Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$130K - $180K *

Lead the charge in shaping innovative engineering strategies for cutting-edge data center solutions, ensuring technical excellence and operational reliability across all infrastructure projects as a k...

US-AnywhereRemote

Reposted today

  •   11 - 15 years exp.  •   Technical Services

$122K - $178K *

Empower our marketing strategy by leading a cross-portfolio effort to define market narratives, shape go-to-market strategies, and ensure cohesive alignment across teams to drive growth and adoption f...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$80K - $120K *

Accelerate your career by driving revenue through strategic partnerships in the dynamic HubSpot ecosystem. Utilize your expertise in channel sales to empower growth, engage key stakeholders, and enhan...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$135K - $175K *

Accelerate growth by spearheading enterprise sales initiatives, building relationships with top insurers, and driving new client acquisition through effective sales strategies and relationship managem...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Lead and drive growth in the US educational market. Own revenue performance, manage a high-performing sales team, and execute customer acquisition strategies for pipeline development and deal closure...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$198K - $240K *

Transform patient access strategies while leading a dynamic field team. Drive performance through collaboration, ensure readiness for key initiatives, and cultivate relationships that enhance patient...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Healthcare

$100K - $130K *

Empower market strategies by driving compelling product narratives, positioning, and go-to-market success for a diverse product portfolio while collaborating cross-functionally to enhance customer und...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$70K - $95K *

Elevate your career by driving partner growth, enhancing sales opportunities, and delivering exceptional support in a fast-paced environment while collaborating closely with internal teams and stakeho...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$145K - $207K *

Lead the charge in driving cloud transformation by building and managing high-performing sales teams. Foster partnerships and deliver customer solutions to enhance market position and achieve ambitiou...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$177K - $292K *

Lead the charge in validating product satisfaction through robust beta programs. Manage a team to design testing frameworks and ensure rigorous data-driven insights guide product launches at scale. Co...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$137K - $245K *

Shape the future of asset maintenance by defining product vision and strategy. Engage deeply with customers to design innovative solutions, drive product lifecycle, collaborate with cross-functional t...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$230K - $384K *

Elevate U.S. vaccine launch preparedness and advocacy strategy by integrating policy, access, and coverage insights, ensuring readiness across medical teams for impactful execution of vaccine initiati...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$152K - $190K *

Join a dynamic team to lead strategic digital and AI initiatives, strengthen client relationships, and drive impactful outcomes across evolving project landscapes. Cultivate partnerships while oversee...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$90K - $120K *

Shape the future of literacy solutions by leading product marketing efforts, driving go-to-market strategies, and collaborating cross-functionally to enhance customer engagement and product adoption w...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$80K - $110K *

Join a dynamic team driving project and program management in healthcare, ensuring optimal staff performance and service quality while overseeing innovative client-focused projects and initiatives for...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$175K - $225K *

Engage in a pivotal product role where you'll define AI products for financial advisors, driving the strategy from concept to launch while collaborating with cross-functional teams to ensure alignment...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $150K *

Lead the charge in identifying and prioritizing government defense opportunities while driving strategic capture efforts alongside cross-functional teams and leveraging advanced market tools for succe...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Aerospace & Defense

$90K - $130K *

Shape the future of customer success by leading a dynamic team of CSMs. Drive adoption, value realization, and long-term relationships while optimizing team performance and scaling best practices acro...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$175K - $215K *

Join a team that drives successful Epic implementations, ensuring client satisfaction and high-quality patient care through effective project management and communication. Collaborate with healthcare...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $180K *

Champion strategic initiatives and drive international expansion through financial insights, collaboration, and innovative solutions that enhance business performance and achieve growth targets across...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $166K *

Take ownership of strategic technology alliances, driving growth and integrations that create market opportunities. Collaborate across teams to execute joint plans that enhance partner relationships a...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $110K *

Unlock growth potential by forging strong relationships with key accounts, driving demand generation, and executing strategies for profitability. Partner closely with Channel Partners to maximize cust...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$94K - $143K *

Drive strategic sourcing in a dynamic environment, managing end-to-end supplier relationships and negotiations. Collaborate with stakeholders to innovate and implement effective category strategies yi...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$114K - $178K *

Lead transformation efforts with Enterprise customers, ensuring product adoption and business alignment while driving renewal success through collaboration and strategic planning. Become a trusted par...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$78K - $130K *

Lead the charge in optimizing and scaling inside sales functions while coaching a high-performing team to exceed revenue goals. Collaborate cross-functionally to establish effective strategies and dri...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.