realize sustained value from their i...
Reposted 3 days ago
$153K - $210K *
Join a dynamic team to lead, mentor, and grow Customer Success while driving account satisfaction and expansion through strategic collaboration and oversight within a fast-paced healthcare technology...
2 weeks ago
Executive Director, Total Rewards
$168K - $240K *
Lead total rewards strategy for a complex global healthcare tech firm. Drive compensation and benefits governance, align workforce investment with business goals, and ensure compliance while fostering...
Reposted 2 days ago
Enterprise Core Customer Success Manager
$88K - $118K *
Join a team that's dedicated to enhancing customer success by fostering partnerships with top clients, resolving challenges, and driving value in a fast-paced environment. Enjoy cross-functional colla...
Reposted 2 days ago
Enterprise Core Customer Success Manager
$98K - $127K *
Lead customer success initiatives by partnering with top clients to enhance their operations using IoT solutions. Collaborate cross-functionally to design customized success plans and strategies that...
Reposted 1 week ago
$148K - $185K *
Champion customer engagement and retention by leading AI-driven initiatives. Align cross-functional teams to deliver measurable value, fostering a culture of mentorship and innovation in product manag...
Reposted today
Manager, Integrated Account Based Marketing
$110K - $130K *
Shape the future of integrated marketing by leading targeted ABM campaigns that drive growth for Government Services and Collections. Collaborate cross-functionally to create personalized, data-driven...
Yesterday
Director of Product & Data Strategy
$150K - $180K *
Lead the strategy and execution of enterprise applications and data management. Own product roadmaps, ensure system efficiency, and build a high-performing team while driving innovation through AI and...
Reposted 1 week ago
Director, New Business Development & Customer Finance
$125K - $150K *
Accelerate business growth by leading new financing initiatives and strategic acquisitions across a defined U.S. territory, while building lasting relationships with independent owners to create impac...
Reposted 2 weeks ago
$150K - $180K *
Optimize the global revenue accounting lifecycle, ensuring compliance with ASC 606 while leading high-performing teams. Collaborate cross-functionally to enhance billing, collections, and financial re...
3 days ago
Senior Director, Enterprise Base Account Management
$200K - $240K *
Accelerate progress at the forefront of partner management, leading a high-performing team to optimize enterprise account strategies, drive revenue retention, and enhance partner relationships through...
1 week ago
$170K - $200K *
Lead the charge in shaping a high-impact Customer Success function. Oversee strategy, processes, and metrics to enhance customer retention and growth, ensuring scalability and revenue generation for t...
Reposted 1 week ago
$125K - $150K *
Lead Neumo's national event strategy, managing end-to-end processes from planning to execution across diverse conferences and experiences, ensuring alignment with business goals, and driving result-or...
1 week ago
$80K - $95K *
Lead multiple creative projects by collaborating with teams and partners, ensuring smooth workflows and clear communication. Drive project strategy, actively manage timelines, and prioritize tasks in...
1 week ago
$114K - $152K *
Join a team that's dedicated to driving product delivery through strong customer insights and effective collaboration with engineering and business teams, ensuring optimal integration experiences acro...
Reposted 2 days ago
$132K - $179K *
Lead the charge in delivering technical discovery and insights to drive customer success. As a key player, you'll guide prospects through POCs, ensuring precise alignment between Mixpanel's capabiliti...
Reposted 2 days ago
$110K - $130K *
Unlock potential by leading technical discovery and engaging prospects to assess business challenges. Bring expertise in data analytics and pre-sales strategy to foster impactful customer relationship...
Reposted 3 days ago
Global Director, Digital Value Management
$208K - $313K *
Transform digital value management by leading global teams to enhance customer engagement, leverage AI-driven outcomes, and ensure strategic execution across cross-functional departments to optimize b...
Reposted today
Technical Product Manager, Quality Engineering
$104K - $201K *
Shape the future of product management by leading technical specifications and strategy. Engage directly with engineering teams to drive development through clear communication and a deep understandin...
Reposted 1 week ago
$124K - $223K *
Drive customer success transformation by shaping our customer lifecycle model, enhancing KPIs, and improving performance initiatives to elevate customer experience in a B2B SaaS environment. Lead chan...
3 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.