Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$200K - $240K *

Champion the development of innovative demand generation strategies to enhance brand awareness and drive substantial lead generation efforts for cybersecurity solutions in a high-growth environment...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Shape the future of regional marketing by driving growth and pipeline acceleration through innovative programs. Lead a high-performing team to execute strategies that resonate across North America and...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$159K - $287K *

Join a dynamic team driving new customer acquisition in healthcare. This high-impact role focuses on executive relationship building, consultative sales, and solution development within dental and aes...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $140K *

Join a team that's focused on strategic partnerships to advance Medical Affairs, leading impactful programs across therapy areas while fostering strong client relationships and guiding teams to achiev...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$90K - $120K *

Join a team that's shaping Customer Success by leading a skilled group focused on enhancing client engagement across diverse account tiers while utilizing data-driven insights to foster retention and...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$153K - $193K *

Engage with us to drive growth through strategic product marketing initiatives, leading go-to-market strategies and positioning for high-impact solutions. Collaborate across teams to amplify market pr...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $120K *

Accelerate our growth by driving new business acquisition in a defined Mid-Market territory through a consultative sales approach, managing complex sales cycles, and building executive relationships t...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K - $120K *

Lead client relationships and team performance, driving integrated media strategies that meet business objectives while ensuring quality execution and continuous improvement across multiple accounts...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Media

$165K - $180K *

Transform client relationships by managing a diverse portfolio of health plans, ensuring exceptional service delivery, and driving strategic outcomes that generate value and demonstrate key metrics. E...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $130K *

Create a seamless customer experience by defining and optimizing global processes. Engage with stakeholders and transform complex needs into actionable plans, ensuring intuitive and scalable solutions...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $130K *

Champion operational excellence and cultural engagement across retail partners, driving team performance and enhancing guest experiences through innovative leadership and strategic collaboration with...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$120K - $160K *

Shape the future of talent management by connecting strategy with execution. Drive organizational effectiveness and performance through innovative HR programs while leading a dynamic HR Business Partn...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$150K - $180K *

Empower organizational growth by integrating commercial intelligence insights to enhance pricing strategies, competitive positioning, and sales effectiveness, driving data-driven decisions that impact...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$150K - $170K *

Accelerate progress at a dynamic organization by leading end-to-end go-to-market strategies, driving cross-functional alignment, and enhancing sales enablement to deliver measurable revenue outcomes a...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $150K *

Partner with us to drive strategic relationships and enhance partner success in healthcare. Own critical collaborations, deliver insights, and ensure growth while aligning internal teams to meet opera...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$103K - $173K *

Drive strategic HR partnerships to enhance organizational capabilities, focus on talent decisions, and support transformation initiatives within the Global Supply Chain and Home Warranty sectors, alig...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$144K - $294K *

Champion a culture of innovation as a strategic partner to senior leaders, driving organizational design, workforce strategies, and AI-led insights to foster high-performing, engaged teams in a fast-p...

US-AnywhereRemote

Reposted 2 days ago

  •   11 - 15 years exp.  •   Business Services

$210K - $290K *

Champion a multi-product marketing strategy, leading a dynamic team to enhance market presence, streamline execution, and inspire customer advocacy during an exciting growth phase...

US-AnywhereRemote

Today

  •   11 - 15 years exp.  •   Consumer Technology

$130K - $180K *

Partner with us to define the strategy and execution of our Risk organization. Lead initiatives across Fraud, Credit, and Collections, aligning teams toward high-impact opportunities while ensuring or...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $175K *

Drive enterprise growth by engaging in complex sales cycles, cultivating relationships with executives, and crafting innovative AI and data infrastructure solutions to meet evolving market demands and...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $175K *

Elevate your career by owning enterprise accounts, driving net-new business, and leading complex sales cycles in AI and data infrastructure. Collaborate with technical and executive stakeholders in a...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$212K - $300K *

Champion a forward-thinking platform engineering strategy, guiding multiple teams in enhancing developer experience, AI integration, and infrastructure reliability to align with organizational goals a...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$160K - $180K *

Drive the strategic vision and growth of a multi-million dollar Marketing Services business. Lead a dynamic team in delivering exceptional client solutions while integrating AI and digital strategies...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$190K - $200K *

Lead the global electrical category strategy to enhance power distribution infrastructure for data centers. Collaborate across functions to drive supplier relationships, governance, and lifecycle valu...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$127K - $145K *

Drive contract renewals and enhance customer relationships across regions. Collaborate with executives to optimize retention strategies and lead proactive initiatives that improve renewal rates and cu...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.