Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$150K - $200K *

Shape operational excellence by overseeing service delivery for a diverse portfolio in the federal IT market, driving strategic initiatives, and leading high-performing teams to ensure quality in soft...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $160K *

Champion product excellence by leading a talented team to define strategy, drive execution, and foster cross-functional relationships while delivering exceptional value in a fast-paced B2B SaaS enviro...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $130K *

Help us enhance customer experiences by driving strategic account management, optimizing workflows, and fostering adoption of innovative solutions in a fast-paced enterprise environment to secure long...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $220K *

Elevate the future of data engineering by designing a cutting-edge data platform. Own the architecture, ensure data integrity, and optimize decision-making in a high-throughput environment, serving th...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Collaborate with clients and teams to manage ERP support delivery, enhance client satisfaction, and foster long-term relationships while ensuring SLA compliance and effective problem resolution across...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$80K - $120K *

Partner with us to drive strategic relationships and maximize revenue opportunities in the automotive sector. Leverage your sales expertise to nurture partnerships and collaborate with stakeholders, s...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$130K - $160K *

Shape the future of data-driven decision-making by leading an innovative data science team focused on optimizing claims, enhancing risk management, and delivering actionable insights to empower organi...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $195K *

Shape the future of life sciences by driving revenue and strategic partnerships. Take ownership of key accounts, develop territory strategies, and enhance client engagement to foster growth and market...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$90K - $120K *

Unlock potential by building and leading a new contact center team that enhances member experience through operational excellence and strategic partnerships while driving performance and quality from...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $150K *

Drive full-cycle sales for global clinical operations, fostering client relationships and developing strategic plans for service growth in alignment with company objectives...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$118K - $178K *

Engineer cutting-edge data platforms with a focus on scalable AI solutions. Collaborate within a dynamic team to shape data architecture, optimize workflows, and push innovative boundaries in data eng...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$230K - $250K *

Drive the strategic growth of a $200M business unit in Instrumentation and Control, focusing on revenue and market share expansion while fostering customer engagement and developing high-value partner...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$195K - $366K *

Drive transformation in Customer Success by implementing strategic initiatives that enhance retention, adoption, and revenue through innovative measurement and operational capabilities across global t...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$128K - $160K *

Take ownership of driving new ARR growth through strategic sales plans targeting RIAs, Private Banks, and Family Offices. Leverage your experience in software sales within the finance industry to exce...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$108K - $201K *

Lead the charge in developing and executing alliance sales strategies for government markets. Drive revenue growth through strategic partnerships while navigating complex ecosystems to deliver impactf...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$143K - $196K *

Accelerate progress at the forefront of AI-driven business transformation, leading the lifecycle of innovative solutions across teams to improve processes, outcomes, and stakeholder engagement while e...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$149K - $214K *

Join a team that's redefining enterprise sales with innovative solutions. This role requires a seasoned sales professional to drive growth by engaging C-level executives in establishing strong relatio...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$200K - $230K *

Unlock potential by leading product strategy for clinical data integration, driving cross-functional collaboration, and shaping the future of patient care through innovative EHR solutions and interope...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $125K *

Drive member engagement by crafting innovative, multicultural campaigns that inspire excitement about benefits. Collaborate globally to transform engagement strategies and continually experiment to en...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$143K - $229K *

Help us develop and execute data-driven communications strategies to drive growth, manage reputation, and support enterprise-wide objectives. Lead a high-performing team while navigating complex stake...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$130K - $180K *

Lead and execute growth strategies for partner distribution teams, enhancing performance and engagement across segments. Collaborate cross-functionally to establish frameworks that drive partner produ...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $150K *

Lead and develop sales strategies to capture new opportunities within national service providers, driving profitability and market share growth through effective sales planning and relationship manage...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$168K - $245K *

Elevate customer trust through governance in security programs, enhancing processes and documentation. Collaborate cross-functionally to improve sales cycles and security outcomes, leveraging automati...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $231K *

Lead the development and execution of scalable provider recruitment and onboarding strategies across a complex healthcare environment, ensuring alignment with enterprise priorities while enhancing the...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Healthcare

$80K - $120K *

Accelerate progress at the forefront of SaaS solutions by owning the full sales cycle, driving discovery, and closing deals for a diverse product lineup while shaping the future of customer engagement...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.