Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$126K - $140K *

Shape the future of customer success by owning technical onboarding, guiding clients through implementation, optimizing deployments, and ensuring adherence to best practices for optimal use of the pla...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$236K - $341K *

Lead the engineering organization to evolve a critical ticketing platform while fostering an AI-native culture. Collaborate across teams to deliver systems that power live events, ensuring reliability...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $124K *

Unlock potential by leading customer advocacy initiatives, driving content strategy, and managing high-volume production of case studies and testimonials. Collaborate with cross-functional teams to en...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$150K - $165K *

Champion enterprise sales by driving new business and fostering executive-level relationships in eCommerce. Leverage your expertise to enhance post-purchase experiences and consistently exceed revenue...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Drive the successful management of Epic-related projects, focusing on optimizing electronic health record systems and coordinating with diverse teams to enhance operational efficiency and support pati...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$68K - $94K *

Manage client relationships and contracts, ensuring alignment with technical standards. Foster cross-departmental collaboration and oversee service delivery, driving customer satisfaction and retentio...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$117K - $150K *

Grow revenue by driving new business and expanding existing accounts. Leverage consultative strategies to align solutions with client needs while collaborating with internal teams to deliver impactful...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$150K - $180K *

Transform client engagements by leading AI and digital engineering initiatives. Drive market thought leadership, foster team growth, and shape innovative solutions while collaborating closely with sta...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Business Services

$149K - $224K *

Champion growth initiatives to drive membership and enrollment across four key markets, leveraging data-driven strategies and cross-functional collaboration to optimize performance and market expansio...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Transform the healthcare landscape by driving provider partnerships. Influence strategy, deepen relationships with health systems, and enhance musculoskeletal care access via innovative referral solut...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Deliver impactful growth by forging relationships with cardiology practices and health systems. Spearhead a consultative sales process within a defined territory while championing innovative care mode...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $150K *

Lead the Remote Sensing Department, delivering strategic and operational excellence by managing resources, optimizing processes, and ensuring high-quality outcomes in collaboration with various techni...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Technical Services

$120K - $150K *

Transform the remote sensing landscape by leading operations, overseeing projects, and driving innovation. Shape staff development and ensure high-quality deliverables through strategic resource manag...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Technical Services

$120K - $150K *

Join a team that leads the Remote Sensing Department, driving operations, technology, and quality systems to deliver innovative geospatial projects while mentoring a diverse team and ensuring successf...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Technical Services

$175K - $200K *

Deliver strategic leadership in remote sensing operations, ensuring optimal project delivery and resource management while overseeing a multidisciplinary team to enhance operational performance and te...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Technical Services

$120K - $150K *

Innovate and lead the Remote Sensing Department, driving operational excellence and technical delivery across complex projects while mentoring a team of experts to ensure cutting-edge quality in geosp...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$85K - $158K *

Join a team that drives market success by managing PNT solutions, merging strategic marketing with product development. Engage with customers and stakeholders to elevate new product introductions and...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$130K - $150K *

Optimize our digital storefront's commercial performance, driving revenue growth through effective merchandising, customer insights, and seamless user experience. Collaborate across teams to enhance c...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$135K - $160K *

Transform the case management platform for our security operations, leading migration and strategy while collaborating with cross-functional teams. Mentor product managers and enhance product thinking...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$165K - $195K *

Lead strategic healthcare sales efforts by developing client relationships, identifying growth opportunities, and executing comprehensive account strategies. Drive revenue growth within Medicare Advan...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $235K *

Shape the future of our SMB and Specialty Channels by leading a dynamic team dedicated to driving growth and fostering partnerships with resellers and integrators while ensuring operational excellence...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$100K - $120K *

Transform your career as a key player in Epic Solution Delivery, driving system enhancements and guiding cross-functional projects while mentoring team members for success in healthcare IT...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$135K - $169K *

Unlock your potential by leading complex design initiatives that define product strategy and influence cross-functional teams. Drive innovation in UX and create impactful solutions while shaping the f...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Consumer Technology

$107K - $199K *

Transform the healthcare landscape by leading digital quality measurement initiatives. Drive process improvement efforts and enhance clinical data reporting strategies while collaborating with cross-f...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $150K *

Elevate your career by leading global clinical trial projects, ensuring quality delivery and client satisfaction. Collaborate with cross-functional teams to drive operational excellence and continuous...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.