Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$102K - $147K *

Engage with C-Level Executives to drive client retention and growth. Leverage your sales expertise to manage complex high-revenue accounts and deliver exceptional value across a territory of Large Ent...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Join a dynamic team as a Product Manager to shape AI-driven agents. Own product experiences, collaborate closely with engineers and users, and drive the roadmap to enhance back-office efficiency and u...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$135K - $216K *

Transform service delivery operations by leading cross-functional teams, overseeing contract compliance, managing SLAs, and ensuring customer satisfaction in a dynamic IT environment. Drive continuous...

US-AnywhereRemote

2 weeks ago

  •   15+ years exp.  •   Information Technology

$110K - $130K *

Create a cohesive product roadmap for data enablement and customer communications, ensuring scalable marketing and lifecycle solutions while leading cross-functional teams and leveraging advanced AI t...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$150K - $180K *

Unlock potential by driving enterprise sales through strategic prospecting and relationship management. Collaborate with cross-functional teams to close complex deals and leverage AI tools to enhance...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $120K *

Drive US revenue growth through ownership of ARR and pipeline targets. Collaborate closely with leadership to expand our presence in the B2B AI space, leading full-cycle sales and building crucial par...

US-AnywhereRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Business Services

$70K - $117K *

Manage the performance and growth of a global network of Authorized Service Providers, ensuring compliance and service quality while driving revenue growth through data-driven decision-making and part...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$160K - $195K *

Elevate the customer experience through strategic partnership and advocacy. Drive adoption, deepen engagement, and maintain executive relationships to ensure measurable value and retention for a portf...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$96K - $125K *

Manage implementation processes, leading multiple customer launches, and drive improvements in project efficiency and customer satisfaction. Collaborate with cross-functional teams to ensure timely, h...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$209K - $287K *

Join a team that leads Clinical Pharmacology strategies, driving late-stage development and regulatory interactions for transplant programs to ensure effective drug approval and lifecycle management...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$112K - $193K *

Unlock strategic success by driving provider go-to-market initiatives, translating complex priorities into actionable plans. Collaborate across functions to ensure effective execution while enabling l...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Pioneer customer success as a trusted technical advisor, driving high-value sales cycles across Europe and North America. Leverage NPS and CX expertise for enterprise-level solutions, transforming com...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$95K - $115K *

Engage in product launches, messaging, and customer marketing to drive business outcomes. Collaborate with teams to craft impactful narratives that resonate with B2B audiences, and contribute to custo...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Explore a strategic role where you drive revenue growth through consultative sales and executive engagement with major organizations, focusing on developing relationships and executing complex sales c...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Take ownership of strategic site acquisition initiatives, managing multiple development projects while leading site selection and due diligence efforts. Collaborate with diverse stakeholders to ensure...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$96K - $130K *

Join a team that's integral to our Lifestyle Sales operations, supporting account management, preparing presentations, and enhancing client relationships while collaborating across functions for seaml...

US-AnywhereRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Media

$110K - $130K *

Lead audience engagement and content strategy to drive organic growth and strengthen brand presence, leveraging AI tools and community insights for impactful content that resonates with target buyers...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Media

$246K - $273K *

Build and lead a high-impact marketing organization to drive customer growth, product launches, and performance metrics in a dynamic, Bitcoin-focused environment. Collaborate cross-functionally and ta...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$110K - $130K *

Unlock potential by driving enterprise sales growth through strategic client engagement and tailored SaaS solutions, ensuring exceptional service and exceeding targets within the ESG and sustainabilit...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$174K - $290K *

Unlock potential by driving go-to-market strategy and communications for AI cybersecurity products, translating technical insights into engaging narratives that resonate with partners and customers wh...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$69K - $101K *

Drive impactful HR initiatives and programs as you collaborate with teams, optimize processes, and enhance employee engagement to align organizational objectives and foster compliance...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$190K - $220K *

Lead the charge in developing scalable SEO/AEO systems, driving strategy and execution to enhance client visibility through data-driven insights and innovative technology solutions, while ensuring hig...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $105K *

Champion customer success by leveraging data solutions to drive impactful results. Collaborate with clients to optimize their experience, ensuring seamless implementation and maximizing the value of o...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Consumer Technology

$163K - $200K *

Lead the charge in transforming Integrated Facilities Management through strategic product ownership, aligning technology and operations to enhance service delivery and drive measurable results across...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Business Services

$170K - $235K *

Drive the design and implementation of backend services to enhance customer experiences across NodeZero’s licensing, provisioning, and admin systems. Lead efforts to ensure accuracy, scalability, and...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.