Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$120K - $180K *

Drive strategic sales initiatives to engage and win new Communications Service Provider clients across Canada while fostering lasting relationships and managing the entire sales lifecycle from prospec...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$140K - $180K *

Drive product innovation by leading cross-functional teams to deliver impactful solutions for auto shops, leveraging customer insights and data to maximize product value. Embrace a dynamic environment...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$175K - $200K *

Lead product strategy and innovation in the industrial sector, enhancing product management capabilities and driving growth across a global portfolio while collaborating with cross-functional teams to...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$142K - $224K *

Transform search strategies through integrated SEO and GEO approaches. Collaborate across marketing and IT to optimize content for discoverability and engagement, driving innovation and performance in...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$195K - $230K *

Lead clinical quality oversight and data integrity for late-stage clinical programs, ensuring compliance with global GCP regulations. Partner with cross-functional teams to drive strategies that suppo...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$121K - $182K *

Lead the charge in managing complex care programs, ensuring regulatory compliance and program performance across multi-disciplinary teams. Drive continuous improvement while maintaining high-quality s...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $130K *

Unlock potential by driving product innovation in a dynamic B2B SaaS environment. Collaborate with cross-functional teams to transform customer insights into actionable solutions, leveraging AI to enh...

US-AnywhereRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$160K - $194K *

Elevate member success by leveraging expertise to deliver customized IT solutions, managing executive relationships and driving growth strategies. Collaborate on innovative initiatives, ensuring membe...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Business Services

$187K - $247K *

Accelerate progress at a transformative B2B SaaS organization by driving innovative revenue enablement, enhancing AI integration, and optimizing sales performance for measurable impact across the orga...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$120K - $150K *

Transform the AR team by leading full lifecycle management, driving automation, and enhancing compliance. Collaborate across functions to align strategies, monitor KPIs, and streamline invoicing proce...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$90K - $130K *

Join a dynamic team focused on ensuring strategic enterprise customers realize maximum value and success. Drive customer engagement, build relationships with senior stakeholders, and manage risk for m...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $130K *

Lead and drive complex IT and strategic initiatives, ensuring alignment with business goals while managing cross-functional teams and executive stakeholders for successful project execution and delive...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Join a dynamic team focused on optimizing contract processes and driving business growth. As a key legal partner, you'll streamline agreements, enhance compliance, and collaborate cross-functionally...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Legal & Accounting

$100K - $125K *

Transform product innovation by leading strategic initiatives and cross-functional teams to enhance user experience and drive growth for an agile tech organization. Foster collaboration and manage the...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$141K - $214K *

Take ownership of the sales cycle for MuleSoft solutions within the U.S. Intelligence Community, driving strategic growth and establishing trusted relationships across key agencies and partners...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$112K - $168K *

Transform customer engagement in the surgical tech field, enhancing client satisfaction and product adoption through strategic management, data analysis, and dynamic relationship building across the M...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$220K - $260K *

Join a team dedicated to redefining cybersecurity. As an Enterprise Sales Engineer, optimize customer relationships by translating complex security concepts into actionable insights and support enterp...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$169K - $269K *

Champion your expertise by leading lifecycle marketing strategies for core products. Drive customer engagement through innovative journey optimization, while collaborating with cross-functional teams...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$90K - $130K *

Join a dynamic team to elevate product launches through creative marketing strategies. Shape narratives, execute go-to-market plans, and drive engagement. Lead the charge in crafting compelling messag...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$112K - $168K *

Champion the customer journey within the Digital Technologies sector by enhancing engagement strategies and fostering long-term relationships with healthcare professionals to drive product adoption an...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $130K *

Elevate new business opportunities by owning the full sales cycle, expanding relationships, and strategically developing territories. Ideal for a sales professional eager to build trust with enterpris...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $140K *

Join a dynamic team where you'll engage healthcare clients, inspire confidence, and deliver tailored solutions. Utilize your technical expertise to enhance sales processes and collaborate across depar...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$96K - $161K *

Transform sourcing strategies and optimize vendor relationships while driving cost savings and compliance. Engage cross-functional teams to enhance supplier performance and streamline processes to sup...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$90K - $120K *

Lead user adoption of clinical research technologies through expert training and consultative support, bridging product, IT, and business teams. Measure success by enhancing workflow efficiency and op...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$144K - $241K *

Strategize innovative protection solutions for the retail sector, collaborating with leading brands to enhance customer experiences. Drive product strategy and lifecycle management while fostering cro...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.