Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$107K - $199K *

Unlock potential by driving compliance and risk management in health plans. Collaborate with stakeholders to translate regulatory requirements into actionable controls, ensuring robust privacy and sec...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$94K - $123K *

Manage a diverse portfolio of mid-market accounts, driving growth through strategic sales and cross-functional collaboration while enhancing customer engagement and achieving quarterly revenue targets...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$86K - $129K *

Unlock potential by executing data-driven marketing campaigns that drive upsell and cross-sell revenue growth. Collaborate with key teams to optimize performance and enhance customer experiences acros...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K - $130K *

Drive enterprise growth by enhancing client partnerships, optimizing solutions, and leveraging advanced sales tactics to ensure transformative results and strategic success in safety and operational e...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$152K - $186K *

Lead the end-to-end product delivery process, integrating business needs with technology. Collaborate across functions to deliver AI-forward solutions targeting member outcomes while ensuring accounta...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $120K *

Join a team that's dedicated to executing high-impact lifecycle marketing campaigns. As a Senior Project Manager, you'll oversee project coordination, streamline processes, and enhance team performanc...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$121K - $151K *

Unlock potential by leading a dynamic Customer Success team to drive client engagement, ensuring impactful demos and adoption strategies while collaborating cross-functionally to deliver exceptional v...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$106K - $260K *

Champion innovation by leading product management for digital solutions, enhancing customer experiences through strategic vision and collaboration with cross-functional teams, ensuring alignment and d...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Healthcare

$69K - $104K *

Join a dynamic team driving enterprise SaaS sales growth by prospecting and qualifying leads. Build lasting client relationships through diligent research and outreach, collaborating closely with mark...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$69K - $104K *

Engage with prospective clients and drive pipeline growth in regulated industries. Qualify leads and conduct insightful research to identify business needs, while collaborating with the marketing and...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$90K - $130K *

Champion compliance and access governance within enterprise systems. Collaborate with clients to optimize Fastpath solutions, driving ROI and ensuring adherence to regulations. Leverage your expertise...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Technical Services

$170K - $210K *

Empower strategic growth by partnering with sales leaders to shape AMER Enterprise and MSP operations during expansion. Drive planning, performance, and optimization, ensuring effective frameworks for...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$200K - $275K *

Transform your career as a strategic Hunter on our Core Sales team. Drive new client acquisition, generate meaningful pipeline, and engage executive buyers to position our platform as the backbone of...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $180K *

Unlock potential by driving operational efficiency for private equity portfolio companies. You will lead client delivery, mentorship, and business development, enhancing financial functions and advisi...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$130K - $180K *

Shape the future of homebuyer experiences by leading product strategies that enhance buyer confidence and streamline supplier workflows within a collaborative, innovative environment. Drive impactful...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Consumer Technology

$120K - $150K *

Optimize revenue growth by securing new business opportunities with Fortune 250 clients through strategic collaboration and meticulous execution of sales plans. Drive enterprise sales ranging from $50...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $160K *

Optimize enterprise sales strategies, securing high-value opportunities with Fortune 250 clients. Collaborate with a dedicated team to drive innovations in cybersecurity, ensuring a proactive approach...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Champion innovative learning experiences as you lead a team to create engaging digital content that enhances educational outcomes. Leverage data insights and creativity to drive product excellence wit...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$175K - $195K *

Develop and lead consultant engagement strategies, enhancing onboarding and lifecycle readiness. Optimize processes to ensure seamless mobilization and deployment, driving efficiency across operations...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$187K - $275K *

Engage with US Civilian Government Law Enforcement agencies to develop and execute sales strategies for Network and Data Security solutions. Build strong relationships, understand client needs, and en...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$95K - $115K *

Elevate search performance by leading integrated campaigns and mentoring a team. Drive strategy in SEM and SEO for prominent clients in healthcare, ensuring outstanding results and client satisfaction...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$115K - $194K *

Lead operational excellence within the Customer Success teams, driving impactful programs that enhance performance and efficiency while fostering collaboration across cross-functional teams in a dynam...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$100K - $115K *

Explore a pivotal role where you'll lead HubSpot CRM implementations, driving efficiency and innovation. Collaborate across clients to optimize revenue operations and elevate marketing and sales strat...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Innovate and drive success in emerging technologies by advising clients on solutions that align with their business needs. Leverage your technical expertise and consulting skills to deliver impactful...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$105K - $141K *

Lead the charge in negotiating vital 3rd Party Fiber/Conduit Agreements, managing multiple projects, mentoring team members, and ensuring compliance to optimize the fiber-optic network across North Am...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.