Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$75K - $100K *

Lead the charge in fostering long-term customer relationships, driving adoption and retention, and ensuring clients maximize value from our leadership development solutions through proactive engagemen...

US-AnywhereRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Business Services

$135K - $150K *

Champion your career as you elevate regional event marketing through innovative strategies and exceptional execution, creating memorable experiences that align with brand goals across the West regions...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$204K - $322K *

Elevate your leadership skills by coaching a team of Enterprise Account Executives to surpass revenue goals, while analyzing sales processes and driving improvements through data insights and customer...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

The Director of Revenue Cycle Management will oversee and enhance revenue cycle operations to improve accounts receivable, cash acceleration, and net revenue. This role involves strategic oversight, p...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$125K - $150K *

Join us to lead a dedicated team in project management, overseeing preconstruction planning, execution, and delivery for solar and energy storage projects. Drive strategies, ensure profitability, and...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$160K - $200K *

Lead the charge in developing and executing a global benefits strategy that enhances employee experience, drives operational excellence, and aligns with business objectives while managing a high-perfo...

US-AnywhereRemote

Yesterday

  •   11 - 15 years exp.  •   Business Services

$187K - $257K *

Pioneer a global ethics and compliance strategy, leading monitoring and reporting initiatives to enhance program effectiveness, drive continuous improvement, and ensure adherence to regulations across...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Join a team that's redefining the onboarding experience for human and AI agents by leading innovative UX and engineering teams. Drive growth through strategic roadmap ownership, hands-on leadership, a...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$163K - $224K *

Empower our federal sector solutions by leading partnerships, optimizing programs, and managing P&L for growth. Collaborate on strategy to enhance healthcare services using innovative approaches and d...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$134K - $230K *

Lead high-complexity strategy consulting engagements, guiding teams and developing solutions for payer clients. Serve as a trusted advisor to senior executives and drive business development efforts t...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$72K - $110K *

Champion growth by leading new product strategies across various consumer sales channels. Drive impact from concept to launch while ensuring alignment with market demands and cross-functional collabor...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Lead complex multi-phase engagements, ensuring timely delivery with distributed teams, effectively managing client relationships, risks, and communication to drive successful outcomes and foster conti...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $150K *

Unlock potential by leading innovation in media channels and advertising, driving improvements to CPA and L:E through testing new models and strategic supplier partnerships, while educating and scalin...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Media

$150K - $195K *

Oversee the CMC strategy for small molecules, ensuring successful development, manufacturing, and compliance with regulatory standards while collaborating across various teams and external partners...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Join a dynamic team to design innovative cloud contact center solutions, leveraging expertise in AWS and Zendesk. Collaborate with sales teams to deliver exceptional customer experiences while guiding...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$400K - $500K+*

Lead the charge in designing and building IAM security solutions for global partners, driving risk reduction while ensuring business agility through effective identity governance and access management...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$212K - $278K *

Join a dynamic team to innovate and shape enterprise strategies, collaborating with C-suite leaders to drive technology transformation. Play a pivotal role in designing scalable solutions and enhancin...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K *

Drive sales and forge partnerships within the medical device sector, ensuring strong clinical support, effective territory management, and engagement with surgical teams to achieve business objectives...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$80K - $160K *

Join our dynamic team to drive impactful sales in higher education. Own the full sales cycle, foster relationships, and leverage insights to convert leads into long-term partnerships that make a diffe...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$120K - $185K *

Join us to lead and expand our Banking and Financial Services vertical, managing strategic enterprise accounts. Drive complex sales cycles and build relationships with key stakeholders to enhance our...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Finance & Insurance

$80K - $90K *

Drive growth by managing the complete sales cycle, from inbound leads to finalizing contracts. Collaborate across teams to ensure smooth customer transitions while exceeding sales targets with effecti...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$195K - $210K *

Deliver innovative technology solutions by leading multiple teams to enhance operational efficiencies and support enterprise transformation. Drive Agile practices, manage resources, and ensure high-qu...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$165K - $195K *

Shape data integration and AI-assisted solutions, driving our platform's connectivity and enhancing partner experiences. Lead strategic initiatives and ensure seamless data flow to support customer ne...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$220K - $240K *

Drive enterprise growth by acquiring new logos and building strong relationships in a collaborative, fast-paced environment. Leverage strategic prospecting to engage insights and R&D leaders while nav...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$178K - $307K *

Drive the commercialization strategy for RPO products, enhancing market reach and scalability. Lead a dynamic team to exceed revenue goals, streamline operations, and reinforce customer relationships...

US-AnywhereRemote

Reposted yesterday

  •   11 - 15 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.