Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
$200K - $230K *
Join a team that's dedicated to optimizing supply chain processes and enhancing materials management. Lead strategic initiatives to improve efficiency, manage supplier relationships, and drive cross-f...
Yesterday
Director - Data Platforms & Architecture
$162K - $244K *
Shape the future of cloud architecture by leading diverse teams, driving Azure modernization, and connecting business objectives with innovative solutions. As a technical leader, you will foster inclu...
3 days ago
Engagement Marketing Strategist
$101K - $119K *
Unlock potential by driving strategic engagement marketing initiatives that enhance client and member interactions. Collaborate cross-functionally to develop effective communication strategies and mea...
2 days ago
Technical Program Manager, Solutions Delivery
$115K - $145K *
Join a dynamic team to drive impactful customer solutions, bridging technology and client needs. Oversee program delivery, manage cross-functional interactions, and enhance integration experiences, en...
4 days ago
Director of Product Management, Agentic Software Delivery
$203K - $345K *
Champion the vision for Agentic Software Delivery, spearheading strategic innovation across CI, CD, and observability to enhance software delivery automation and customer experience while driving reve...
Reposted 2 days ago
Director, Retrieval Operations (Inventory Strategy)
$145K - $167K *
Drive inventory strategy and planning for Payer Retrieval, aligning client demand with operational capacity. Lead cross-functional collaboration to enhance retrieval outcomes while managing performanc...
3 weeks ago
Senior Principal Technical Program Manager
$195K - $307K *
Take ownership of critical technical programs, transforming strategic business objectives into actionable systems solutions while leading cross-functional teams to optimize and enhance platform perfor...
4 days ago
$178K - $245K *
Drive end-to-end digital transformation for enterprise supply chains, managing high-stake programs while leading cross-functional teams. Ensure delivery excellence, foster client relationships, and op...
3 days ago
Director, New Logo Sales - East
$175K - $210K *
Lead and inspire the New Logo sales team to drive revenue growth in enterprise markets. Foster a culture of mentoring and collaboration while executing effective sales strategies to exceed targets and...
3 weeks ago
$96K - $132K *
Elevate healthcare delivery through innovative project management and collaboration. Drive projects to success by coordinating resources, managing stakeholder relationships, and ensuring timely, budge...
5 days ago
Sr Director, AI Transformation
$157K - $292K *
Transform marketing AI capabilities by leading a hands-on team to architect, build, and govern AI skills that enhance workflows, ensuring quality and compliance while driving measurable outcomes acros...
Today
Senior Director, Identity and Access Management
$250K - $300K *
Transform the future of identity and access management by leading strategic initiatives, modernizing legacy systems, and ensuring compliance with evolving security standards. Drive operational effecti...
Today
Lead Director, Network Management
$100K - $231K *
Lead initiatives to enhance Commercial/Medicare networks by negotiating agreements, managing provider relationships, and collaborating cross-functionally to meet strategic goals and improve healthcare...
4 days ago
Senior Director Software Engineering - Evernorth Health Services
$195K - $325K *
Join a dynamic team to lead the modernization and operational excellence of technology platforms, driving innovation and strategic alignment across business and engineering functions for impactful out...
Today
Senior Content Producer, HubSpot Academy
$94K - $142K *
Empower professionals by transforming educational content into engaging multi-channel assets. Collaborate with experts to enhance reach through social media, video, and newsletters, ensuring impactful...
2 days ago
Senior Customer Success Manager, Mid Market
$123K - $194K *
Optimize customer success through strategic engagement and expert relationship management. Leverage your SaaS experience to guide enterprise customers, ensuring they maximize their value from solution...
6 days ago
Lead Information Security Engineer
$139K - $250K *
Shape the future of cybersecurity by designing secure architectures and leading initiatives to protect systems and infrastructure. Drive improvements in security posture while collaborating with teams...
Today
VP, Product Management - Core Lending
$187K - $300K *
Lead the charge in enhancing core lending products, owning product P&L, and driving competitive strategies. Collaborate across teams to deliver growth, optimize market positioning, and ensure complian...
2 weeks ago
$106K - $197K *
Lead the charge in maximizing sales within the Small Government segment, managing existing client accounts, and executing growth strategies to safeguard revenue and enhance customer satisfaction withi...
2 weeks ago
$100K - $120K *
Reimagine business development by driving a dynamic sales pipeline across defense, renewable, and oil & gas sectors. Build lasting client relationships while identifying new market opportunities to ac...
1 week ago
Sr. Regional Web Product Manager
$131K - $155K *
Drive regional website strategy for multiple international markets. Collaborate cross-functionally to enhance user experience, support AEO/SEO initiatives, and manage web performance metrics. Lead exp...
Reposted 3 days ago
Manager, Client Services, AI, CX
$120K - $145K *
Champion excellence by leading AI program governance and delivery assurance. Drive strategic AI initiatives, ensuring alignment with client goals, while enhancing team performance in a fast-paced, dyn...
Reposted 3 days ago
Vice President, Client Partnership
$160K - $200K *
Lead the charge in client success by managing a diverse portfolio while driving sales growth and innovative solutions. Collaborate with multiple teams to exceed client expectations and foster strategi...
2 weeks ago
Principal Product Manager, Directed Workflows
$169K - $284K *
Innovate and lead the strategic vision for AI-driven sales and service workflows. Drive cross-functional collaboration to optimize customer journeys and enhance decision-making through advanced AI sys...
3 weeks ago
$173K - $259K *
Champion a centralized executive recruiting function to attract and hire top-tier leadership talent globally. Drive excellence in hiring practices and build robust talent pipelines to sustain company...
3 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.