Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$119K - $200K *

Drive the transformation of Product Marketing operations by implementing an AI-first strategy that automates workflows, enhances team efficiency, and redefines release processes, ensuring seamless col...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$130K - $150K *

Grow your career by driving enterprise sales, building key relationships, and delivering innovative solutions in a fast-paced environment while managing a defined set of Ideal Customer Profiles to enh...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$88K - $105K *

Engage with cross-functional teams to design and enhance automated customer success programs, focusing on lifecycle management that drives adoption, reduces churn, and elevates client experiences in a...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Business Services

$150K - $180K *

Partner with us to drive strategic commercial agreements, manage risks, and support a growing technology platform, collaborating with diverse teams to promote innovative solutions in data and partners...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$100K - $120K *

Champion the growth of our distributed product support team by improving processes, ensuring quality assurance, and enhancing team collaboration to deliver exceptional customer support around the cloc...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $130K *

Lead the development and execution of product marketing strategies to position our educational platform effectively, ensuring alignment across sales and marketing teams while driving customer advocacy...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$160K - $200K *

Grow your career with a strategic role leading global financial services accounts, driving long-term relationships and growth through collaboration across regions, technology solutions, and a holistic...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Finance & Insurance

$150K - $300K *

Lead the charge in driving team success by coaching and mentoring Inside Account Executives while optimizing processes and enhancing customer relationships in the Public Sector. Collaborate cross-func...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$81K - $128K *

Join a team that's shaping consumer communication strategies and storytelling to enhance public understanding of financial concepts. Leverage your creative skills to build trust and relationships with...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$192K - $240K *

Unlock your potential as a Product + Design Strategist, leading ambiguous projects from concept to execution. Collaborate with cross-functional teams to create innovative, user-centered experiences an...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Healthcare

$101K - $161K *

Unlock potential by driving go-to-market strategies for innovative high-speed connectivity solutions. Collaborate across teams to enhance product positioning and develop impactful marketing materials...

US-AnywhereRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$118K - $130K *

Champion enterprise organic growth through strategic leadership across SEO, Content Marketing, and AI-driven initiatives, enhancing discoverability and driving measurable business results across a div...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Media

$145K - $180K *

Lead client engagements across multiple sectors, driving strategy and fostering relationships. Utilize your expertise in financial services and healthcare to innovate and uncover growth opportunities...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$147K - $215K *

Lead the development and execution of global payroll operations strategy, ensuring compliance and efficiency across all regions. Drive governance, risk management, and process optimization while foste...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$181K - $301K *

Elevate your career by leading a global team focused on maturing data protection and insider risk strategies. Drive innovative solutions to protect sensitive information while collaborating with key s...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Empower customer success by leading a dynamic team to enhance engagement, retention, and growth initiatives. Drive operational excellence, establish strategic partnerships, and ensure impactful outcom...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$165K - $185K *

Elevate your career by driving direct-to-consumer growth and marketing operations. Lead brand, performance marketing, and analytics to optimize customer acquisition and revenue while collaborating wit...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$150K - $180K *

Help us elevate our strategic alliances by driving innovation and measurable business outcomes across key partnerships, requiring deep technology ecosystem knowledge, strong executive relationships, a...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Unlock potential by owning the full sales cycle with large enterprise accounts. Drive new business, expand customer relationships, and position solutions as key strategic partners in AI and cybersecur...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$75K - $95K *

Elevate business growth by leading development efforts for a managed services platform, driving revenue, and expanding client adoption through innovative solutions and strategic partnerships...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Business Services

$139K - $202K *

Pioneer a transformative approach in customer onboarding and implementations by leading high-impact teams. Drive technical excellence, enhance customer journey, and cultivate trusted partnerships acro...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$104K - $176K *

Champion the Lead-to-Opportunity domain by driving product strategy, mentoring analysts, and enhancing the GTM tech stack. Influence the roadmap and ensure seamless lead conversion while collaborating...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$144K - $288K *

Unlock potential by leading digital product strategies to enhance outpatient care delivery, collaborating with clinical leaders and technological teams to optimize patient outcomes and streamline oper...

US-AnywhereRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Healthcare

$103K - $164K *

Lead and innovate security solutions, assess risks, ensure compliance, and collaborate with stakeholders to enhance enterprise security frameworks in a dynamic environment...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Manage complex projects within a technical team, driving execution and innovation. Collaborate with third-party vendors and ensure meticulous attention to detail while fostering a professional environ...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.