Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$130K - $180K *

Champion our tech landscape as a VP of Business Systems, driving strategic integration and efficiency across teams. Lead a high-performing team, streamline operations, and implement solutions in a dyn...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Champion a compelling narrative for defense contractors regarding CMMC compliance. Lead integrated marketing strategies, produce impactful content, and engage directly with executives to shape communi...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Aerospace & Defense

$90K - $130K *

Drive growth by managing the full sales cycle, building client relations, and closing deals in the Americas. Engage C-level executives to expand our market presence and collaborate across teams to ali...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Business Services

$90K - $130K *

Lead the charge in driving business growth by leveraging your sales expertise in the Oil & Gas vertical, managing client relationships, and developing strategic go-to-market plans to cultivate new and...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $150K *

Transform your career by driving sales success in Enterprise Accounts. Leverage your expertise to build relationships, exceed targets, and enhance your skills in a dynamic environment focused on growt...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$144K - $288K *

Shape the future of data-driven decisions by leading strategic initiatives, product development, and organizational effectiveness in a high-impact role that influences stakeholders across the enterpri...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $130K *

Transform the landscape of digital experience sales by owning the full cycle, engaging executives, and driving new business growth in a competitive, AI-driven market. Collaborate with cross-functional...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Business Services

$150K - $180K *

Drive strategic transformation and data analytics initiatives across the organization, enhancing operational efficiency and collaboration with cross-functional teams to deliver impactful business outc...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$93K - $187K *

Redefine strategic sourcing as you lead category management efforts, driving cost savings and operational efficiencies while collaborating with stakeholders to align sourcing strategies with organizat...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$145K - $165K *

Accelerate your career by leading strategic initiatives and partnerships. This role involves collaborating across teams to design programs, drive execution, and transform complex challenges into actio...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$121K - $201K *

Empower enterprise clients as a trusted advisor, leveraging our platform to drive strategic marketing and CX solutions that deliver measurable outcomes, collaborating with cross-functional teams to ta...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $130K *

Transform customer implementations by leading cross-functional teams on complex projects. Own the entire lifecycle from sales handoff to deployment, ensuring exceptional experiences as you manage mult...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $150K *

Accelerate business transformation by leading Sourcing and Procurement initiatives. Collaborate with diverse teams to drive proposals, enhance client relationships, and provide strategic insights to o...

US-AnywhereRemote

Reposted 3 weeks ago

  •   15+ years exp.  •   Business Services

$90K - $120K *

Partner with us to design analytical solutions that drive public health outcomes. Lead multi-stakeholder projects supporting the 988 Crisis Lifeline, translating complex data into strategic insights f...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$171K - $248K *

Elevate fan support through innovative technology and collaborative leadership. As a technical manager, drive the vision and execution for a best-in-class support experience, empowering your team to e...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Consumer Technology

$126K - $188K *

Lead operational risk enablement across regions by translating frameworks, building capabilities, and fostering relationships with stakeholders to implement standards and drive cultural change in risk...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$280K - $380K *

Lead strategic GSI partnerships globally, driving co-sell motions and enabling programs that align software growth with partner success. Build executive relationships to create lasting impact in Click...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $180K *

Transform the Legal and Compliance landscape by driving initiatives that enhance operational efficiency, analytics, and cross-functional collaboration, all while managing risks and supporting enterpri...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Legal & Accounting

$130K - $180K *

Transform business strategy by leading in-depth market analysis and financial modeling to drive growth initiatives and support M&A recommendations in the fintech landscape, collaborating with executiv...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $120K *

Optimize our global Customer Experience operations by leading a diverse team, enhancing service quality, and driving strategic growth as we redefine premium wellness services on a global scale. Join u...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$255K - $285K *

Lead the charge in enhancing procurement and supply chain visibility through innovative central planning and digital enablement, driving real-time asset tracking and cross-functional collaboration to...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$150K - $180K *

Shape the future of dental education by leading innovative learning strategies. Oversee accredited programs for clinicians across North America, enhancing healthcare through effective training and dev...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$117K - $153K *

Pioneer customer success strategies by leading a dynamic team to maximize product adoption, retention, and expansion in IT clients. Drive performance through mentorship, data analysis, and collaborati...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $120K *

Explore new business avenues by engaging mid-market prospects and driving sales success. Collaborate with internal teams, build strong relationships, and effectively position solutions to meet client...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$160K - $185K *

Lead transformative sales initiatives, targeting enterprise clients in diverse sectors. Utilize strategic selling skills to drive high-value SaaS deals, foster relationships, and champion growth by ef...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.