Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$130K - $145K *

Elevate user experiences by designing seamless consumer interactions across web and mobile. Collaborate closely with engineering to drive product strategy and foster system-level thinking, ensuring hi...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$130K - $145K *

Transform consumer experiences by designing cohesive, high-quality products across digital platforms. Join a dynamic team that values ownership and innovation, while shaping strategies to elevate user...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$157K - $197K *

Empower growth by leading a pre-sales technical team and engaging with customers. Drive strategic initiatives, enhance product strategies, and coach high-performing teams to achieve rapid objectives i...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $130K *

Drive impactful educational experiences by crafting high-quality medical content, managing grant development, and utilizing analytical skills to enhance collaborative learning in healthcare. Foster re...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$100K - $130K *

Advance your career as you lead the development of high-quality medical content, manage grant processes, and create innovative educational strategies in a collaborative environment focused on improvin...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $130K *

Lead the charge in optimizing a robust contact center to enhance conversion and operational performance. Oversee intake, workforce management, and analytics, directly impacting the firm's revenue and...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$150K - $180K *

Lead the charge in driving growth strategies within commerce, mentoring a high-performing team, managing client relationships, and leveraging data to enhance performance across platforms while fosteri...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$80K - $115K *

Partner with us to manage strategic relationships with B2B tech clients, driving growth and ensuring alignment with executive goals. Your role will be pivotal in maintaining engagement, facilitating c...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$100K - $120K *

Advance revenue marketing by owning strategy and execution for high-value account engagement. Collaborate cross-functionally to drive pipeline growth and build systems for scalable demand generation a...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$159K - $273K *

Lead the charge in shaping a high-performing engineering organization, driving technology strategy and execution for transformative consumer-facing digital products that enhance customer experience an...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Consumer Technology

$93K - $172K *

Shape exceptional customer experiences by driving success for enterprise clients in the Risk & Fraud sector. Contribute your strategic insight and deep product knowledge to enhance customer relationsh...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$124K - $220K *

Transform enterprise partnerships by driving account growth, fostering relationships, and optimizing sales processes. Collaborate with internal teams, lead post-sales management, and utilize data insi...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$146K - $198K *

Champion product growth by leading discovery efforts, managing teams, and optimizing user experiences. Drive long-term product strategies through collaboration with stakeholders, while ensuring busine...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$164K - $305K *

Unlock potential by leading consulting projects, managing client relationships, and driving service line performance. You will oversee revenue growth and ensure top-tier customer satisfaction while de...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Business Services

$90K - $110K *

Drive success by managing channel partner relationships and executing sales strategies. Leverage expertise in account management to boost revenue and enhance customer satisfaction in a dynamic, fast-p...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$219K - $285K *

Shape the future of organizational strategy and capability within a thriving biotech firm. Collaborate with leaders and teams to enhance workforce effectiveness, streamline operations, and drive susta...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$100K - $200K *

Optimize your career by driving sales in the Mid-Market segment, honing value-selling techniques, and engaging with diverse clients to close complex deals within a dynamic startup environment...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$141K - $176K *

Unlock potential by partnering cross-functionally to enhance brand strategy, develop compelling narratives, and execute integrated marketing campaigns that resonate with diverse audiences across multi...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $120K *

Elevate customer success by leveraging research expertise to drive platform adoption, mitigate churn, and foster impactful relationships. Collaborate with teams to enhance customer value and lead a de...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Lead the charge in enhancing project management success through expert guidance, team development, and strategic execution aimed at delivering high-quality service outcomes and driving process improve...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $120K *

Unlock your potential as a key driver of growth, leveraging sales expertise to exceed targets, engage customers, and foster relationships within a dynamic company that is changing the energy landscape...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $120K *

Join a team that's passionate about driving sales growth through effective discovery calls and building customer relationships in a dynamic, remote environment focused on revolutionizing the energy in...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K - $120K *

Partner with us to drive organizational effectiveness and shape the employee experience. As a Senior HR Business Partner, you will influence team success and lead initiatives that enhance high-perform...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$152K - $190K *

Accelerate progress at helping mid-sized customers harness IoT data through innovative solutions. Own the sales process from prospecting to closure, building executive relationships to deliver impactf...

US-AnywhereRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$150K - $200K *

Collaborate with cross-functional teams to drive engineering success for a major customer account, ensuring technical excellence, strategic alignment, and sustained account growth through innovative s...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.