Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$80K - $120K *

Unlock potential by fostering relationships with executive members, ensuring their success through personalized support and proactive outreach. Enhance member engagement and satisfaction while managin...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$260K - $400K *

Lead enterprise sales initiatives by building strong relationships with senior marketing executives, addressing their needs, and effectively closing high-value deals in the creator marketing space for...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$90K - $120K *

Empower teams to manage projects in payer systems and pharmacy benefit management, driving client solutions and delivering results through effective communication and strategic planning within a fast...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$88K - $111K *

Grow your career with a pivotal role shaping content strategy for B2B marketing. Collaborate with teams to create impactful narratives that resonate with finance audiences, driving pipeline and levera...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$98K - $152K *

Join a team that's dedicated to driving sales success while championing clients' needs. Collaborate with skilled professionals to deliver innovative solutions and achieve outstanding results in the dy...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $160K *

Lead the charge in shaping brand strategy and driving demand for homeowners and guests. Collaborate cross-functionally to build awareness, ensure brand consistency, and optimize franchise marketing in...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$203K - $345K *

Drive the engineering strategy for customer monetization journeys. Lead teams to create scalable platforms that support billing, usage, and account management, ensuring seamless workflows and complian...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$102K - $162K *

Optimize client relationships by leading a team of Account Managers to ensure satisfaction, drive contract renewals, and expand business opportunities for top Pharmaceutical and Agency clients through...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$150K - $190K *

Lead our cybersecurity initiatives by establishing robust strategies, enhancing security posture, and ensuring compliance across a diverse remote workforce. Collaborate with leadership to protect crit...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$118K - $280K *

Join a team that's leading engineering initiatives, ensuring high-quality, innovative software delivery, and fostering team growth through mentoring and support in alignment with organizational goals...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $150K *

In this pivotal role, oversee and enhance operations while driving improvements across various healthcare administration programs. Collaborate with cross-functional teams to ensure excellence in servi...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$140K - $200K *

Manage complex, cross-functional projects to drive successful outcomes and achieve budgetary and quality targets in a global enterprise environment, collaborating with stakeholders and senior leadersh...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $200K *

Lead the charge in scaling a $114M retail vertical by driving growth, enhancing existing accounts, and acquiring new logos while promoting advanced service offerings in a dynamic, performance-oriented...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$67K - $126K *

Join a team that drives growth in PNT solutions for Aerospace & Defense. Lead sales efforts, develop key accounts, and exceed quotas while fostering relationships with technical authorities in the Gov...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$158K - $237K *

Lead strategic demand generation initiatives to shape market presence, leveraging AI tools and data-driven insights to engage targeted enterprise grocery retailers effectively. Drive cross-channel cam...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$194K - $279K *

Elevate your career by leading innovative engineering projects that enhance installation safety, efficiency, and quality while collaborating with cross-functional teams and external partners to achiev...

US-AnywhereRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Energy & Utilities

$160K - $170K *

Drive seamless digital experiences by leading product initiatives that enhance customer journeys. Manage projects from concept to execution, collaborating across teams to deliver impactful features in...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Consumer Technology

$90K - $120K *

Elevate client relationships by driving delivery, unlocking growth, and ensuring long-term satisfaction through proactive engagement and strategic guidance in a fast-paced environment...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $100K *

Transform the way science communicates by leading integrated strategies that amplify our story, strengthen our brand, and engage audiences through compelling narratives across diverse channels. Join u...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $120K *

Join a team that's leading innovation in AI data collection operations. Oversee logistics, equipment, and site management for global programs, ensuring efficiency and compliance. Drive strategic initi...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$78K - $104K *

Inspire and lead a dedicated software development team to deliver high-quality solutions. Utilize your expertise to mentor early-career developers, drive architectural decisions, and ensure collaborat...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $140K *

Unlock potential by leading strategic client partnerships and developing high-performance teams in healthcare. Drive impactful market research and innovative solutions, ensuring organizational growth...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$229K - $370K *

Reimagine how teams thrive as you lead engineering efforts, set strategic direction, and enhance operational excellence across critical infrastructure. Drive cross-functional collaboration and cultiva...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$126K - $168K *

Lead the charge in transforming client solutions via innovative software and service implementations in the media sector. Drive performance, foster collaboration, and ensure exceptional delivery while...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$109K - $239K *

Elevate your career with a pivotal role in Lifecycle Marketing, driving innovative strategies for engaging former Personal Loan applicants through targeted campaigns using multi-channel tactics and da...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.