Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$155K - $175K *

Unlock potential by driving impactful product development through deep collaboration, experimentation, and leveraging AI tools to create innovative solutions that meet user needs and enhance overall p...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$99K - $160K *

Lead the charge in strategic sourcing and category management, driving collaboration and efficiency across diverse business functions to optimize supplier relationships and maximize value within the o...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$194K - $361K *

Elevate your career by leading strategic pricing and channel strategies to optimize customer value and business growth while collaborating across teams in a dynamic, remote environment. Drive innovati...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$90K - $98K *

Grow your expertise as you manage client portfolios, enhance digital strategies, and develop project management skills. Collaborate with leadership while supporting high-profile accounts in a dynamic...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$90K - $120K *

Shape and oversee the PMO SLA governance model, ensuring clear service levels, expectations, and operational delivery visibility across teams and vendors. Drive stakeholder alignment, reporting trends...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Technical Services

$270K - $305K *

Unlock growth by shaping strategic partnerships with key telco accounts. Drive revenue through tailored solutions while expanding our market presence. Collaborate effectively across teams to align str...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$180K *

Transform the landscape of Generative AI by driving revenue growth through effective relationships, technical communication, and cross-functional collaboration, ensuring client satisfaction and succes...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $100K *

Optimize customer support by building a scalable function, establishing KPIs, and leading a team to enhance the customer experience. This hands-on role offers the opportunity to shape operations from...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $180K *

Transform the landscape of clinical research by leading strategic partnerships with global pharmaceutical companies and CROs, enhancing business development with your expertise and industry relationsh...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$120K - $150K *

Champion the development of a dynamic demand generation strategy, driving revenue through innovative pipeline solutions. Collaborate closely with leadership to create scalable marketing programs and a...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Business Services

$183K - $253K *

Architect a seamless digital lending experience through AI integration, funnel optimization, and rigorous analytics. Lead product strategy while collaborating cross-functionally to enhance user engage...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Finance & Insurance

$80K - $90K *

Join our team to drive new business development and expand market presence. You'll lead the sales cycle, develop tailored solutions, and build strong client relationships while achieving growth in des...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$119K - $160K *

Accelerate your career by leading integrated marketing strategies that drive demand and pipeline growth for enterprise sales. Collaborate across teams to enhance marketing performance while influencin...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $180K *

Drive partnership strategies to convert high-leverage relationships into scalable revenue channels. Own ecosystem development in a dynamic legal tech and AI landscape, fostering collaboration across t...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$101K - $132K *

Empower your career by leading high-impact demand marketing initiatives. Guide a talented team to drive awareness, engagement, and pipeline growth through multi-channel campaigns, while collaborating...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$172K - $195K *

Transform corporate technology into a streamlined service model while leading a dedicated team to enhance productivity and user experiences in a fast-paced environment. You’ll implement strategies, op...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$396K *

Engage with major accounts to drive sustainability and efficiency goals. Build relationships, manage complex sales cycles, and generate new business. Leverage cross-functional teams for large-scale im...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$396K *

Optimize customer engagement through strategic prospecting and relationship-building, guiding enterprises towards sustainability goals. Drive sales success by leveraging complex deals and developing n...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $150K *

Accelerate biotech innovation as a Global Account Executive, leading strategic engagements with top R&D organizations. Drive multi-million-dollar deals while partnering with cross-functional teams to...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$134K - $201K *

Inspire growth as you lead a team of Customer Success Managers to drive retention, enhance product adoption, and build strategic customer partnerships while fostering a culture of accountability and i...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$159K - $211K *

Develop impactful analytics strategies to enhance operational performance and participant outcomes. Collaborate with leaders to solve complex challenges through data-driven insights and foster relatio...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$80K - $105K *

Transform customer engagement strategies by architecting innovative Dynamics 365 CE and Power Platform solutions. Collaborate across teams to deliver exceptional business value and support organizatio...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Develop strategic relationships and enhance market share by identifying opportunities and delivering innovative solutions in the Consumer, Retail, and Logistics domain while collaborating with top ind...

US-AnywhereRemote

Today

  •   11 - 15 years exp.  •   Business Services

$200K - $230K *

Elevate your career by leading the enterprise knowledge strategy, driving governance frameworks, and enhancing information architecture to ensure seamless knowledge access across functions during high...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Business Services

$90K - $120K *

Engage in a transformative role where you enhance patient experiences through research, design, and collaboration, ensuring their voices influence clinical and product decisions while improving overal...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.