Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Account Executive, Large Enterprise, Marketing
$102K - $147K *
Engage with C-Level Executives to drive client retention and growth. Leverage your sales expertise to manage complex high-revenue accounts and deliver exceptional value across a territory of Large Ent...
1 week ago
$120K - $145K *
Join a dynamic team as a Product Manager to shape AI-driven agents. Own product experiences, collaborate closely with engineers and users, and drive the roadmap to enhance back-office efficiency and u...
Reposted 2 days ago
Service Delivery Director (TX DIR)
$135K - $216K *
Transform service delivery operations by leading cross-functional teams, overseeing contract compliance, managing SLAs, and ensuring customer satisfaction in a dynamic IT environment. Drive continuous...
2 weeks ago
Senior Product Manager, Consumer Lifecycle and MarTech (Remote)
$110K - $130K *
Create a cohesive product roadmap for data enablement and customer communications, ensuring scalable marketing and lifecycle solutions while leading cross-functional teams and leveraging advanced AI t...
2 weeks ago
Enterprise Sales Director, Retail
$150K - $180K *
Unlock potential by driving enterprise sales through strategic prospecting and relationship management. Collaborate with cross-functional teams to close complex deals and leverage AI tools to enhance...
Reposted 2 days ago
$100K - $120K *
Drive US revenue growth through ownership of ARR and pipeline targets. Collaborate closely with leadership to expand our presence in the B2B AI space, leading full-cycle sales and building crucial par...
Reposted 3 days ago
Program Manager - Authorized Service Provider (ASP)
$70K - $117K *
Manage the performance and growth of a global network of Authorized Service Providers, ensuring compliance and service quality while driving revenue growth through data-driven decision-making and part...
Yesterday
Senior Manager, Customer Success
$160K - $195K *
Elevate the customer experience through strategic partnership and advocacy. Drive adoption, deepen engagement, and maintain executive relationships to ensure measurable value and retention for a portf...
3 weeks ago
$96K - $125K *
Manage implementation processes, leading multiple customer launches, and drive improvements in project efficiency and customer satisfaction. Collaborate with cross-functional teams to ensure timely, h...
1 week ago
Director, Clinical Pharmacology Lead
$209K - $287K *
Join a team that leads Clinical Pharmacology strategies, driving late-stage development and regulatory interactions for transplant programs to ensure effective drug approval and lifecycle management...
1 week ago
Associate Director, Provider GTM Strategy and Execution - Remote
$112K - $193K *
Unlock strategic success by driving provider go-to-market initiatives, translating complex priorities into actionable plans. Collaborate across functions to ensure effective execution while enabling l...
5 days ago
Presales Solutions Principal @ CustomerGauge | Based in Massachusetts (Remote)
$110K - $130K *
Pioneer customer success as a trusted technical advisor, driving high-value sales cycles across Europe and North America. Leverage NPS and CX expertise for enterprise-level solutions, transforming com...
2 weeks ago
Product & Customer Marketing Manager
$95K - $115K *
Engage in product launches, messaging, and customer marketing to drive business outcomes. Collaborate with teams to craft impactful narratives that resonate with B2B audiences, and contribute to custo...
1 week ago
$110K - $130K *
Explore a strategic role where you drive revenue growth through consultative sales and executive engagement with major organizations, focusing on developing relationships and executing complex sales c...
Reposted 3 weeks ago
Director, Site Acquisition & Location Strategy
$125K - $150K *
Take ownership of strategic site acquisition initiatives, managing multiple development projects while leading site selection and due diligence efforts. Collaborate with diverse stakeholders to ensure...
4 days ago
Lead Integrated Producer - Global HOKA
$96K - $130K *
Join a team that's integral to our Lifestyle Sales operations, supporting account management, preparing presentations, and enhancing client relationships while collaborating across functions for seaml...
Reposted 4 days ago
$110K - $130K *
Lead audience engagement and content strategy to drive organic growth and strengthen brand presence, leveraging AI tools and community insights for impactful content that resonates with target buyers...
3 weeks ago
$246K - $273K *
Build and lead a high-impact marketing organization to drive customer growth, product launches, and performance metrics in a dynamic, Bitcoin-focused environment. Collaborate cross-functionally and ta...
1 week ago
Enterprise Account Executive, North America
$110K - $130K *
Unlock potential by driving enterprise sales growth through strategic client engagement and tailored SaaS solutions, ensuring exceptional service and exceeding targets within the ESG and sustainabilit...
2 weeks ago
Director, Product Marketing, AI Solutions
$174K - $290K *
Unlock potential by driving go-to-market strategy and communications for AI cybersecurity products, translating technical insights into engaging narratives that resonate with partners and customers wh...
2 weeks ago
$69K - $101K *
Drive impactful HR initiatives and programs as you collaborate with teams, optimize processes, and enhance employee engagement to align organizational objectives and foster compliance...
3 weeks ago
Senior Software Engineer, Guest Acquisition
$190K - $220K *
Lead the charge in developing scalable SEO/AEO systems, driving strategy and execution to enhance client visibility through data-driven insights and innovative technology solutions, while ensuring hig...
Reposted 3 weeks ago
$85K - $105K *
Champion customer success by leveraging data solutions to drive impactful results. Collaborate with clients to optimize their experience, ensuring seamless implementation and maximizing the value of o...
Yesterday
$163K - $200K *
Lead the charge in transforming Integrated Facilities Management through strategic product ownership, aligning technology and operations to enhance service delivery and drive measurable results across...
Yesterday
Senior Backend Engineer, Growth & MSSP
$170K - $235K *
Drive the design and implementation of backend services to enhance customer experiences across NodeZero’s licensing, provisioning, and admin systems. Lead efforts to ensure accuracy, scalability, and...
5 days ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.