Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$126K - $165K *

Build and manage a robust community affiliate provider network, ensuring effective partnerships that meet participant needs. Collaborate with multiple teams to optimize care delivery and provider educ...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Healthcare

$220K - $260K *

Launch your career by owning full data architecture and devops for a dynamic AI engineering team. Lead initiatives from design to deployment while mentoring engineers in an agile environment focused o...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$171K - $243K *

Lead the strategy and development of Digital Reference Standards products, ensuring integration of scientific insights and user needs. Collaborate cross-functionally to enhance product adoption and fa...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$120K - $145K *

Drive product strategy and execution by collaborating cross-functionally to deliver innovative solutions that enhance customer experiences and align with business goals in the automotive industry...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $145K *

Optimize product strategies to enhance customer experiences and drive business goals. Collaborate across teams to implement impactful solutions that align with market demands, leveraging expertise in...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Pioneer the preconstruction process for a major data center campus, guiding it from design through procurement and ensuring alignment with budget and schedule goals. Lead a team, set standards, and in...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$201K - $251K *

Lead strategic project management for global commercialization initiatives within one of the key Disease Areas. Drive execution, foster alignment across teams, and support launch readiness in a growin...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$75K - $160K *

Shape the future of lending technology by managing interconnected products end-to-end. Lead complex initiatives, collaborate with teams, and drive product adoption to deliver impactful solutions in th...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$160K - $175K *

Transform product readiness and adoption through strategic change management and analytical insights. Collaborate with cross-functional teams to ensure seamless deployment and continuous improvement o...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $110K *

Champion client success by leading complex implementations, managing risks, and ensuring operational readiness. Collaborate with executive stakeholders to deliver projects on time while maintaining hi...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Lead performance marketing initiatives by managing client accounts, optimizing Meta campaigns, writing impactful copy, and developing strategic testing approaches to improve overall performance and re...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$141K - $234K *

Elevate healthcare performance as a key leader driving client engagements, delivering expert analytical insights, and managing project profitability while mentoring talented advisory consultants for e...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Shape the future of homebuyer experiences by leading product strategies that enhance buyer confidence and streamline supplier workflows within a collaborative, innovative environment. Drive impactful...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$96K - $143K *

Unlock potential by leading end-to-end software deployment and integration. Collaborate with clients to assess environments, configure hardware, and ensure seamless operational transitions while provi...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$241K - $301K *

Accelerate collaboration with DOE National Laboratories by identifying and developing quantum computing applications. Leverage deep technical knowledge to align innovative solutions with DOE’s mission...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$110K - $130K *

Join a dynamic team as you champion quality across the SDLC, promoting best practices in testing. Collaborate cross-functionally to build and scale automated test suites, ensuring reliability and perf...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$170K - $200K *

Drive portfolio strategy and execution by transforming market needs into profitable offers. Collaborate across teams to ensure alignment and operational readiness, enhancing sales confidence and optim...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$78K - $82K *

Transform your career by providing expert technical support to enterprise customers. Engage with a globally distributed team while troubleshooting and resolving issues with our advanced SaaS threat in...

US-AnywhereRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Information Technology

$115K - $150K *

Optimize field enablement strategies by executing onboarding and coaching programs, enabling SDRs and Commercial Sales to create effective pipelines and harness teamwork without formal authority. Fost...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $125K *

Serve as a pivotal Project Manager coordinating complex digital transformation rollouts. Collaborate with stakeholders across franchises to ensure readiness, guide training, and manage multi-wave depl...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$180K - $200K *

Join a team that's driving growth by owning renewals and upsell opportunities in a fast-paced environment. Leverage data and creativity to manage a high volume of deals, engage with customers, and exe...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$104K - $176K *

Lead operational excellence within the Customer Success teams, driving impactful programs that enhance performance and efficiency while fostering collaboration across cross-functional teams in a dynam...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Business Services

$90K - $95K *

Empower creativity by leading multi-platform content production from concept to completion. Collaborate with diverse teams to deliver high-impact content while ensuring operational excellence and stor...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $120K *

Advance your career as a Talent Acquisition Partner, shaping a new recruiting model. Build relationships, engage talent, and drive hiring strategies across multiple markets while representing a family...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$145K - $195K *

Elevate product marketing by creating compelling collateral for AI solutions, collaborating with product teams, and aligning messaging across audiences, while ensuring materials are current and impact...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.