Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$150K - $200K *

Lead the charge in cybersecurity client engagements by driving growth through trusted advisor relationships at the C-suite level, aligning strategic solutions with client needs to enhance enterprise s...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Technical Services

$150K - $200K *

Unlock new growth opportunities by leading C-suite consultative sales in cybersecurity. Collaborate with senior stakeholders to position innovative solutions, drive revenue, and establish EPAM as a tr...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Technical Services

$120K - $150K *

Transform brand identity and content strategies, driving audience growth through innovative storytelling and influencer marketing, ensuring a consistent brand voice and collaborative partnerships acro...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$162K - $256K *

Elevate your career by leading a top-tier sales team focused on strategic accounts, driving growth and revenue through innovative sales strategies and building strong enterprise relationships. Your ex...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$120K - $150K *

Lead the transformation of customer experience through strategic vision and execution. Drive impactful storytelling, measurable outcomes, and develop capabilities at scale within our global organizati...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Transform customer experience through strategic leadership in CXAI. Lead the vision and execution of change management, creating compelling narratives and measurable outcomes for a 75,000-person globa...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$122K - $155K *

Unlock innovative programmatic strategies while leading a dynamic team to enhance client engagement and deliver cutting-edge media solutions in a collaborative, cross-functional environment...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Media

$100K - $231K *

Join us to lead centralized production operations, optimizing efficiency and governance. Drive continuous improvement, performance metrics, and stakeholder engagement to ensure operational excellence...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$211K - $235K *

Inspire data-driven decision-making by leading a team of BI analysts, developing executive dashboards, and enabling AI-assisted analytics for actionable business insights across diverse stakeholders...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$117K - $150K *

Unlock your potential by leading audience activation initiatives within advanced advertising. Drive strategic growth and foster partnerships while leveraging your extensive industry connections to pro...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Media

$120K - $150K *

Lead the charge in driving growth within strategic enterprise accounts by building strong relationships, uncovering opportunities, and delivering tailored solutions that enhance customer value and suc...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$108K - $140K *

Join a team that's dedicated to enhancing client relationships, driving service delivery, and promoting growth. You'll manage the full client lifecycle to ensure satisfaction, retention, and success b...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Business Services

$220K - $250K *

Take ownership of a critical customer program, ensuring successful execution from kickoff to go-live. Lead multi-functional teams, manage complex deployments, and build strong client relationships, al...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $110K *

Drive strategic sales initiatives and foster partnerships, focusing on mid-sized and enterprise clients in the Salesforce ecosystem. Manage lead acquisition, sales process, and collaborate with teams...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$85K - $90K *

Transform the consumer engagement landscape by leading omni-channel communication strategies that enhance experiences, drive compliance, and maximize performance through data-driven decision-making an...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$178K - $367K *

Lead innovative partner marketing strategies while guiding a dedicated team. Collaborate across functions to enhance Pinterest's advertising partnerships, driving revenue through operational excellenc...

US-AnywhereRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Business Services

$105K - $125K *

Transform your career as a Product Marketing Manager, driving impactful go-to-market strategies through buyer research and messaging frameworks. Collaborate across teams to translate platform capabili...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $120K *

Transform client experiences by leading software implementation projects. Collaborate with diverse teams to define project objectives, manage resources, and drive successful deployments while ensuring...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $120K *

Grow your career by driving product adoption and customer success in B2B SaaS. Lead engagements, build relationships, and map out expansion strategies with clients to enhance their experience and achi...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K - $130K *

Drive growth by shaping strategic partnerships and optimizing processes in a dynamic business development role. Collaborate with teams to enhance e-commerce performance, create lead generation strateg...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$130K - $160K *

Join a dynamic team to shape Gummicube's marketing strategy, leading a diverse group to drive growth and brand awareness through innovative programs, digital marketing, and strategic partnerships acro...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$117K - $150K *

Drive growth in advanced advertising by engaging clients and agencies through data-driven solutions. Collaborate across teams to enhance audience activation strategies and lead negotiations for new bu...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Media

$117K - $150K *

Lead sales initiatives to expand Advanced Advertising through audience activation, data enablement. Collaborate with teams to drive new opportunities, manage client relationships and ensure stakeholde...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Media

$130K - $180K *

Join us to lead and enhance client engagement strategies, driving operational excellence and fostering loyalty in a fast-paced environment focused on measurable value and client success across multipl...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$166K - $225K *

Unlock potential by leading strategic operations in process improvement and customer service. Oversee cross-departmental initiatives, streamline workflows, and enhance service delivery while fostering...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.