Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$105K - $165K *

Join a team that's driving innovation in Higher Education by delivering tailored ITSM and EX solutions. Engage stakeholders, manage complex sales pipelines, and empower institutions to enhance product...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$190K - $230K *

Transform customer experiences by leading the multi-location product initiative, driving strategy, and developing innovative solutions that scale across the platform for diverse users, empowering them...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$101K - $183K *

Unlock your potential as you cultivate strategic account relationships, driving tailored enterprise sales strategies and managing high-value deals to accelerate client growth and satisfaction within d...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$90K - $120K *

Advance pharmaceutical marketing analytics by leading insight delivery and measurement strategies. Oversee KPI frameworks, reporting processes, and data visualization to ensure compelling insights tha...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$171K - $256K *

Champion the strategic deployment of projects in State & Local Government, overseeing budgets, timelines, and team dynamics. Serve as a trusted advisor to executive leaders, ensuring project excellenc...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$170K - $210K *

Empower a world-class People Operations function to enhance employee experiences, scale operations, and drive recruiting efficiency. Lead a team in optimizing tools and processes while fostering excep...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Staffing

$184K - $308K *

Lead global facilities management operations, driving strategic initiatives and creating scalable operating models across diverse, international assets while ensuring compliance, safety, and high-perf...

US-AnywhereRemote

2 days ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$120K - $150K *

Grow your career with a pivotal leadership role in North American Supply Planning, driving strategic purchasing, optimizing inventory flow, and enhancing supplier collaboration to achieve operational...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$120K - $150K *

Join a team that's solving high-stakes challenges by driving impactful strategies and operational excellence across diverse business functions in a fast-paced, remote environment focused on growth and...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$150K - $200K *

Pioneer the strategic development of global data centers, leveraging collaboration across teams to drive AI initiatives and capacity growth while minimizing risks and costs. Lead and mentor a dynamic...

US-AnywhereRemote

2 days ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$80K - $120K *

Champion customer success by managing enterprise accounts and driving retention, expansion, and measurable outcomes. Leverage data insights and stakeholder relationships to ensure value delivery and m...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$80K - $120K *

Shape the future of client relations by maximizing account growth and retention. Leverage your consultative skills to build lasting relationships and drive revenue through effective sales strategies a...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$250K - $275K *

Manage the end-to-end customer engagement process, ensuring successful implementation and expansion of AI solutions. Drive adoption and build trust with stakeholders, translating insights into actiona...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $180K *

Lead the charge in revolutionizing Marketing Science through AI-driven automation, delivering expert planning and measurement solutions at scale while fostering cross-functional collaboration to solve...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Business Services

$101K - $152K *

Join a team that's driving operational excellence and shaping scalable solutions in revenue systems. We seek a proactive Senior Business Analyst to collaborate cross-functionally, thriving in a dynami...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$164K - $250K *

Advance business growth and optimize CX through data-driven strategies, steering connected vehicle services and partnerships, while fostering innovation in a leadership role emphasizing performance an...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$207K - $310K *

Shape the future of Ecommerce marketing by driving premium video sales and client relationships. Leverage CTV expertise to enhance growth for DTC brands and optimize media strategies as we expand into...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Media

$175K - $325K *

Elevate customer outcomes with your expertise as a Senior Customer Success Engineer. Drive onboarding, adoption, and technical success in data security and AI governance while collaborating closely wi...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$145K - $200K *

Lead scheduling services for key projects, ensuring timely delivery through collaboration and strategic resource planning, while mentoring a high-performing team and driving innovation across construc...

US-AnywhereRemote

3 days ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$200K - $240K *

Unlock potential by driving innovative energy solutions through strategic sales cycles. Collaborate with diverse clients to optimize energy management while achieving significant business growth in a...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $120K *

Shape the future of IT operations by leading a dynamic team to drive automation, enhance processes, and achieve excellence in service delivery, transforming a reactive environment into one of accounta...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $160K *

Lead the charge in driving revenue growth through strategic enterprise account management. Execute value-based sales cycles, building relationships with C-suite executives to enhance supply chain resi...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$155K - $185K *

Optimize recruiting strategies and processes to attract top talent across various functions. Lead a dedicated team, manage staffing resources, and ensure compliance with labor regulations in a fast-pa...

US-AnywhereRemote

Reposted yesterday

  •   11 - 15 years exp.  •   Education, Government & Non-Profit

$120K - $150K *

Drive the implementation and management of dynamic Professional Services teams, ensuring exceptional delivery and client satisfaction while championing innovation and operational excellence across cro...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$99K - $171K *

Shape the future of advertising by driving client engagement and sales growth across the territory. Leverage innovative solutions and build strong partnerships with brands and agencies while meeting s...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Media

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.