Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Senior Director, Demand Generation
$200K - $240K *
Champion the development of innovative demand generation strategies to enhance brand awareness and drive substantial lead generation efforts for cybersecurity solutions in a high-growth environment...
Yesterday
$120K - $150K *
Shape the future of regional marketing by driving growth and pipeline acceleration through innovative programs. Lead a high-performing team to execute strategies that resonate across North America and...
3 days ago
$159K - $287K *
Join a dynamic team driving new customer acquisition in healthcare. This high-impact role focuses on executive relationship building, consultative sales, and solution development within dental and aes...
2 weeks ago
$110K - $140K *
Join a team that's focused on strategic partnerships to advance Medical Affairs, leading impactful programs across therapy areas while fostering strong client relationships and guiding teams to achiev...
2 weeks ago
$90K - $120K *
Join a team that's shaping Customer Success by leading a skilled group focused on enhancing client engagement across diverse account tiers while utilizing data-driven insights to foster retention and...
1 week ago
$153K - $193K *
Engage with us to drive growth through strategic product marketing initiatives, leading go-to-market strategies and positioning for high-impact solutions. Collaborate across teams to amplify market pr...
1 week ago
$80K - $120K *
Accelerate our growth by driving new business acquisition in a defined Mid-Market territory through a consultative sales approach, managing complex sales cycles, and building executive relationships t...
3 weeks ago
Associate Director, Client Experience
$90K - $120K *
Lead client relationships and team performance, driving integrated media strategies that meet business objectives while ensuring quality execution and continuous improvement across multiple accounts...
2 weeks ago
Sr. Director, Client Success - Strategic Health Plans
$165K - $180K *
Transform client relationships by managing a diverse portfolio of health plans, ensuring exceptional service delivery, and driving strategic outcomes that generate value and demonstrate key metrics. E...
1 week ago
Product Manager, Customer Experience
$90K - $130K *
Create a seamless customer experience by defining and optimizing global processes. Engage with stakeholders and transform complex needs into actionable plans, ensuring intuitive and scalable solutions...
1 week ago
$100K - $130K *
Champion operational excellence and cultural engagement across retail partners, driving team performance and enhancing guest experiences through innovative leadership and strategic collaboration with...
2 weeks ago
Director, HR Business Partnership & Talent Transformation
$120K - $160K *
Shape the future of talent management by connecting strategy with execution. Drive organizational effectiveness and performance through innovative HR programs while leading a dynamic HR Business Partn...
1 week ago
Director, Commercial Intelligence
$150K - $180K *
Empower organizational growth by integrating commercial intelligence insights to enhance pricing strategies, competitive positioning, and sales effectiveness, driving data-driven decisions that impact...
3 weeks ago
Senior Product Marketing Manager
$150K - $170K *
Accelerate progress at a dynamic organization by leading end-to-end go-to-market strategies, driving cross-functional alignment, and enhancing sales enablement to deliver measurable revenue outcomes a...
3 weeks ago
$120K - $150K *
Partner with us to drive strategic relationships and enhance partner success in healthcare. Own critical collaborations, deliver insights, and ensure growth while aligning internal teams to meet opera...
Yesterday
Director, People Business Partner
$103K - $173K *
Drive strategic HR partnerships to enhance organizational capabilities, focus on talent decisions, and support transformation initiatives within the Global Supply Chain and Home Warranty sectors, alig...
2 weeks ago
$144K - $294K *
Champion a culture of innovation as a strategic partner to senior leaders, driving organizational design, workforce strategies, and AI-led insights to foster high-performing, engaged teams in a fast-p...
Reposted 2 days ago
$210K - $290K *
Champion a multi-product marketing strategy, leading a dynamic team to enhance market presence, streamline execution, and inspire customer advocacy during an exciting growth phase...
Today
Director, Risk Strategy & Execution
$130K - $180K *
Partner with us to define the strategy and execution of our Risk organization. Lead initiatives across Fraud, Credit, and Collections, aligning teams toward high-impact opportunities while ensuring or...
2 days ago
$150K - $175K *
Drive enterprise growth by engaging in complex sales cycles, cultivating relationships with executives, and crafting innovative AI and data infrastructure solutions to meet evolving market demands and...
3 weeks ago
$150K - $175K *
Elevate your career by owning enterprise accounts, driving net-new business, and leading complex sales cycles in AI and data infrastructure. Collaborate with technical and executive stakeholders in a...
3 weeks ago
Director of Engineering, Internal Platforms & Developer Experience
$212K - $300K *
Champion a forward-thinking platform engineering strategy, guiding multiple teams in enhancing developer experience, AI integration, and infrastructure reliability to align with organizational goals a...
Reposted 2 weeks ago
$160K - $180K *
Drive the strategic vision and growth of a multi-million dollar Marketing Services business. Lead a dynamic team in delivering exceptional client solutions while integrating AI and digital strategies...
1 week ago
Director, Electrical Category Management, NA
$190K - $200K *
Lead the global electrical category strategy to enhance power distribution infrastructure for data centers. Collaborate across functions to drive supplier relationships, governance, and lifecycle valu...
3 weeks ago
Strategic Account Executive - Churn Prevention
$127K - $145K *
Drive contract renewals and enhance customer relationships across regions. Collaborate with executives to optimize retention strategies and lead proactive initiatives that improve renewal rates and cu...
2 days ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.