Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$200K - $230K *

Join a team that's dedicated to optimizing supply chain processes and enhancing materials management. Lead strategic initiatives to improve efficiency, manage supplier relationships, and drive cross-f...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$162K - $244K *

Shape the future of cloud architecture by leading diverse teams, driving Azure modernization, and connecting business objectives with innovative solutions. As a technical leader, you will foster inclu...

US-AnywhereRemote

3 days ago

  •   11 - 15 years exp.  •   Information Technology

$101K - $119K *

Unlock potential by driving strategic engagement marketing initiatives that enhance client and member interactions. Collaborate cross-functionally to develop effective communication strategies and mea...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$115K - $145K *

Join a dynamic team to drive impactful customer solutions, bridging technology and client needs. Oversee program delivery, manage cross-functional interactions, and enhance integration experiences, en...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$203K - $345K *

Champion the vision for Agentic Software Delivery, spearheading strategic innovation across CI, CD, and observability to enhance software delivery automation and customer experience while driving reve...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$145K - $167K *

Drive inventory strategy and planning for Payer Retrieval, aligning client demand with operational capacity. Lead cross-functional collaboration to enhance retrieval outcomes while managing performanc...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$195K - $307K *

Take ownership of critical technical programs, transforming strategic business objectives into actionable systems solutions while leading cross-functional teams to optimize and enhance platform perfor...

US-AnywhereRemote

4 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$178K - $245K *

Drive end-to-end digital transformation for enterprise supply chains, managing high-stake programs while leading cross-functional teams. Ensure delivery excellence, foster client relationships, and op...

US-AnywhereRemote

3 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$175K - $210K *

Lead and inspire the New Logo sales team to drive revenue growth in enterprise markets. Foster a culture of mentoring and collaboration while executing effective sales strategies to exceed targets and...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$96K - $132K *

Elevate healthcare delivery through innovative project management and collaboration. Drive projects to success by coordinating resources, managing stakeholder relationships, and ensuring timely, budge...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$157K - $292K *

Transform marketing AI capabilities by leading a hands-on team to architect, build, and govern AI skills that enhance workflows, ensuring quality and compliance while driving measurable outcomes acros...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Consumer Technology

$250K - $300K *

Transform the future of identity and access management by leading strategic initiatives, modernizing legacy systems, and ensuring compliance with evolving security standards. Drive operational effecti...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Information Technology

$100K - $231K *

Lead initiatives to enhance Commercial/Medicare networks by negotiating agreements, managing provider relationships, and collaborating cross-functionally to meet strategic goals and improve healthcare...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$195K - $325K *

Join a dynamic team to lead the modernization and operational excellence of technology platforms, driving innovation and strategic alignment across business and engineering functions for impactful out...

US-AnywhereRemote

Today

  •   11 - 15 years exp.  •   Healthcare

$94K - $142K *

Empower professionals by transforming educational content into engaging multi-channel assets. Collaborate with experts to enhance reach through social media, video, and newsletters, ensuring impactful...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$123K - $194K *

Optimize customer success through strategic engagement and expert relationship management. Leverage your SaaS experience to guide enterprise customers, ensuring they maximize their value from solution...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Business Services

$139K - $250K *

Shape the future of cybersecurity by designing secure architectures and leading initiatives to protect systems and infrastructure. Drive improvements in security posture while collaborating with teams...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Information Technology

$187K - $300K *

Lead the charge in enhancing core lending products, owning product P&L, and driving competitive strategies. Collaborate across teams to deliver growth, optimize market positioning, and ensure complian...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$106K - $197K *

Lead the charge in maximizing sales within the Small Government segment, managing existing client accounts, and executing growth strategies to safeguard revenue and enhance customer satisfaction withi...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$100K - $120K *

Reimagine business development by driving a dynamic sales pipeline across defense, renewable, and oil & gas sectors. Build lasting client relationships while identifying new market opportunities to ac...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$131K - $155K *

Drive regional website strategy for multiple international markets. Collaborate cross-functionally to enhance user experience, support AEO/SEO initiatives, and manage web performance metrics. Lead exp...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $145K *

Champion excellence by leading AI program governance and delivery assurance. Drive strategic AI initiatives, ensuring alignment with client goals, while enhancing team performance in a fast-paced, dyn...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $200K *

Lead the charge in client success by managing a diverse portfolio while driving sales growth and innovative solutions. Collaborate with multiple teams to exceed client expectations and foster strategi...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$169K - $284K *

Innovate and lead the strategic vision for AI-driven sales and service workflows. Drive cross-functional collaboration to optimize customer journeys and enhance decision-making through advanced AI sys...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$173K - $259K *

Champion a centralized executive recruiting function to attract and hire top-tier leadership talent globally. Drive excellence in hiring practices and build robust talent pipelines to sustain company...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Staffing

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.