Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$80K - $100K *

Accelerate progress at franchise locations by fostering the adoption and optimization of sales training and processes, ensuring revenue growth and an enhanced customer experience through strategic coa...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$181K - $237K *

Unlock potential by developing strategic partnerships and enhancing channel programs. As a leader, you’ll drive market expansion and nurture relationships with brokers and consultants to elevate the a...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$134K - $201K *

Transform customer engagement by leading strategic sales initiatives for SaaS and cloud solutions. Prioritize opportunities, negotiate with C-suite execs, and maintain accurate forecasting to drive si...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $135K *

Accelerate demand generation efforts through engagement-driven strategies, leading webinars and email campaigns while collaborating with sales to enhance pipeline success and optimize program ROI...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$100K - $130K *

Empower customer success by managing SMB and midmarket portfolios, fostering relationships, ensuring retention, and driving growth through tailored solutions. Collaborate cross-functionally to enhance...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$180K - $230K *

Lead transformative user experience and design strategies. Drive AI integration into product workflows for innovative, customer-centric experiences that elevate organizational standards and product qu...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$120K - $160K *

Shape our AI product marketing strategy and narrative. Lead go-to-market initiatives, influence product roadmaps, and develop compelling messaging to drive adoption and revenue growth. Engage cross-fu...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $180K *

Champion revenue growth by managing complex enterprise accounts. Drive strategic value, develop multi-year plans, and foster executive relationships to maximize account performance and adopt innovativ...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$55K - $128K *

Collaborate to drive sales for a groundbreaking SaaS platform in student engagement. Own the customer journey, leverage sales expertise, and spearhead growth initiatives to enhance student experiences...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$70K - $115K *

Transform staffing strategies by aligning talent deployment with business needs while fostering collaboration across teams and optimizing resource utilization for professional growth and development...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Staffing

$100K - $125K *

Manage and oversee global employee benefits programs, ensuring compliance and excellence in service delivery across multiple markets while collaborating with cross-functional teams to optimize the emp...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$140K - $170K *

Accelerate strategic growth by managing key accounts, driving revenue, and building lasting client partnerships in the supply chain software sector. Collaborate with internal teams to achieve sales go...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$140K - $165K *

Manage a high-performing technical support engineering team, driving escalation quality and improving customer satisfaction. Collaborate with engineering to ensure seamless resolution pathways and pro...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$138K - $165K *

Champion your career with this dynamic remote role, supporting customers through their life insurance journey. Leverage your sales expertise to personalize coverage, drive conversions, and provide exc...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$179K - $340K *

Shape innovative data-driven solutions by developing full-stack applications. Collaborate within a dynamic team to leverage technology in tackling complex client challenges, owning projects from ideat...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$316K - $395K *

Accelerate your career by executing territory plans to hunt and secure new logos, advancing strategic accounts, and delivering high-impact proposals that directly contribute to data security and resil...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$355K - $395K *

Help us drive growth by hunting for new enterprise accounts and expanding relationships with senior decision-makers. You'll craft compelling business cases that intertwine data security and resilience...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$316K - $395K *

Join a dynamic team to drive net-new logo acquisition in the data security sector. Engage with C-suite leaders, develop compelling proposals, and utilize your enterprise sales expertise to influence s...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$70K - $95K *

Join a team that's focused on empowering clients by driving strategic initiatives and operational excellence. Collaborate across departments to enhance client programs and ensure exceptional service d...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$120K - $150K *

Lead the charge in transforming Tonal's healthcare partnerships. Manage key accounts, develop the commercial playbook, and build a high-performing success team to drive growth and clinical excellence...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $180K *

Unlock potential by leading technology enablement operations, optimizing business processes, and driving digital transformation. Collaborate with leaders to design strategies that enhance efficiency a...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $130K *

Pioneer in client success as an Account Executive, driving growth and value for large enterprises. Build relationships with C-level executives, managing complex sales processes while achieving ambitio...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Business Services

$163K - $200K *

Drive success by overseeing asset management, executing inventory plans, and optimizing product lifecycles while fostering team leadership and strategic supplier relations to enhance market share and...

US-AnywhereRemote

5 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$90K - $130K *

Lead the charge in product innovation and lifecycle management, collaborating with cross-functional teams to drive customer satisfaction and revenue growth while aligning products with strategic objec...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $130K *

Unlock potential by driving impactful internal communications strategies that enhance employee engagement and align organizational goals. Collaborate across teams to craft clear messages and support k...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.