Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$155K - $165K *

Lead the charge in strategic BI initiatives, managing a talented data team to drive impactful analytics solutions that enhance business performance and support healthcare clients' needs...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Healthcare

$120K - $150K *

Unlock growth by driving sales and strategic partnerships in commercial origination. Leverage industry relationships and deep product knowledge to structure and close deals while analyzing market tren...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Business Services

$134K - $214K *

Lead the charge in defining and executing the Sexual Health portfolio strategy, ensuring alignment across teams to drive product development, market adoption, and performance metrics that enhance cust...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$135K - $150K *

Lead the charge in expanding Merchant Central globally by integrating strategic processors and driving international market launches. Own the product roadmap and collaborate across teams to ensure suc...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $145K *

Tackle international market expansion as you lead the global launch of SaaS products. Own the strategy, drive integrations, and collaborate cross-functionally to establish a strong presence in Canada...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $111K *

Shape exceptional customer interactions by leading innovative strategies, designing journey maps, and fostering collaboration with stakeholders. Drive improvements and implement new features for an en...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $150K *

Advance the marketing vision as a strategic leader, transforming insights into impactful brand stories while fostering sustainable growth across diverse platforms and channels...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Consumer Technology

$112K - $149K *

Accelerate service excellence by leading a talented team of managers and engineers to enhance customer support, drive profitability, and achieve operational goals through collaborative projects and da...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$88K - $134K *

Join a team that empowers Partner Operations to enhance our partner ecosystem. You will manage key operational systems, ensuring accuracy and efficiency while fostering deep relationships with stakeho...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $120K *

Accelerate progress at driving new client partnerships and revenue growth within a high-autonomy, results-driven sales environment. Own the complete sales cycle, leveraging networks to create strategi...

US-AnywhereRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Technical Services

$171K - $200K *

Shape the future of dental technology by leading operational strategies, enhancing customer experiences, and driving sustainable growth across a diverse portfolio of products in the Dental/Ortho ecosy...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Healthcare

$100K - $120K *

Engage with clients to expand business through innovative data storage solutions while maintaining strong relationships with existing partners. Foster growth in assigned territory by leveraging indust...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$85K - $125K *

Partner with us to enhance client relationships and drive sales growth by tailoring solutions that meet their needs in a dynamic and competitive environment, ensuring a seamless experience and strateg...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$85K - $125K *

Transform client engagement by leveraging innovative HCM solutions to drive sales growth. Collaborate with internal teams, anticipate client needs, and create lasting executive relationships to expand...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Business Services

$70K - $95K *

Deliver impactful marketing initiatives by managing a dedicated team to execute local events, drive consumer engagement, and support brand awareness, while adapting strategies based on market trends a...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Food & Beverages

$190K - $200K *

Contribute to the growth of a healthcare startup by leading a team of Account Executives. Shape the sales strategy and ensure effective execution of SaaS solutions for home health and hospice provider...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $175K *

Help us elevate projects to new heights by leading diverse teams and optimizing processes to deliver exceptional outcomes. Your leadership will inspire excellence and drive impactful project managemen...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$150K - $170K *

Join a team that's dedicated to elevating client experiences in managing complex employee benefits for large enterprises. Thrive in a fast-paced environment by strategically executing customized solut...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$178K - $297K *

Lead a high-impact team in developing innovative machine learning models that enhance pricing and underwriting decisions, drive business growth, and improve risk management within a complex healthcare...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $170K *

Shape the future of customer engagement through systemic enhancements. Drive measurable outcomes in onboarding, retention, and support deflection within a high-impact Center of Excellence using Pendo...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$100K - $170K *

Optimize revenue growth by leading high-performing sales teams and developing customer-centric strategies. Collaborate across business units, forge strong partnerships, and implement innovative soluti...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$200K - $240K *

Join a leading team driving innovation and growth in defense solutions. As a Senior Capture Manager, you'll lead strategic initiatives, engage stakeholders, and shape winning proposals to secure oppor...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$130K - $180K *

Unlock potential by driving innovative market strategies and partnerships in the pharmaceutical sector. You will lead revenue growth, product positioning, and pilot initiatives, paving the way for sus...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$90K - $130K *

Lead go-to-market strategies to ensure impactful product launches through effective collaboration and strategic insights, driving measurable success in customer engagement and internal alignment acros...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Consumer Technology

$172K - $200K *

Join a team that's at the forefront of product innovation, driving impactful solutions in healthcare. Use your strategic thinking, AI fluency, and collaborative skills to enhance our product offerings...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.