Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$225K - $275K *

Shape the future of digital health by driving embedded technology partnerships. Your role will focus on navigating complex sales cycles, structuring innovative deals, and integrating solutions with en...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $200K *

Lead transformative Treasury solutions, guiding clients through complex challenges while fostering team growth and driving strategic initiatives to enhance delivery and market impact. Build lasting re...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$131K - $198K *

Shape the future of supply chain technology by driving product vision, strategy, and execution. Collaborate across teams to deliver innovative solutions that transform operations and achieve measurabl...

US-AnywhereRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Champion the growth of client relationships by leading a dynamic team of account managers. Drive operational excellence, enhance team development, and ensure high performance across business verticals...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$88K - $129K *

Drive impactful sales initiatives and strengthen key retail partnerships through strategic planning and execution, leveraging analytical insights to foster business growth and enhance customer relatio...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$180K - $200K *

Join a team that's transforming subscription revenue operations by leading the Atlas Renewals Diagnostic, crafting tailored solutions from deep data analysis and executive engagement, and delivering a...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Business Services

$220K - $320K *

Lead the development of telecom services and network products, driving strategy and market performance while shaping a high-performing product management team to deliver innovative, customer-focused s...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Transform account strategy execution by driving growth, improving relationships, and aligning cross-functional teams with customer objectives to ensure long-term partnership success and profitability...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$125K - $150K *

Drive innovative executive searches across a dynamic portfolio. Collaborate with hiring leaders to craft sourcing strategies and close specialized roles, ensuring access to top-tier talent and shaping...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Staffing

$180K - $200K *

Join a team that's redefining product marketing by connecting patients with impactful care solutions. Bring your expertise to craft compelling messages, enhance patient experiences, and drive engageme...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$163K - $250K *

Shape the future of client engagement by leading strategic Salesforce solutions. Drive pre-sales efforts, collaborate with C-suite stakeholders, and leverage multi-cloud expertise to deliver impactful...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$177K - $319K *

Lead the development and execution of commissioning plans for large-scale data centers across multiple campuses in the Americas. Drive best practices globally, manage vendor relationships, and ensure...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Technical Services

$150K - $180K *

Join a dynamic team as you lead the Product Operations function, driving strategic planning, governance, and execution across Product and Engineering, ensuring alignment and continuous improvement in...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $215K *

Join us to lead seamless operations in client services and risk management, enhancing performance and resolving complex challenges. Drive change through data analytics, operational efficiency, and con...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $145K *

Drive your career with a pivotal role in shaping product strategy and delivery, enhancing member experiences in healthcare. Collaborate across teams to define problems, prioritize outcomes, and levera...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$260K - $340K *

Champion the global partner strategy, driving revenue growth and operational excellence across diverse partner archetypes. Lead a high-performance team, engage with C-suite partners, and ensure alignm...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$145K - $160K *

Shape exceptional client experiences by leading onboarding and operations. Collaborate with cross-functional teams to manage complex projects, ensuring timely delivery and exceeding client expectation...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$180K - $220K *

Empower health equity initiatives by driving product and technology strategies, leading diverse teams, and leveraging innovative solutions that transform care access and clinical outcomes for underser...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$175K - $210K *

Lead the charge in shaping strategic enterprise deals, guiding negotiations and frameworks for complex transactions. Collaborate with executives to optimize deal execution and enhance revenue outcomes...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $156K *

Unlock financial insights as a strategic partner in FP&A. Lead a dynamic team to deliver impactful reports, drive budget forecasts, and enhance business profitability through data analysis, collaborat...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $156K *

Shape the future of financial strategy by leading the FP&A team to deliver critical insights, forecasts, and support strategic decision-making enhancing profitability and efficiency for business opera...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $156K *

Lead the charge in financial planning and analysis, guiding a team to deliver insights, drive strategic decisions, and enhance profitability while collaborating with stakeholders across the organizati...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $156K *

Join a team that's shaping the future of financial planning and analysis. Lead FP&A efforts, deliver critical insights, and drive strategic decisions to enhance profitability while fostering collabora...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Champion strategic customer relationships and enhance value for assigned dealership accounts by executing tailored Customer Value Plans, fostering executive engagement, and conducting data-driven valu...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Shape the future of employee relations and compliance by leading strategic initiatives, workplace investigations, and policy development—ensuring a fair and effective workplace for all employees while...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.