Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$125K - $150K *

Elevate your career by leading global clinical trial projects, ensuring quality delivery and client satisfaction. Collaborate with cross-functional teams to drive operational excellence and continuous...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Lead the charge in building a robust executive talent pipeline through innovative recruitment strategies, fostering relationships, and enhancing leadership development to support future organizational...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Staffing

$160K - $200K *

Lead and innovate Tapcheck's Customer Success strategy across support, onboarding, and account management, driving retention and revenue growth while developing a high-performing team in a fast-paced...

US-AnywhereRemote

Reposted 3 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$252K - $280K *

Champion high-impact partnerships to drive revenue growth by leading a team and establishing effective strategies that enhance market presence and scalability across various partnerships within a rapi...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Business Services

$160K - $177K *

Shape the future of our Atlassian platforms, lead multi-team consolidations, and drive innovative architecture strategies across cloud environments to enhance productivity and compliance for diverse b...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$169K - $188K *

Drive innovative product strategies that enhance the customer experience in e-commerce. Collaborate with diverse teams to optimize the shopping journey, balancing immediate tactics with long-term visi...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$200K - $258K *

Lead a senior development team in creating AI-driven sales agents that enhance seller productivity through next-best-action guidance, collaborating with cross-functional teams to integrate technology...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$250K - $275K *

Drive the transformation of banking by guiding product strategies for an innovative Banking as a Service platform, ensuring alignment across teams to deliver impactful financial solutions...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$151K - $271K *

Transform marketing effectiveness by building an AI orchestration platform that integrates workflows, drives adoption, and establishes measurement frameworks across Worldwide Marketing functions for m...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$110K - $130K *

Lead the development of compelling product messaging and positioning, driving sales enablement and product launches while collaborating with cross-functional teams to enhance market communication and...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$170K - $200K *

Elevate product delivery by leading complex automotive engagements, ensuring clarity and execution across the product lifecycle while integrating AI tools to enhance client capabilities and drive inno...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$130K - $150K *

Drive strategic account management for top-tier restaurant brands, fostering relationships with senior leadership and ensuring their success through innovative solutions and AI integration, while lead...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$109K - $144K *

Drive success by managing strategic enterprise accounts in the Professional & Business Services sector. Leverage your expertise to enhance client relationships and optimize service delivery through a...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$150K - $180K *

Lead, mentor, and inspire a high-performing engineering team to drive growth and optimize a robust platform that enhances patient experiences across multiple digital channels, ensuring innovative solu...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$180K - $220K *

Join our team to lead and innovate the Customer Experience strategy, driving exceptional outcomes across a diverse customer portfolio while aligning with cross-functional leaders to enhance service co...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Business Services

$188K - $235K *

Deliver innovative cyber security strategies and enhance operations in a senior leadership role, protecting critical systems and data across highly regulated environments. Collaborate with cross-funct...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$300K - $340K *

Lead a dynamic Sales Team to drive growth in your region, utilizing best practices and effective prospecting techniques to exceed quotas and enhance client relationships while fostering team developme...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Empower real estate agents with innovative sales strategies, engage clients throughout the sales funnel, and lead virtual demonstrations that highlight our solutions, driving business growth and incre...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$174K - $290K *

Join a high-performing team to spearhead service operations, drive strategic growth, and enhance customer satisfaction in a dynamic environment. Lead the way in service delivery excellence and operati...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$102K - $147K *

Join a team that's focused on driving retention and growth with enterprise clients. Collaborate with C-level executives to unlock opportunities, ensuring they maximize their investment. Achieve perfor...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$93K - $124K *

Grow your career with a dynamic role focused on expanding strategic accounts, driving innovation in Asset Lifecycle Management, and collaborating with stakeholders to deliver impactful solutions in th...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$200K - $215K *

Take ownership of building strategic relationships with Global System Integrators, driving revenue growth through effective partnership management and collaborative go-to-market strategies while ensur...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$175K - $225K *

Champion strategic enterprise sales by engaging C-suite executives and solving complex challenges through our Cloud Directory Platform. Leverage 7+ years of B2B sales experience to drive new logo acqu...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$162K - $238K *

Design and optimize R&D operations to enhance organizational effectiveness through data-driven insights, collaboration, and governance. Partner cross-functionally to drive continuous improvement and e...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$210K - $248K *

Join us to lead and inspire our Mid Market Customer Success teams, driving strategy and engagement while ensuring retention and expansion in a dynamic B2B SaaS environment. Shape customer outcomes and...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.