Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$101K - $183K *

Unlock your potential as you cultivate strategic account relationships, driving tailored enterprise sales strategies and managing high-value deals to accelerate client growth and satisfaction within d...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$90K - $120K *

Advance pharmaceutical marketing analytics by leading insight delivery and measurement strategies. Oversee KPI frameworks, reporting processes, and data visualization to ensure compelling insights tha...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$171K - $256K *

Champion the strategic deployment of projects in State & Local Government, overseeing budgets, timelines, and team dynamics. Serve as a trusted advisor to executive leaders, ensuring project excellenc...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$120K - $150K *

Pioneer precision and accountability in project scheduling across diverse warehouse builds and automation deployments. Shape the future through effective project coordination and executive reporting t...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$170K - $210K *

Empower a world-class People Operations function to enhance employee experiences, scale operations, and drive recruiting efficiency. Lead a team in optimizing tools and processes while fostering excep...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Staffing

$120K - $150K *

Join a team that's solving high-stakes challenges by driving impactful strategies and operational excellence across diverse business functions in a fast-paced, remote environment focused on growth and...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Business Services

$150K - $200K *

Pioneer the strategic development of global data centers, leveraging collaboration across teams to drive AI initiatives and capacity growth while minimizing risks and costs. Lead and mentor a dynamic...

US-AnywhereRemote

Today

  •   11 - 15 years exp.  •   Real Estate & Construction

$80K - $120K *

Champion customer success by managing enterprise accounts and driving retention, expansion, and measurable outcomes. Leverage data insights and stakeholder relationships to ensure value delivery and m...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$80K - $120K *

Shape the future of client relations by maximizing account growth and retention. Leverage your consultative skills to build lasting relationships and drive revenue through effective sales strategies a...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$101K - $152K *

Join a team that's driving operational excellence and shaping scalable solutions in revenue systems. We seek a proactive Senior Business Analyst to collaborate cross-functionally, thriving in a dynami...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$164K - $250K *

Advance business growth and optimize CX through data-driven strategies, steering connected vehicle services and partnerships, while fostering innovation in a leadership role emphasizing performance an...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$207K - $310K *

Shape the future of Ecommerce marketing by driving premium video sales and client relationships. Leverage CTV expertise to enhance growth for DTC brands and optimize media strategies as we expand into...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Media

$175K - $325K *

Elevate customer outcomes with your expertise as a Senior Customer Success Engineer. Drive onboarding, adoption, and technical success in data security and AI governance while collaborating closely wi...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$145K - $200K *

Lead scheduling services for key projects, ensuring timely delivery through collaboration and strategic resource planning, while mentoring a high-performing team and driving innovation across construc...

US-AnywhereRemote

Today

  •   11 - 15 years exp.  •   Real Estate & Construction

$90K - $120K *

Shape the future of IT operations by leading a dynamic team to drive automation, enhance processes, and achieve excellence in service delivery, transforming a reactive environment into one of accounta...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Drive the implementation and management of dynamic Professional Services teams, ensuring exceptional delivery and client satisfaction while championing innovation and operational excellence across cro...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $228K *

Grow your career with an innovative sales role driving customer success through impactful SaaS solutions. Lead the entire sales cycle to establish long-term relationships and maximize value in the For...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$99K - $171K *

Shape the future of advertising by driving client engagement and sales growth across the territory. Leverage innovative solutions and build strong partnerships with brands and agencies while meeting s...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Media

$113K - $209K *

Champion quality improvement initiatives in healthcare operations. Lead provider collaboration, optimize NCQA and HEDIS performance, and enhance provider satisfaction. Drive cultural competence activi...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$66K - $111K *

Unlock potential by driving product strategy and execution for PowerSchool solutions. Collaborate cross-functionally to deliver user-centered educational tools that enhance the experience for students...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$118K - $219K *

Drive innovation and strategy in Life New Business and Underwriting solutions, leading cross-functional teams to develop and commercialize products that enhance growth and market influence in the Life...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $180K *

Accelerate progress at our retail team, driving enterprise sales through strong relationship management, complex deal negotiation, and strategic planning. Collaborate across functions to redefine cust...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$120K - $180K *

Unlock substantial growth opportunities by driving enterprise sales, managing key client relationships, and strategically closing complex deals. Your role shapes the sales motion and enhances overall...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$120K - $180K *

Shape the future of enterprise sales by building key relationships, driving revenue, and crafting sales strategies that resonate with our largest customers. Join our innovative team and make a signifi...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$244K - $409K *

Transform the future of DevSecOps by leading a global team of Field CTOs, engaging with strategic customers, and shaping technical strategy through impactful insights and collaboration across regions...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.