Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
$80K - $100K *
Accelerate progress at franchise locations by fostering the adoption and optimization of sales training and processes, ensuring revenue growth and an enhanced customer experience through strategic coa...
1 week ago
Director of Consultant Relations
$181K - $237K *
Unlock potential by developing strategic partnerships and enhancing channel programs. As a leader, you’ll drive market expansion and nurture relationships with brokers and consultants to elevate the a...
Yesterday
Account Executive - Large Enterprise
$134K - $201K *
Transform customer engagement by leading strategic sales initiatives for SaaS and cloud solutions. Prioritize opportunities, negotiate with C-suite execs, and maintain accurate forecasting to drive si...
1 month ago
Senior Demand Generation Manager
$125K - $135K *
Accelerate demand generation efforts through engagement-driven strategies, leading webinars and email campaigns while collaborating with sales to enhance pipeline success and optimize program ROI...
3 weeks ago
Senior Customer Success Manager
$100K - $130K *
Empower customer success by managing SMB and midmarket portfolios, fostering relationships, ensuring retention, and driving growth through tailored solutions. Collaborate cross-functionally to enhance...
1 week ago
Director, Product Experience & Design
$180K - $230K *
Lead transformative user experience and design strategies. Drive AI integration into product workflows for innovative, customer-centric experiences that elevate organizational standards and product qu...
6 days ago
Product Marketing - Sr Manager /Director
$120K - $160K *
Shape our AI product marketing strategy and narrative. Lead go-to-market initiatives, influence product roadmaps, and develop compelling messaging to drive adoption and revenue growth. Engage cross-fu...
Today
$120K - $180K *
Champion revenue growth by managing complex enterprise accounts. Drive strategic value, develop multi-year plans, and foster executive relationships to maximize account performance and adopt innovativ...
2 days ago
Account Executive - SaaS Communities
$55K - $128K *
Collaborate to drive sales for a groundbreaking SaaS platform in student engagement. Own the customer journey, leverage sales expertise, and spearhead growth initiatives to enhance student experiences...
2 weeks ago
$70K - $115K *
Transform staffing strategies by aligning talent deployment with business needs while fostering collaboration across teams and optimizing resource utilization for professional growth and development...
Yesterday
$100K - $125K *
Manage and oversee global employee benefits programs, ensuring compliance and excellence in service delivery across multiple markets while collaborating with cross-functional teams to optimize the emp...
1 week ago
$140K - $170K *
Accelerate strategic growth by managing key accounts, driving revenue, and building lasting client partnerships in the supply chain software sector. Collaborate with internal teams to achieve sales go...
2 weeks ago
$140K - $165K *
Manage a high-performing technical support engineering team, driving escalation quality and improving customer satisfaction. Collaborate with engineering to ensure seamless resolution pathways and pro...
3 weeks ago
$138K - $165K *
Champion your career with this dynamic remote role, supporting customers through their life insurance journey. Leverage your sales expertise to personalize coverage, drive conversions, and provide exc...
4 weeks ago
$179K - $340K *
Shape innovative data-driven solutions by developing full-stack applications. Collaborate within a dynamic team to leverage technology in tackling complex client challenges, owning projects from ideat...
1 week ago
$316K - $395K *
Accelerate your career by executing territory plans to hunt and secure new logos, advancing strategic accounts, and delivering high-impact proposals that directly contribute to data security and resil...
6 days ago
$355K - $395K *
Help us drive growth by hunting for new enterprise accounts and expanding relationships with senior decision-makers. You'll craft compelling business cases that intertwine data security and resilience...
1 week ago
$316K - $395K *
Join a dynamic team to drive net-new logo acquisition in the data security sector. Engage with C-suite leaders, develop compelling proposals, and utilize your enterprise sales expertise to influence s...
1 week ago
$70K - $95K *
Join a team that's focused on empowering clients by driving strategic initiatives and operational excellence. Collaborate across departments to enhance client programs and ensure exceptional service d...
Yesterday
Senior Manager, Customer Success (Healthcare)
$120K - $150K *
Lead the charge in transforming Tonal's healthcare partnerships. Manage key accounts, develop the commercial playbook, and build a high-performing success team to drive growth and clinical excellence...
2 weeks ago
Director, Business Technology Operations
$130K - $180K *
Unlock potential by leading technology enablement operations, optimizing business processes, and driving digital transformation. Collaborate with leaders to design strategies that enhance efficiency a...
2 weeks ago
$90K - $130K *
Pioneer in client success as an Account Executive, driving growth and value for large enterprises. Build relationships with C-level executives, managing complex sales processes while achieving ambitio...
4 days ago
$163K - $200K *
Drive success by overseeing asset management, executing inventory plans, and optimizing product lifecycles while fostering team leadership and strategic supplier relations to enhance market share and...
5 days ago
$90K - $130K *
Lead the charge in product innovation and lifecycle management, collaborating with cross-functional teams to drive customer satisfaction and revenue growth while aligning products with strategic objec...
Reposted 1 week ago
Director, Corporate Communications
$100K - $130K *
Unlock potential by driving impactful internal communications strategies that enhance employee engagement and align organizational goals. Collaborate across teams to craft clear messages and support k...
Yesterday
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.